Sofology - Dundee Avaliações 2.337

O TrustScore é 5 de um total de 5

4,9

Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Purchasing sofas

Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional

13 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Nice salesman not pushy at all and…

Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him

8 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

We done Abigail

We done Abigail. We had a fantastic experience at Dundee store.

12 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Positive thoughts

Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!

12 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.

Avaliado com 4 de um total de 5 estrelas

Good Selection and Customer Service

Good selection, and customer service was informative although not pressurising.

9 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Purchased a new sofa from Brian in the…

Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice

11 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Magic

Wonderful experience

11 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service from Derek at Dundee store, very informative and friendly, a joy to deal with and would highly recommend

11 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Thank you so much for your kind words! We're thrilled to hear that you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa and enjoyed your experience with us!

Avaliado com 5 de um total de 5 estrelas

Staff member was so helpful

Staff member was so helpful, no stress, pleasure to have used Sofology for our 1st time. Certainly will be back.
Many thanks

11 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Nice helpful staff.

8 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Had great service from Stuart…

Had great service from Stuart McDougall. Very nice man and knowledgeable about my purchase etc. would definitely buy from again.

10 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 1 de um total de 5 estrelas

Hugely disappointed

Your company too three times my deposit and now have pushed me over my credit limit. This leaves me with an interest payment, has an affect on my credit score and leaves me no money at a time when it is difficult enough after Xmas. This is your issue and has now been 7 days and still unresolved

7 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your review details.

Avaliado com 5 de um total de 5 estrelas

Fantastic service at Sofology

Fantastic service at Sofology! The gentleman who helped us was extremely helpful, polite, and knowledgeable. He made us feel comfortable, never rushed us, and really listened to what we wanted. Couldn’t have asked for better customer service. I left the shop extremely happy with my purchase.

7 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

We are so pleased to hear that you left our store happy Mrs Penman :-)

Avaliado com 5 de um total de 5 estrelas

Great Experience

Brian was very knowledgeable and really helpful. Great service.

2 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Thank you for awarding us 5 stars :-)

Avaliado com 5 de um total de 5 estrelas

We returned to Sofology in Dundee to…

We returned to Sofology in Dundee to purchase a new sofa. Derek greeted us and spent time discussing the sofa options we had chosen. Derek was very welcoming, friendly and extremely knowledgeable and helpful which gave us peace of mind in choosing the right sofa. The store was very clean & all staff greeted us with a smile - great customer service.

3 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Derek. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

A nice relaxing experience

There was a wide range to choose from. The two sales reps who assisted us were extremely helpful and knowledgeable. What I particularly liked was that they weren't too pushy, just explained the options available and let us choose.

4 de janeiro de 2026
logotipo da Sofology - Dundee

Resposta da Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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