Sofology - Cardiff Avaliações 2.419

O TrustScore é 5 de um total de 5

4,8

Unit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good selection of sofas

Good selection of sofas. Absolutely no pressure and no one following you around, allowing you to thoroughly check out each sofa and come to our own decision. The assistant was extremely helpful letting me have swatches to take home. Once decided the assistant explained the process very well. So far so good.

7 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.

Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service - paid for a sofa in October 25 expected delivery jan 17th have moved the date three times and still no expected date - they won’t refund us - told us we need to pay £900 to cancel - they have had our money for over 4 months and no sofa in sight and won’t give us a penny back

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi Andrew, please email your order details to social.media.complaints@sofology.co.uk and we will take a look at your order.

Avaliado com 5 de um total de 5 estrelas

Very good service

5 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

What an amazing review, thank you so much for taking the time to write this 😊

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff that were not…

Helpful friendly staff that were not pushy or following you around like other stores. Gave time to browse and were ready to answer any questions.

1 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Friendly , helpful, easy purchase

Friendly, knowledgeable staff. ..not at all pushy . Was assisted by Pamela and Phillip both super helpful.
Beautiful selection of sofas and quick and easy payment options.

2 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very convienient

Brilliant service

2 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We liked the layout of the store but…

We liked the layout of the store but more importantly, Phillip who dealt with our order was extremely pleasant and easy to chat to. He was very knowledge regarding the products in store, a credit to Sofology!

1 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Phillip. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service and great choice

Great choice of sofas and excellent customer service from the minute we stepped inside the door. Antonella was very attentive but also gave us time and space to look around by ourselves. She was knowledgeable and friendly and gave excellent advice when choosing our sofa. Overall a great experience.

28 de janeiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly

Very helpful and friendly

1 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

In store experience was brilliant

In store experience was brilliant. Leigh in Newport road store was so helpful and knowledgeable.

1 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.

Avaliado com 4 de um total de 5 estrelas

Helpful non pushy staff

Helpful non pushy staff

1 de fevereiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Jake was great

Jake was great, very efficient service. Made the process smooth, coffee on arrival and super friendly with our 2 year old. Excited for our sofa to arrive!

31 de janeiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Excited to deliver!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service provided by…

Amazing customer service provided by Phillip. He went through everything thoroughly. Now we patiently wait for our sofas to be delivered.

30 de janeiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

Thank you for awarding us 5 stars Mr Rizvi

Avaliado com 5 de um total de 5 estrelas

Sofology Review - Phillip

Phillip was extremely patient, thorough and friendly throughout our visit taking time to explain all the details including any minor details. Thank you for making the experience stress free and calm!

30 de janeiro de 2026
logotipo da Sofology - Cardiff

Resposta da Sofology - Cardiff

This is a great review Miss Turner, thank you for sharing

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