Great customer service. Jayne was fantastic throughout our purchase. No pressure but there to answer any questions. Gave a lot advice about the whole purchase process from choosing what we want colou... Ver mais
Localização
Trocar localizaçãoUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Veja o que dizem as avaliações
Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Ver mais
A empresa respondeu
Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Ver mais
A empresa respondeu
The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely love my new sofa
28 de novembro de 2025
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review, we're so pleased to hear this!
Emma the Sofa Guru
Emma was very helpful with all questions and gave great advice. She was very polite and informative and gave me all information to help me make the best decision.
24 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Emma. Have a great day 😊
Danielle is the most down to earth…
Danielle is the most down to earth women, she was lovely and welcoming and easy to work with thanks danni
24 de março de 2026
Resposta da Sofology - Gateshead
Thank you for awarding us 5 stars Mr Muldoon!
Amazing service
Amazing service, top quality products,wouldn't go anywhere else for sofas.
8 de março de 2026
Resposta da Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Resposta da Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent experience
Very good salesperson, Sheena. Lots of patience, knows her stuff, can answer all questions and is very informative and kind
21 de março de 2026
Resposta da Sofology - Gateshead
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
First Class Customer Service from Andy.
First Class Customer Service from Andy who was very friendly and helpful. Many Thanks.
23 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Andy, we will make sure to pass this on! Have a nice day.
Excellent
We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.
22 de março de 2026
Resposta da Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Thank you Emma at gateshead for helping…
Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.
22 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful when coming to picking a…
Very helpful when coming to picking a Sofa.
22 de março de 2026
Resposta da Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff extremely helpful and knowledgeable
Emma was really helpful and knowledgeable
22 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Customer service is amazing
Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.
1 de março de 2026
Resposta da Sofology - Gateshead
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I received amasing customer service…
I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.
6 de outubro de 2025
Resposta da Sofology - Gateshead
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service
Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend
18 de março de 2026
Resposta da Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The salesman Earl I gave him top marks…
The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl
18 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊
Fantastic meet & greet
Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend
14 de março de 2026
Resposta da Sofology - Gateshead
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Danielle Lee was so helpful and…
Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us
17 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.
Emma provided an absolutely fantastic…
Emma provided an absolutely fantastic service!
17 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Resposta da Sofology - Gateshead
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store and returning customer
Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products
13 de março de 2026
Resposta da Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hazel. Have a great day 😊
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