Sofology - Croydon Avaliações 2.842

O TrustScore é 5 de um total de 5

4,9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wounderful sales person

Wounderful salesman Took his time help me select my choice.Excellent and helpful man.Highly recommended.

14 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Excellent service from Karin

Excellent service from Karin , would highly recommend

11 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Karin, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Easy to park Good Choice Friendly…

Easy to park Good Choice Friendly Helpful staff .
Hopefully the communication will be good about when the sofas will arrive and the actual furniture will be well made. The buying experience good

10 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Ask for Wioleta

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the manager was brilliant he chased it up for me and made sure the application went through. From going to all the other sofa stores their sofas were the most comfortable and the staff made you feel at home.

6 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Quality customer service from Gordon

From start to finish, a stress free and laid back process.
Gordon who helped us on the day was top notch, very helpful and extremely professional.
He explained and took us through everything without it being all to overwhelming.

Massive help on the day!

6 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Staff were super helpful

Staff were super helpful! 10/10
Thank you to both Amen and the gentleman on the phone who helped!!

1 de abril de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 4 de um total de 5 estrelas

Overall Good service and quality but…

Overall Good service and quality but bit of delay in delivery

19 de outubro de 2025
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for your feedback - we’re really pleased to hear you’re happy with the service and quality 😊We’re sorry for the delay with your delivery and appreciate your patience while we got everything to you. If there’s anything further we can help with, please don’t hesitate to get in touch.

Avaliado com 4 de um total de 5 estrelas

Salesperson was very polite

Salesperson was very polite, helpful and explained everything about the product and the financing of the product. He also explained all the extras but didn't force you to buy them.

14 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

We have had excellent service from…

We have had excellent service from Gordon. He was helpful and professional.

23 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gordon.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service from Monica in the Purley Way branch. No pressure but at hand for questions and opinions.

15 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Monica, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

The lady who served me was very helpful…

The lady who served me was very helpful and honest, her name was Amen in the Croydon branch, she remembered me from the week before which is good customer service

18 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Amen, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service

13 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you very much for your review. We are pleased to hear you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas

Beautiful sofas and very helpful staff

Umut was very helpful with me picking out a sofa advised me on what was suitable for me as I have mobility problems. I was between 2 sofas and he helped me with picking the better one for me. He left me to browse the store and came and answered my questions when I needed him to. No pressure into buying anything just very helpful and understanding.

16 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Umut. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

A pleasant experience

Gordon was very helpful and knowledgable. His approach was friendly but professional. We appreciated being left on our own, with plenty of time to make our decision, without being relentlessly pursued around the store, as had been our experience elsewhere.

13 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service. Sales assistant Wioleta was friendly, polite and very helpful. She explained everything we needed to know with regards to the sofas we were purchasing

8 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We went to the Purley Way

We went to the Purley Way store and one of your staff named Monica De Castro was very helpful and kind . Helped us a lot with our decision! Thank you Monica

7 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for choosing Sofology!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and quality of sofas

From start to finish, Umut was there to answer any queries. He took the time to explain the process, Ts&Cs, and was very knowledgable about the sofa we were interested in.

2 de março de 2026
logotipo da Sofology - Croydon

Resposta da Sofology - Croydon

Thank you for this great review :-)

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