Sofology - Doncaster Avaliações 2.137

O TrustScore é 5 de um total de 5

4,9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Gary at Doncaster was really helpful…

Gary at Doncaster was really helpful and recommended a slightly smaller sofa to fit into the space. He even sorted me out when I put the wrong mobile number in the order!!

25 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Best Sofa store!

We had a very pleasant experience in the store!
We spent some time there. We went from one side of the store to the other couple of times, and finally found the perfect corner sofa for our home.

We would like to say a BIG thank you to - Aaron - , the sales consultant, from the bottom of our hearts, for his patience and understanding. He's the best!

Extraordinary experience!
We will be back with pleasure!!

25 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Sofa job done

Really helpful and easy to deal with

25 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Avaliado com 5 de um total de 5 estrelas

Very patient staff

Very patient staff, no pushing for sales. Cannot fault them

24 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Was greeted by Pauline she was…

Well i was greeted by Pauline she was very polite , funny and very professional 👌.
I told her what I was looking for and she showed me several sofas with everything I asked for. She certainly new her job and aimed to please. I cant thank her enough she was so nice and at the end I decided on my new sofa which will be arriving in April . I would highly recommend sofology to anyone and there sofas are amasing .

19 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Our New Sofa Experience

We purchased our sofa from the York Road branch ,and served by Gary and Pauline who were the nicest genuine people who gave great advice and listened to our needs. We didn't purchase straight away but still they gave us measurements to take away and try and their number in case we needed to get in touch. All in all they wasn't pushy in the slightest and the products in sofology were far superior to those in other stores we had looked at.
The non pushy approach and great advice made our decision easy to purchase with this company.

7 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for awarding us 5 stars, we really apprechiate this.

Avaliado com 5 de um total de 5 estrelas

Absolute 5 star experience with Pauline…

Absolute 5 star experience with Pauline at the Doncaster store at Danum Retail Park. Nothing but helpful (and not pushy) from start to finish. We made 3 trips before we finished the purchase on our new sofa and she was so helpful feel like I made a friend for life. This lady is the best.

20 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you for awarding us 5 stars Amy :-)

Avaliado com 2 de um total de 5 estrelas

More helpful to customer especially…

More helpful to customer especially pensioners who are not internet savvy

19 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi Jaqueline, we would love to hear more about how you feel we could have assisted you better. Please email social.media.complaints@sofology.co.uk and we will take a look.

Avaliado com 5 de um total de 5 estrelas

Best choice by far!

We visited the Doncaster store and were greeted by 3 members of friendly staff on a fairly quiet Monday afternoon. We were asked if we had been before and Gary proceeded to tell us the about the choices of fabrics and styles of sofas. He guided us to a sofa he thought might suit our needs and left us to browse, frequently coming back to check on us. We were able to ask questions regarding pet friendly fabrics and delivery expectation times. We weren’t expecting to make a decision today but left the store having ordered a sofa and chair! Very happy to recommend to friends and family

19 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

I highly recommend Aaron

I highly recommend Aaron. He is very knowledgeable, friendly, and professional. He took the time to understand what I needed and made the entire process easy and pleasant.

19 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Fab customer service!

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go & have a think, went back withn an hour & bought!
Fab customer service lovely to see compared to when you get jumped on & followed at other sofa stores!
Thanks again aaron & cannot wait for my new sofa to arrive!!

18 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

5 star visit

Aaron and Gary were great, friendly, polite, great with the kids and most of all, not pushy salesmen. Would definitely recommend them to family and friends

18 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great shopping experience

Great shopping experience, well looked after by Aaron in store, had a couple of visits with email communication in between but throughout I felt we were advised well and looked after.

17 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Great experience very helpful staff…

Great experience very helpful staff everything explained fully would definitely recommend

17 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service …

It was a great experience made even better with Tracey at the Doncaster branch very welcoming and informative and if she didn’t know she went out of her way to find out the answer for me needless to say we purchased a sofa and we look forward to it arriving in a few weeks time

11 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Hi not pushy went day before look got…

Hi not pushy went day before look got some advice an mesurments Pauline she emailed them over went back next day a ordered

11 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

Streamline and easy

11 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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