Sofology - Bristol Avaliações 1.010

O TrustScore é 4.5 de um total de 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very Welcoming & Helpful Staff

Your staff were welcoming & very helpful and very knowledgable!
We attended on more than 1 occasion and were always greeted with a smile & very helpful advisors.

14 de junho de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Amazing service and all the staff were…

Amazing service and all the staff were super helpful especially Nicola! Our flat has a tricky layout and she really took the time to make sure we got the right sofa that we loved and would fit! It just arrived today and we’re so pleased (Adler 3 seater) would 100% recommend

25 de fevereiro de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

As soon as we arrived in the store we…

As soon as we arrived in the store we were made to feel welcome. The staff were extremely helpful but not pushy. We made our purchase with the help of Mat who was brilliant.

7 de junho de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for your fantastic review!

Avaliado com 5 de um total de 5 estrelas

Friendly team Bristol

Our sales team person, Tai at Bristol Cribs Causeway Sofology was brilliant, friendly, human knowledgeable. No hard sell and super helpful

7 de junho de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for your fantastic review!

Avaliado com 5 de um total de 5 estrelas

Perfecto

Everything was perfect, the coffee was good and the attendant was super patient..

6 de junho de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for awarding us 5 stars Omar :-)

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff, store smells beautiful and it was a pleasure to make a purchase with you all

31 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for choosing Sofology Mrs Irish :-)

Avaliado com 5 de um total de 5 estrelas

Easy

Easy, helpful and honest service
Explained well about the products before purchasing

27 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Extremely helpful staff

Fantastic service, extremely helpful staff.
Nicola was brilliant.

26 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Sales staff were polite amd attentive

Sales staff were polite amd attentive, there was no pressure put upon us. The order was reviewed with us prior to completion to ensure it was correct. All in all a pleasant expirience, thank you.

26 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for sharing your experience! We're glad our sales staff provided polite, attentive service without pressure. It's wonderful to hear the order review process contributed to your positive experience. Your feedback is invaluable, and we appreciate the 5-star rating. If you need assistance in the future, feel free to reach out. We look forward to welcoming you back to Sofology Bristol!

Avaliado com 5 de um total de 5 estrelas

Vanessa in Bristol

Vanessa in the Bristol, Patchway branch is a credit to the brand.

Super helpful, super cheerful and really looked after us.

I rarely leave ratings, but Vanessa needs recognition. I was so impressed that I was even thinking about how well my company would do with Vanessa on our team.

We do not know Vanessa, we have not been paid to write this :D

She is awesome, thank you!!!

- Just to add, we ordered the same sofa that Vanessa has herself and instead of spending the £1800 we intended to at DFS next door, where the staff are not a patch on yours, we ended up spending £3000 for something that we KNOW we are going to love and something Vanessa was confident we would too. She even showed us her sofa in her home on her tablet.

Have we mentioned Vanessa at this point? :D:D

26 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Saw what we liked and then ordered

Saw what we liked and then ordered via Kayleigh Blyth all simple and professional

22 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Great experience…

We had an absolutely great experience at Sofology.
There was no hard sell, which is something I hate, but there was someone there if we wanted to ask questions.
I loved the fact that once you'd looked around and fancied a sofa, all details were emailed to you so you could go away, measure your room and have a think if it was right for you.
We can't wait for our new sofa to arrive!!!

12 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Thank you for sharing your experience Jackie! :-)

Avaliado com 5 de um total de 5 estrelas

Helpful

The lady that helped us with our sofa at Bristol Cribbs Causeway her name was Tai. She was very helpful and a joy to speak too.

3 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

What an amazing review, thank you so much for taking the time to write this 😊

Avaliado com 5 de um total de 5 estrelas

Excellent experience

The salesman was excellent. We were allowed time to browse the store, then we were helped with our purchase once we had made our choice.
Fantastic. Thank you

5 de maio de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Service

The manager and Vanessa were very help and went out their way to assist us. The service provided was excellent nothing was to much trouble

27 de abril de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

The store was very welcoming and well…

The store was very welcoming and well laid out, and the store assistant Nicola, was extremely helpful. There was no stress or pressure and the whole purchasing experience was pleasant. The range of sofas was very good.

18 de abril de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Nicola and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Really impressed with the showroom with…

Really impressed with the showroom with plenty of options.
Matt the salesman was helpful but left us to check out all the different styles.
Very happy with the experience.

22 de abril de 2025
logotipo da Sofology - Bristol

Resposta da Sofology - Bristol

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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