We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver mais
A empresa respondeu
Highwood Lane, Patchway, BS34 5TQ Bristol, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver mais
A empresa respondeu
What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Ver mais
A empresa respondeu
On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Ver mais
A empresa respondeu
I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful staff at your Bristol shop at Cribbs, particular thanks to Joy and Haydon who gave us excellent advice and options prior to our placing an order.

Resposta da Sofology - Bristol
The staff were polite and checked in with us but weren’t at all pushy. When we had questions Haydon was helpful but again not at all pushy. Made everything clear, lots of options and chatted about the fabrics I’d picked out the suitability for my needs.

Resposta da Sofology - Bristol
Mags at the Bristol store was incredibly helpful, though we haven’t bought yet we will down to her customer service.

Resposta da Sofology - Bristol

Resposta da Sofology - Bristol
Matthew was outstanding and helped us with an excellent and smooth transaction. We can’t wait to setup our new home slowly and reach our goals. He was also kind enough to offer us to stay in touch for another piece down the road. Thank you!

Resposta da Sofology - Bristol
The sales assistants gave me space to have a look around but were in hand to provide advice. They assisted me through the sales process and next steps for delivery

Resposta da Sofology - Bristol
Ordered my new sofa with a down payment at cribbs causeway. My direct debit did not go out as expected despite sofology being given all of the details and telling me it would come out on the 4th February. After being kept on hold with the finance company I rang to sort it out (I rang sofology but they said it wasn’t up to them to sort this out), it transpires that they don’t take the first payment out until I receive the sofa, which I haven’t had yet. This was not what sofology told me. This has led to considerable upset and stress and I feel like cancelling my order.

Resposta da Sofology - Bristol
Staff were amazing. Really important to see sofas in person to get a feel for what your looking for and to get the expert help from the amazing staff

Resposta da Sofology - Bristol

Resposta da Sofology - Bristol

Resposta da Sofology - Bristol
The great thing about this purchase is that we were not put under any pressure to purchase, we have been looking for new furniture for a while and had visited the store on many occasions and was never chased once by the sales staff, finally after several cups of coffee on our last visit we were assisted by Megs and got to our purchase thanks for everything

Resposta da Sofology - Bristol
the sales chap at cribs causeway was brilliant

Resposta da Sofology - Bristol

Resposta da Sofology - Bristol
From the first minute I stepped into the showroom at Cribbs Causeway I greeted by a lovely lady called Maggs who was so friendly and helpful. Nothing was too much trouble.

Resposta da Sofology - Bristol

Resposta da Sofology - Bristol
Staff are friendly and helpful. Willing to walk round showing options. Patient as we discussed the options. I thought the store was well laid out with a good variety of designs/colours to choose from.

Resposta da Sofology - Bristol
We had a very positive experience with Sofology. We went 2 or 3 times to choose our sofas and the assistant we met each time was so helpful and knowledgeable. She made all the difference to us deciding to buy. Great choice of sofas and materials and fabric. We are very happy with our choice.

Resposta da Sofology - Bristol
No pressure but very helpful and knowledgeable once our decision was made.

Resposta da Sofology - Bristol
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.