Sofology - Hedge End Avaliações 

3.275
•
O TrustScore é 5 de um total de 5

4,8

Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido

  • 03448639051

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(3.275)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We went to several sofa shops but when…

We went to several sofa shops but when we went to sofology and Radhika welcome us offered her help and after We made our choice She explained about the materials, colours the payment options, delivery dates and how to care for the sofas She was great very knowledgeable and made such difference on our purchase

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

A very stress free process with no…

A very stress free process with no pressure from the sales team. We were given the time and space to check out what options were available snd when we requested help it was offered professionally and in a friendly way. George was really helpful and kept the whole thing light hearted and enjoyable. Can not wait to receive our new suite.

27 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thank you for sharing your experience Graham, we are pleased that your visit to the store was a positive one.

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

24 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Marie in store in the hedge end…

Marie in store in the hedge end Southampton, was amazing . Patient and full of knowledge on helping us pick our dream sofa
She was not to pushy and just wanted the best for us. Not like other stores that just wants a sale.
So easy to order and so happy. What more can I put

23 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Great experience with Natasha at…

Great experience with Natasha at Sofology

26 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Natasha. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

The staff member that served me was helpful and informative about the products but not too pushy so left me alone while I had a good look round and came back when I was ready to place my order

22 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Quality wins hands down

Very well treat by staff so friendly & helpful service great A ratef product

19 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Our experience got elevated to the next…

Our experience got elevated to the next level up by the incredibly friendly and engaging staff! It was Marie who casually approached us without any pressure on. We joke with her thinking we won’t be able to get what we want as we live in Channel Islands and prepared ourself that we might have to find company to ship where we live.
Marie walked away after telling us walk around and see what we got.
She then appeared again casually telling us you know we can deliver to Channel island not a problem at this price etc if you are interested.

We end up buying sofa and cuddling chair and we have received incredible service from Marie.
Not only she was having great sense of humor, was knowledgable she has also managed to get us a deal on top of that.
Interestingly we went to shop next door to sofology first and no one seems to paid attention to our browsing there.

It was great experiance for us and we will be definitely looking to get some more stuff from Sofology.

Marie made a huge difference and we enjoyed experience she has provide!

And yes we only went on to buy sofa not expecting 5 star service bit we definitely has received that and were very happy with our purchase.

Thank you very much
Now we are exciting for our delivery soon.

16 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Marie. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

We came into the store and they were…

We came into the store and they were very helpful from finding what we wanted to how comfy

15 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Top quality and service

Top quality and service. Large show room and helpful staff.

14 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

George the salesman really helped with…

George the salesman really helped with good advice. Not pushy which was great.

14 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Left alone to browse

Left alone to browse, but then Natasha was very helpful and patient with us

13 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

So far so good my experience in the…

So far so good my experience in the showroom was excellent. The knowledge of the girls serving was brilliant however I’m yet to have any communication on delivery. It’s now past a week since I signed the final documentation and I have said it was 14 days which should be sometime this week or next, but I’m don’t know so I wondered if there was a way of finding out.

8 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience in store. For an update on your delivery, please contact our Customer Care team, and they’ll be happy to look into this for you and provide the latest information on your order.

Avaliado com 2 de um total de 5 estrelas

We spent almost £6000 and they only…

We spent almost £6000 and they only give 48 to change the order. We called on the 4 day to make a change and they wanted to charge £700 for that. Definitely wouldn’t recommend them at all. The worst service ever

11 de abril de 2026
logotipo da Sofology - Hedge End

Resposta da Sofology - Hedge End

We are sorry that you are unhappy. This is all made clear during the ordering proces.

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