Sofology - Doncaster Avaliações 2.137

O TrustScore é 5 de um total de 5

4,9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The sales rep was amazing was not…

The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.

2 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Avaliado com 5 de um total de 5 estrelas

No pressure sales

No pressure sales, knowledgeable salesperson, Tracey.

Good choice of products.

1 de janeiro de 2026
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Shaun was spot on with us didn’t pester…

Shaun was spot on with us didn’t pester gave us the time we needed was helpful
Had good knowledge all round good bloke

30 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Avaliado com 5 de um total de 5 estrelas

We came in looking for a sofa for our…

We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!

30 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Shaun was excellent help

Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃

26 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

Excellent

No pressure and a professional transaction.

28 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for the 5 star review!

Avaliado com 5 de um total de 5 estrelas

Very friendly and supportive

Very friendly and supportive, not pushy at all. Quick delivery planned!

28 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Good service

Good service
No problem with the sales man went through everything

27 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Only place I found a sofa i liked

26 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Pauline was extremely helpful

Pauline was extremely helpful, friendly and professional. Great Service!

26 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Friendly and informative

Pauline was extremely knowledgeable, informative and friendly. With her help we have purchased our new suite and are looking forward to receiving it.

26 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great selection and a helpful team

From walking in the door to finding exactly what we were looking for the experience was faultless, a big thanks to Pauline who helped us chose without being pushy or overbearing and then to Arron for helping through the ordering process when we returned to buy it, great team and a credit to Sofology, thank you

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

My partner and I had been to multiple sofa shops and just could not find anything we liked. We went to Sofology in Doncaster and were spoilt for choice! The sofa’s were fashionable and there truly was something for everyone. Our experience was made even better by the fantastic sales assistant - Pauline. She was immensely helpful and so patient with us. If we saw a sofa we liked she would immediately show us all the options available. We couldn’t be any happier with our experience.
Pauline, it’s our turn to make you a cup of tea next time!

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

The welcome to the store

The welcome to the store, when we had chosen our sofa the information that we got, there was no pressure to make a purchase, the person that looked after us was first class

12 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 1 de um total de 5 estrelas

We have waited 19/20 weeks and still no…

We have waited 19/20 weeks and still no sign of our sofas only one phone call from your team . After my phone call today im still no better off in knowing when our sofas will be delivered its nearly Christmas and we ordered our sofas and paid in full but cannot even track our sofas .
I got an email on the 28th Nov stating you have our order and we're on it .
What does that mean ?
Does that mean your team has only just ordered it after all these weeks.
I was promised my sofas woukd be in my home within 11/12weeks if not before .
Mmmm where are they because I've not got them and I cannot track them.
I'm deeply upset as we have paid out £3500.00 for nothing as we don't have anything uo show for it except sorry 4times
And sorry its the time of year.
Rubbish we ordered our sofas in the summer. Our very first expensive sofa paid in full.

19 de agosto de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi Janine, we are really sorry to hear that you are so unahappy. We understand that it is frustrating when your furniture is delayed. Please send an email to social.media.complaints@sofology.co.uk and we will chase this for you.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Aaron who sorted us with our new sofa was brilliant and very helpful.

9 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

We found our experience excellent…

We found our experience excellent Graham was very very helpful

6 de dezembro de 2025
logotipo da Sofology - Doncaster

Resposta da Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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