Sofology - Coventry Avaliações 1.998

O TrustScore é 5 de um total de 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

With a very pleased with the service that we received at the Coventry showroom. Many options were discussed and we were able to come to the best conclusion. It is our second purchase from this company... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely sofa. Delivered in under 7 days from order date. Lovely customer service. Great delivery. Wonderful experience end to end. Will definitely go back there for my next sofa.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A big thank you to Wendy at Sofology Coventry for her excellent customer service. She was friendly, knowledgeable, and took the time to help us find exactly what we were looking for. Nothing was too... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from Dorinda, we did not feel pressured, she gave us time, answered all our questions, overall very helpful. We are looking forward to our new sofa arriving!

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The sales rep Wendy was very supportive…

The sales rep Wendy was very supportive and polite. She walked me through the process, helped with measurements explained the difference with leather. Absolutely fabulous!

12 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Dorinda, our customer service representative was fantastic. Her friendly and professional attitude was excellent.

6 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

The lady sales person was very good…

The lady sales person was very good absolutely amazing she was very helpful and very knowledgeable about everything.

8 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

The woman I spoke to and who completed…

The woman I spoke to and who completed the sale was very honest and helpful. I believe her name was Wendy. The whole experience was smoothly carried out.

8 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Very pleasant and relaxed buying experience

Wendy was very imformative, friendly,helpful and profesional.
No pressure when we visited to view or when we came in to place the order.
It was made clear when we entered that we were free to browse and that we would be left alone unless we wanted help.

7 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

The sales assistant was so kind made us feel at ease very helpful. She went into great depth about the different options to help us make our decision in our purchase, put our mind at ease from our questions about it. I will definitely be recommending sofology to friends and family.

6 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great Experience

Great initial experience at your Coventry branch Darindar did a fantastic job and we placed an order, role on end of November!

6 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the…

I was very impressed with the professionalism of the sales lady informative friendly and very approachable all questions answered with knowledge and overall as a customer i was impressed and she is a credit to the company

6 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Helpful without being pushy

Helpful salesman but didn’t follow me around, let me browse in peace! Found exactly what I wanted.

2 de setembro de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Attentive and helpful team who really…

Attentive and helpful team who really listened to what was needed, didn’t put us under pressure and helped with design choices

31 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Satisfied customer

Was attended to by Mariola at the Coventry branch. Very helpful and knowledgeable and made shopping experience a joyful experience

30 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thank you for taking the time to leave a 5-star review.

Avaliado com 5 de um total de 5 estrelas

Mariola at the Coventry store was…

Mariola at the Coventry store was outstanding. She made our purchase of the Hackney sofas effortless, offering just the right balance of guidance and space for us to make our decision with confidence. Her approach made the whole experience smooth and enjoyable.

30 de agosto de 2025
Avaliação não solicitada
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

Sofology Coventry

Corey at Sofology Coventry was very helpful and we were able to go home, check the measurements and then complete the order online which he had outlined in store.

27 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

A Great shopping experience

A good experience walked around without getting pounced on by a pushy sales team, staff were polite said good morning and left us to it, we chose a sofa acknowledged a sales man whos name is Corey and then he came over to us. Answered all of our questions (very knowledgeable) would recommend Sofology Coventry a nice shopping experience and looking for our new sofa to be delivered.

26 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Great everything

Great service from 3 kind gentlemen. I wanted a box of cleaning products and was suggested 2 boxes which were on offer.
Very great store, people and fabulous sofas.

25 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Marina was very helpful

Marina was very helpful, informative and polite.

25 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for your review. Another great review for Marina, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Nice customer service

Nice customer service, although I came late the staff were lovely and helpful..so glad I went ahead

23 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Mariola was a great help in making my…

Mariola was a great help in making my decision, very efficient and knew her product.
Thanks to Mariola !!
Highly recommended.

23 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!


Avaliado com 5 de um total de 5 estrelas

Our experience at the Coventry store

Hello Sofology team.

I wanted to take a moment to share my appreciation for Thomas and the exceptional service he provided during our recent visit. His knowledge and expertise truly made us feel welcome. and valued.

Thomas answered all of our questions with ease and patience, which meant a lot to us, especially as we had two
young children in tow. He presented us with various options and offered honest
insights that resonated with us.

Thank you for facilitating such a positive experience.

Best regards,
Palminder Randhawa

20 de agosto de 2025
logotipo da Sofology - Coventry

Resposta da Sofology - Coventry

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

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