Great customer service. Jayne was fantastic throughout our purchase. No pressure but there to answer any questions. Gave a lot advice about the whole purchase process from choosing what we want colou... Ver mais
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Localização
Trocar localizaçãoUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Veja o que dizem as avaliações
Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Ver mais
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Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Ver mais
A empresa respondeu
The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Reino Unido
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Very personable and friendly
Very personable and friendly, accommodating while purchasing with young children. Explained everything in detail and ensured it was understood. Jo was lovely.
31 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service
Great service, staff very helpful from initial enquiry to purchase
1 de fevereiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Attentive but not overbearing customer…
Attentive but not overbearing customer service. We were given all information needed and asked for about the sofas we were interested in buying and thanks to Andy our purchase was straightforward . Grateful for Andy’s friendly approach which made our experience a really nice one.
1 de fevereiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great advice and service
Great advice and service, very happy with our choice thanks for your assistance Earl
31 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for awarding us 5 stars!
Emma
The girl Emma made me feel very comfortable and made things so easy
Really lovely person whom loves her job
Amazing thank you
will tell family and friends
29 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for taking the time to share your experience :-)
We found Andrew McGuire was very…
We found Andrew McGuire was very helpful explained everything to us we definitely recommend Sofology .
27 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Emma was outstanding
Emma was outstanding, she really listened to what we wanted and took an interest in what we were saying. Made us a cuppa and honestly nothing was too much.
Really appreciate your time today. Highly recommend!
27 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you so much for your recommendation :-)
Excellent customer service
Excellent customer service. No pressure and all questions answered.
27 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for awarding us 5 stars Julie
Very good choice of furniture
Very good choice of furniture, helpful staff . Quick delivery
18 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great customer service
We had already been in and spoken to David the weekend before, but spoke to Emma on our second visit. Both were very knowledgable and helpful. Emma explained all of our options without pressuring us to buy extras, which was greatly appreciated.
20 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great Service
No pushy sales tactics and friendly, helpful advice. Many thanks.
25 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Sales person was very helpful and…
Sales person was very helpful and informative.
21 de janeiro de 2026
Resposta da Sofology - Gateshead
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Wonderful Experience
Earl, was fantastic, our second purchase with Sofology....could not be happier...
25 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Jayne from the metro centre store was…
Jayne from the metro centre store was so lovely and incredibly helpful! The process was so quick and easy and would recommend anyone buy a sofa from Jayne! Super helpful thank you
24 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The metrocentre staff are so friendly…
The metrocentre staff are so friendly and helpful would recommend to anyone to buy a sofa here as they are also the only place that sells good quality and elegant sofas
12 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Earl was so nice and very professional
Earl was so nice and very professional. Helped us with all our questions and which product would be best to chose .
24 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you for your review. Another great review for Earl, we will make sure to pass this on! Have a nice day.
Friendly staff but not too pushy thank…
Friendly staff but not too pushy thank you
14 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly staff
Friendly staff, good cups of tea
Great price
Would highly recommend
23 de janeiro de 2026
Resposta da Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Resposta da Sofology - Gateshead
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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