Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Ver mais
A empresa respondeu
Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Ver mais
A empresa respondeu
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Ver mais
A empresa respondeu
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Ver mais
A empresa respondeu
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Sofology - Dundee
The sales person was so kind and patient.
Very knowledgeable.
Lovely person.

Resposta da Sofology - Dundee
Took his time and explained all different options and material choices for us and showed us as much choice we could have 👍👍👍

Resposta da Sofology - Dundee

Resposta da Sofology - Dundee
Customer service was amazing staff who served me is a credit to your company

Resposta da Sofology - Dundee
Derek was very helpful, we knew what sofa we wanted but he was great at helping us with the different options available

Resposta da Sofology - Dundee
Derek was fab! Not pushy, friendly and great with our 2 year old.
Answered all of our questions professionally.
Had a bit of a laugh with him actually. Made the buying process very easy

Resposta da Sofology - Dundee

Resposta da Sofology - Dundee
Great store! Derek who dealt with us was fantastic, very knowledgeable and super friendly. Would recommend!

Resposta da Sofology - Dundee
Derek was really helpful with our purchase, talked us through every step,excellent service

Resposta da Sofology - Dundee
Fantastic!!!
That's really all that needs to be said as everything went as expected. The delivery date was sent within a few weeks of purchase . It arrived when I was advised it would. Even the delivery guys were lovely. Great experience all round so thank you to them all.

Resposta da Sofology - Dundee
Cameron was honest and very polite, good customer service

Resposta da Sofology - Dundee
Salesman was very informative, gave us all the information we needed and discussed the care kit for our sofa to get the best from it.
The team let us look around after a first greeting and were close by when we needed some questions answered. We didn’t feel hassled and felt they were there but not in top of us. Which was great.
Our salesman’s first name has gone out my head but his last name was McDougal. He was great, made us at ease and talked through every step with us. Great service from start to finish.

Resposta da Sofology - Dundee
Friendly salesman. Listened carefully to what we were looking for, then pointed us in the right direction.

Resposta da Sofology - Dundee
I had a fantastic Experience in the Dundee store. The sales guy who looked after me was Matthew. He went way beyond with all his help. He knew his stuff. I was looking at several sofas and the guy was so knowledgeable and patient with me he knew everything about all sofa in there store. I was a bit off a pain to be honest, with all the questions I was asking. I was looking for a corner sofa with all the cons, speakers, vibrate options, lumbar support as I have a lot of problems going on with my back, so needed a sofa that can help support me better than most sofas. I also wanted a reclining seat built into my sofa and a console part with cup holders and storage. I was in the shop for over 2 hrs and the whole time the guy was helping me. He has fantastic knowledge of every sofa and the place. He was able to give me exactly what I was looking for by using his skills to put together the right sofa for me and to the exact style of what I wanted. Matthew is a polite and professional guy who helped me over and above. nothing was too much bother for him. I felt really comfortable around him and assured of him knowing the knowledge he had.
I did buy my dream sofa with the thanks to him pulling everything together for my perfect sofa. Can’t thank him enough for all his help, and a fantastic Experience he defiantly is the guy to go to if your looking for a new sofa, he knows his stuff.
Thanks again Matthew. 👏👏👏👏
PS hope I have the name right.🙃

Resposta da Sofology - Dundee

Resposta da Sofology - Dundee

Resposta da Sofology - Dundee
Derek welcomed us in the Dundee store, not pushy, full of knowledge, helped where required. Great banter

Resposta da Sofology - Dundee
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.