Sofology - Chester Avaliações 

3.518
•
O TrustScore é 5 de um total de 5

4,8

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(3.518)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We had a very good experience buying…

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

8 de março de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Julie was very helpful and informative

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

8 de março de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

8 de março de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

We were advised by John

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

8 de março de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by John and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Julia and Daniel were both extremely…

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

6 de março de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you so much for your recommendation.

Avaliado com 5 de um total de 5 estrelas

We have been back to the store 3 times…

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

28 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you for this amazing review Joanne :-)

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience

We had a fantastic experience at Sofology in Chester, all thanks to Julia! From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. She took the time to really understand what we were looking for in a sofa and guided us through the options without any pressure.

Julia made the whole process smooth and enjoyable, answering all our questions and helping us choose the perfect sofa for our home. Her professionalism and attention to detail were outstanding, and we genuinely felt she cared about making sure we were happy with our choice.

If you’re visiting Sofology in Chester, we highly recommend asking for Julia, she’s a real credit to the team!

28 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

What an amazing review. Thank you so much for taking the time to share Mr Meadows!

Avaliado com 5 de um total de 5 estrelas

Great

Really great experience buying from Sofology. It's a good size store with plenty of sofas to try. Nic was incredibly helpful and explained everything thoroughly. A very efficient process.

22 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you Georgie

Avaliado com 5 de um total de 5 estrelas

Purchasing experience

John, the salesman, met us when we entered the shop. was friendly and around if we needed assistance. Once we had chosen the sofa we wanted he made us a drink then explained all the Ts & Cs and various add on options without the hard sell, which was appreciated.

27 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Excellent product just what we wanted,

Excellent product just what we wanted,
All explained by Nic no pushy sales great service

27 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Friendly,polite,helpful

Friendly,polite,helpful
Really happy with our new furniture

27 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Hassle free shopping

We were approached when we first went in the store by Julia then we were left alone to browse, no pressure selling but we knew to ask if we needed more info, the first time we went we didn't know for sure which to buy so we found Julia and she gave loads of info, but didn't come across as wanting a sale, more on a going shopping with a friend kinda vibe, we returned two days later and made our purchase, fortunately for us she was working so she talked us through all the options, again no pressure. We went to other outlets and the pressure made us want to leave as soon as we walked in, the quality of the stock is also really good, if you want hassle free shopping this is the place, I'd definitely recommend.

25 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you for taking the time to write this amazing review Mrs Bradshaw :-)

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, all staff were really pleasant and friendly Not pushy at all .
Very informative.
John who served us and helped with the purchase was extremely friendly and professional . Highly recommend.

22 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you for your recommendation Karen.

Avaliado com 5 de um total de 5 estrelas

John was great

John was great. Very knowledgeable and not pushy at all.

22 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you for choosing Sofology Mr Williams

Avaliado com 5 de um total de 5 estrelas

We came in with an idea of what we…

We came in with an idea of what we wanted. Kristen was more than happy to help us with looking. She showed us a few different sofas. Very helpful

2 de janeiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Thank you for awarding us 5 stars Mr Williams!

Avaliado com 5 de um total de 5 estrelas

Very helpful staff and not pushy at…

Very helpful staff and not pushy at all.Highly recommend buying from Chester Sofology!

20 de fevereiro de 2026
logotipo da Sofology - Chester

Resposta da Sofology - Chester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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