Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Ver mais
A empresa respondeu
Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Ver mais
A empresa respondeu
Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Ver mais
A empresa respondeu
Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Ver mais
A empresa respondeu
The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido
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Customer service in the shop was very good

Resposta da Sofology - Kirkcaldy
Great customer service and thoroughly went through the delivery process. Answered all the questions I had regarding my purchase. Would definitely recommend.

Resposta da Sofology - Kirkcaldy
Alison was very friendly and welcoming. Gave initial info, pointed out a few items after a few questions from us. Gave us space to look around, was with in reach when needed and overall very informative with options

Resposta da Sofology - Kirkcaldy
Staff were friendly approachable and happy to help with our needs. We were looking for a specific type of chair, the guy knew exactly what to show us. NEW chair ordered. Thanks again

Resposta da Sofology - Kirkcaldy
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was nothing too much trouble. She was amazing. Well done Sofology, keep up the good work.

Resposta da Sofology - Kirkcaldy
I just wish when the staff come up to you and say are you waiting on ….and you say no they just didn’t walk off not to be near you again

Resposta da Sofology - Kirkcaldy
The showroom staff in Kirkcaldy were so helpful. All of our questions were answered, and we felt no pressure to make a hasty decision. They told us the order would take 11 weeks, and that was spot on. The sofa was delivered today by 2 great guys. We appreciated being able to see the progress of our delivery time. Overall a wonderful experience.

Resposta da Sofology - Kirkcaldy
Janice was very helpful and considerate,gave us privacy when we needed it but was still around when we needed her,very cheerful and knowledgeable

Resposta da Sofology - Kirkcaldy
Sales assistant excellent no hard selling and very knowledgeable on the products

Resposta da Sofology - Kirkcaldy
Great customer service , very helpful and professional with products

Resposta da Sofology - Kirkcaldy
Laurence was very helpful - there was no pushy service. He took time to explain everything fully and show different options. Thanks again.

Resposta da Sofology - Kirkcaldy
Excellent service big choice of sofas and sales assistant was very knowledgeable and helpful.

Resposta da Sofology - Kirkcaldy
Salesman very good could answer any questions

Resposta da Sofology - Kirkcaldy
Staff (Shirley) in the store were very helpful and knowledgeable … nothing was too much trouble.

Resposta da Sofology - Kirkcaldy
Well looked after, no pushy sellers, would highly recommend.

Resposta da Sofology - Kirkcaldy
We were able to order the sofa we liked and got all of our questions answered. Excited for our sofas

Resposta da Sofology - Kirkcaldy
Good knowledge from the staff, and a friendly approach. None of the usual sales pitch that is often experienced elsewhere.
Ended up purchasing a couch, which was a very straightforward process.

Resposta da Sofology - Kirkcaldy
Excellent customer service and expertise from Shirley. No pressure sales pitch, just honest first class service.

Resposta da Sofology - Kirkcaldy
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