Sofology - Kirkcaldy Avaliações 

2.586
•
O TrustScore é 5 de um total de 5

4,9

Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very happy with service in store. Staff are very friendly and welcoming. They are very informed about your range of sofas. This is why we always recommend & come back to your shop. Customer service v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Environment was first class, felt relaxed and anything but pressured throughout my experience. Daniela was friendly and listened to our needs and my partner also felt the same. Such a chilled out team... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service from the team member, Shirley. She discussed what we needed and gave us an option that was perfect for the space and our lifestyle. One which we would not have looked at had she not ment... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The initial visit to the shop went well, I thought. I decided to take 0%finance so that was submitted. I did as I was instructed and submitted identity verification as soon as I got home. I wa... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(2.586)

13.841 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service and thoroughly…

Great customer service and thoroughly went through the delivery process. Answered all the questions I had regarding my purchase. Would definitely recommend.

27 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you so much for your recommendation Julie :-)

Avaliado com 5 de um total de 5 estrelas

Alison was very friendly and welcoming

Alison was very friendly and welcoming. Gave initial info, pointed out a few items after a few questions from us. Gave us space to look around, was with in reach when needed and overall very informative with options

1 de março de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for sharing Darren

Avaliado com 5 de um total de 5 estrelas

Staff were friendly approachable and…

Staff were friendly approachable and happy to help with our needs. We were looking for a specific type of chair, the guy knew exactly what to show us. NEW chair ordered. Thanks again

1 de março de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you Leslie

Avaliado com 5 de um total de 5 estrelas

We just purchased our new sofa from Sofology, Kirkcaldy.

We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was nothing too much trouble. She was amazing. Well done Sofology, keep up the good work.

28 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 3 de um total de 5 estrelas

Customer experience

I just wish when the staff come up to you and say are you waiting on ….and you say no they just didn’t walk off not to be near you again

27 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for taking the time to share your feedback with us. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Avaliado com 5 de um total de 5 estrelas

The showroom staff in Kirkcaldy were so…

The showroom staff in Kirkcaldy were so helpful. All of our questions were answered, and we felt no pressure to make a hasty decision. They told us the order would take 11 weeks, and that was spot on. The sofa was delivered today by 2 great guys. We appreciated being able to see the progress of our delivery time. Overall a wonderful experience.

11 de dezembro de 2025
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Avaliado com 5 de um total de 5 estrelas

Janice was very helpful and…

Janice was very helpful and considerate,gave us privacy when we needed it but was still around when we needed her,very cheerful and knowledgeable

18 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Sales assistant excellent no hard…

Sales assistant excellent no hard selling and very knowledgeable on the products

25 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service , very helpful and professional with products

25 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great Service

Laurence was very helpful - there was no pushy service. He took time to explain everything fully and show different options. Thanks again.

22 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laurence. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Staff (Shirley) in the store were very…

Staff (Shirley) in the store were very helpful and knowledgeable … nothing was too much trouble.

20 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Well looked after, no pushy sellers, would highly recommend.

20 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

We were able to order the sofa we liked…

We were able to order the sofa we liked and got all of our questions answered. Excited for our sofas

19 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Good Experience

Good knowledge from the staff, and a friendly approach. None of the usual sales pitch that is often experienced elsewhere.

Ended up purchasing a couch, which was a very straightforward process.

20 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

First class service.

Excellent customer service and expertise from Shirley. No pressure sales pitch, just honest first class service.

20 de fevereiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.

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