Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Ver mais
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Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Ver mais
A empresa respondeu
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Ver mais
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We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Ver mais
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coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido
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Daniela, expertise was exceptional in helping us choose the best sofa for our home. Highly recommend Sofology.

Resposta da Sofology - Kirkcaldy
It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.

Resposta da Sofology - Kirkcaldy
The sales assistant was amazing with my Mum who bought a sofa.

Resposta da Sofology - Kirkcaldy
Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.

Resposta da Sofology - Kirkcaldy
Lawrence was very helpful and answered all my questions. He was polite and professional

Resposta da Sofology - Kirkcaldy
Shirley the sales person was very knowledgeable about the product that we purchased. She was very patient and let us look round the store. She was also helpful when filling in the online stuff. Very chatty and friendly.

Resposta da Sofology - Kirkcaldy
Blair was very helpful.
Talked us through all the options that were available.
Also explained it great detail the options for delivery. This is the 2nd time we have purchased from you and will definitely be back in the future.

Resposta da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy
Janice was lovely and really explained everything to us.
We were at the Kirkcaldy branch so.if you go in ask for Janice.

Resposta da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy
Blair the sales representative could not have been more accommodating, friendly or helpful. As a heavily pregnant woman shopping with a child in what they class as a “boring chair shop” was a nightmare until I came into sofology with Blair. He recognised the stress I was under and was so engaging with my child and me to make our experience memorable, from gifting a balloon to my little boy to making me a cup of tea I was so thankful. His knowledge on products was astounding and he really helped me find my dream armchair with everything I needed and didn’t need. I never felt like a burden or rushed/pressured for a sale, he genuinely wanted to make my experience as easy as possible. Even tho I left having spent more than I budgeted for I was very happy with my experience. Could not recommend enough.

Resposta da Sofology - Kirkcaldy
Great customer service in the Kirkcaldy store. All questions answered and easy to browse without feeling overwhelmed. We were unexpectedly on the hunt for a new couch and happy with the service in store. Waiting for delivery which we hope will be sooner.

Resposta da Sofology - Kirkcaldy
Very helpful advice on material and insurance cover in a relaxed informal environment.

Resposta da Sofology - Kirkcaldy
In store experience was calm, pressure free and plenty time to look at options, talk them over, we had Alison helping us at Kdy store who was a pleasure to communicate and work with to get our sofa ordered.

Resposta da Sofology - Kirkcaldy
Excellent service, Steven was great to deal with and very helpful.

Resposta da Sofology - Kirkcaldy
This was my first from new sofa purchase and the whole experience was amazing. Shirley was a huge help in helping me decide on the colour of the sofa and super helpful when I made a last minute change to a different colour. The process was quick and seamless, customer service was top level. Excited for my new sofa to arrive in March!

Resposta da Sofology - Kirkcaldy
Blair was very helpful and guided us through the transaction very efficiently.
Lovely clean and bright store

Resposta da Sofology - Kirkcaldy
I recieve first class service from the staff member . She was very helpful and guided me through the process, making sure I had all the emails and information I required. The sale was not hurried and took her time to explain what I needed to know

Resposta da Sofology - Kirkcaldy
Your advisor Steven was very well informed but not pushy.

Resposta da Sofology - Kirkcaldy
Really nice shop and the online process was so simple to do and help me out with what I was looking for

Resposta da Sofology - Kirkcaldy
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