Sofology - Hedge End Avaliações 

3.275
•
O TrustScore é 5 de um total de 5

4,8

Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido

  • 03448639051

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,8

Todas as avaliações

(3.275)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Friendly and informative

Friendly and informative

29 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Steve the salesman

Steve the salesman, very knowledgeable and a gentleman and took us directly to what we were after ,so the outcome was we found two sofas which we have ordered and I'm sure will be delighted with. Steve &Julie Harris.

31 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Staff were helpful and informative but…

Staff were helpful and informative but not pushy. Good choice of sofas. Looking forward to the sofa arriving.

27 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Laura (maybe Lauren)

Laura (may be Lauren) the sales assistant was very helpful and knowledgeable. She was very friendly!

29 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Si was welcoming

Si was welcoming, patient and helpful with our indecisiveness!

25 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thank you for sharing your experience Alison :-)

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service

21 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

The staff at the Hedge End branch of…

The staff at the Hedge End branch of Sofology were so helpful and knowledgeable. Sahil talked us through our options with absolutely no sales pressure. We looked around all of the sofa shops in the retail park, but came back to Sofology because they had the best quality and range of sofabeds with the best delivery and after care. Highly recommended !

21 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very happy with the sofa

Very happy with the sofa, delivered on time, great.

6 de fevereiro de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Avaliado com 5 de um total de 5 estrelas

Sofa experience.

We spent a long time looking around the store. Even after finding the sofa we decided on. We were encouraged to look at the other sofa store Nextdoor by a member of staff.
Upon our return visit, we had super helpful staff members who ran through sofa colours, matching a cuddle sofa with our original choice, and running through everything.
Staff were very knowledgeable and helpful advice given.

22 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thank you for this amazing review Claire!

Avaliado com 5 de um total de 5 estrelas

I.O.W. X2

The store was welcoming clean and well dressed and organised. Laura made our experience great, she was informative about the products. She helped with our choice of colour, taking us to see the swatches in the day light and against similar flooring that we have in house. She allowed us time to reach the right decision.

18 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Marc the sales man was very friendly…

Marc the sales man was very friendly and helpful and helped us decide on what sofa suite was best for us

18 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for Marc, we will make sure to pass this on! Have a nice day.

Avaliado com 1 de um total de 5 estrelas

We bought a sofa year and a half ago

We bought a sofa year and a half ago, and since then we’ve been trying to fix the problems every time we book appointment with engineer to come it’s all day wait sometime they don’t turn up but when they do come they say there is no problem in your sofa . We spent over 7k in our sofa and extra for Care for guarantee. sitting area is not the same as what we saw in the store. It’s very small and buttons are placed upside down and the glass section don’t even open properly. You can’t put any glass there one of the worst companies to buy so far from and the worst customer service I do not recommend for working glass people to go here . I don’t normally review but I had to

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Easy and no hard sell

The whole process was easy and straighforward. The salesman was professional and knowledgeable and helped us through the process. Great service, thank you.

15 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Amazing staff!

The staff were professional but friendly. They were extremely helpful and answered all my questions allowing me to make an informed choice. I could not recommend this company highly enough. Thank you!

15 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service and amazing quality

Excellent service and amazing quality, thank you.

1 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

George was a star

George was a star. He explained everything to us, no detail left out. He was charming, witty and informative. Having gone to several shops sofology stood out from the rest. The staff, products and environment were all excellent.

8 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by George. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

George was simply great from start to…

George was simply great from start to finish. He knows everything there is to know about the product ranges, and provided the best non pressure customer service. 5 Stars!

10 de agosto de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.

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