We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... Ver mais
A empresa respondeu
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
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We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... Ver mais
A empresa respondeu
Helpful assistant who did not follow us around the store but was there when needed. Provided helpful information and did not pressure or rush us
A empresa respondeu
First thing to greet you as you enter the shop is a lovely smell. All the staff we met were friendly, helpful & polite but didn’t humbug you. The furniture was great, good quality, lots of choice, mos... Ver mais
A empresa respondeu
We experienced excellent customer service when visiting the store and no pushy sales tactics either! There are a large range of sofas to choose from. The staff are all helpful and know the products... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Reino Unido
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Friendly staff - Julia was very helpful and explained everything to me, I would definitely deal with her again.

Resposta da Sofology - Chester
Nic was amazing, thoroughly recommend sofology and Nic. Staff are friendly and knowledgeable 🤩

Resposta da Sofology - Chester
John greeted us when we entered the store and allowed us space to browse and try out different sofas without any pressure. We fell in love with one and he was so helpful talking us through all our options and getting our order placed. I can’t wait to receive our new sofa

Resposta da Sofology - Chester
Great service, relaxed approach. The store was clean, tidy and inviting. We were greeted on entrance by Luan and she was happy to check in on us and answer all of our questions. When we decided to buy Luan took us through the whole process in great detail and happily answered our questions clearly. Very happy with the order process.

Resposta da Sofology - Chester
Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.

Resposta da Sofology - Chester
Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too

Resposta da Sofology - Chester
Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.

Resposta da Sofology - Chester
Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology

Resposta da Sofology - Chester

Resposta da Sofology - Chester
John the salesman introduced himself in a friendly manner for us to browse the sofas and then gave us professional advice on the sofa that we had chosen

Resposta da Sofology - Chester
We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

Resposta da Sofology - Chester
Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

Resposta da Sofology - Chester
Great person to deal with Kirsten no Pressure at all lovely person to deal with

Resposta da Sofology - Chester
Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

Resposta da Sofology - Chester
We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

Resposta da Sofology - Chester
Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

Resposta da Sofology - Chester
Dan was a pleasure to talk to and deal with

Resposta da Sofology - Chester
We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

Resposta da Sofology - Chester

Resposta da Sofology - Chester
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