Gary salesperson was very helpful and patient as we had only called in for a look as we live other side of England. After sale service great as well as after measuring up when home we slightly chang... Ver mais
A empresa respondeu
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD Hull, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Gary salesperson was very helpful and patient as we had only called in for a look as we live other side of England. After sale service great as well as after measuring up when home we slightly chang... Ver mais
A empresa respondeu
Exceptional service today by James and Natalija in the Hull store. Both were excellent when my Daughter and I were looking at sofas for her first home- very knowledgeable, friendly, no sales pressure... Ver mais
A empresa respondeu
Sales staff Gary was brilliant, even when I said I was going to have a look at the other furniture stores on the complex. I chose a settee and chair, then changed my mind and finished buying the mo... Ver mais
A empresa respondeu
Please take note Sofology. The buying experience was great - your salesman knows his stuff, however....why keep reminding me to do a trust pilot report when we haven't received the goods yet, and won... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Junction Retail Park, Junction Retail Park, HU3 4SD, Hull, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely helpful staff, Gary who initially helped with the selection and Holly who did the admin. bit. No pressure was ever put on us and we were guided through the whole process with courtesy and friendliness.

Resposta da Sofology - Hull
We initially came into the store to browse and we found the experience very easy. No one hassled us as soon as we walked in, in comparison to other stores we visited. We asked for some help/advice and spoke to Steve in the Hull store. He set me up an account and showed me how to order some samples. We then ordered the sofa from home after receiving the samples really quickly. All in all a very stressless experience.

Resposta da Sofology - Hull
Thanks to Gary at Hull Sofology, I have the perfect sofa

Resposta da Sofology - Hull
Staff were extremely helpful but not pushy. We were served by Charlotte and Gary at opposite ends of the day and they left us to browse but were there to answer all our questions and advise on options and prices.
Great that it is a dog friendly place as we came out for the day sofa shopping and could not have left her at home for that length of time.
Lots of choices and styles of sofa available. Would definitely recommend a visit to this branch if you’re sofa hunting.

Resposta da Sofology - Hull
Charlotte and Simon were very patient and very informative. They both spent ages with us re the measurements and also provided a coffee for us. ThAnkyou both.

Resposta da Sofology - Hull
The young lady in the store in hull was so helpful she talked me through how everything to do online over the phone and when we went in store she was amazing with all the information given

Resposta da Sofology - Hull
In response to the thanks, I would like to add that my product was available for immediate sale and that is why I write that the waiting time is long and the transport is around 3 miles and I think it is expensive.Thank you

Resposta da Sofology - Hull
Friendly helpful staff, not too pushy, thankyou Gary for yourhelp and patience

Resposta da Sofology - Hull
Holly was very informative and not pushy at all, the whole experience was a pleasure THANKS HOLKY X

Resposta da Sofology - Hull
The team were excellent. No pushy sales tactics, very polite and extremely knowledgeable.
Gary & Charlotte explained the process in detail, giving us time to choose exactly what we wanted.

Resposta da Sofology - Hull
Went to the St Andrews Quay store today in Hull and was served by Gary, extremely helpful, cheerful and friendly. He answered every question we had for him and didn't seem like anything we asked in terms of demo or info was too much trouble, he even gave our little one a colouring book and crayons to keep her entertained as well as talking to her and asking her what she liked. Shame there's not an option for six stars but wouldn't of mattered anyways cause Gary served seven, top notch.

Resposta da Sofology - Hull
Simon was very helpful, and made me feel comfortable, and helped with what I needed

Resposta da Sofology - Hull
We walked in knowing which sofa set we wanted to view, found it quickly and easily. After a few moments, Steve Ricketts attended, asked a few questions related to our visit today, and within 15 minutes, we had ordered the sofa we wanted, with the extras we required. Brilliant experience, Steve was fantastic!

Resposta da Sofology - Hull
Very helpful assistant, suggested different sofas to view and went through whole process of ordering in derail

Resposta da Sofology - Hull
Charlotte helps us very well today without being pushy, she gave us assistance when we needed and left us to discuss our thoughts.
She was very polite & professional.

Resposta da Sofology - Hull

Resposta da Sofology - Hull
Walked in shop and met by Charlotte. Great lady polite and pleasant and very helpful. Pointed us in right direction. Sat and talked and had a giggle and explained everything step by step. Thanks.

Resposta da Sofology - Hull
Very friendly and knowledgeable staff. Would highly recommend.

Resposta da Sofology - Hull
Totally wrong delivery address even though we spent a week or more trying to rectify it by phone calls and emails . It got to the actual day of delivery when we made 3 more phone calls and was told by an incompetent person that we would not receive the sofa. We had disposed of our old one . Very stressful and angry. Will never deal with these people again.

Resposta da Sofology - Hull
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.