Sofology - KirkcaldyAvaliações 

2.551
O TrustScore é 5 de um total de 5

4,9

Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,9

Todas as avaliações

(2.551)

18.566 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It was all straight forward Alison gave…

It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.

28 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for sharing your experience James!

Avaliado com 5 de um total de 5 estrelas

Made welcome with a nice hot cup of…

Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.

27 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Avaliado com 5 de um total de 5 estrelas

Shirley the sales person was very…

Shirley the sales person was very knowledgeable about the product that we purchased. She was very patient and let us look round the store. She was also helpful when filling in the online stuff. Very chatty and friendly.

23 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Blair was very helpful.

Blair was very helpful.
Talked us through all the options that were available.
Also explained it great detail the options for delivery. This is the 2nd time we have purchased from you and will definitely be back in the future.

26 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you very much for your review Dorothy. We're pleased that you are happy with the service at Sofology and thank you for your valued custom. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from the sales person Blair

24 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for your review. Another great review for Blair, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Janice was lovely and really explained…

Janice was lovely and really explained everything to us.
We were at the Kirkcaldy branch so.if you go in ask for Janice.

22 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Nice shop

Nice shop
Good range
Informed staff
Helpful and did not push us

18 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for awarding us 5 stars Cas :-)

Avaliado com 5 de um total de 5 estrelas

The best customer experience ever

Blair the sales representative could not have been more accommodating, friendly or helpful. As a heavily pregnant woman shopping with a child in what they class as a “boring chair shop” was a nightmare until I came into sofology with Blair. He recognised the stress I was under and was so engaging with my child and me to make our experience memorable, from gifting a balloon to my little boy to making me a cup of tea I was so thankful. His knowledge on products was astounding and he really helped me find my dream armchair with everything I needed and didn’t need. I never felt like a burden or rushed/pressured for a sale, he genuinely wanted to make my experience as easy as possible. Even tho I left having spent more than I budgeted for I was very happy with my experience. Could not recommend enough.

17 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you so much for this amazing review Megan and good luck with the baby!

Avaliado com 5 de um total de 5 estrelas

Great customer service in the Kirkcaldy…

Great customer service in the Kirkcaldy store. All questions answered and easy to browse without feeling overwhelmed. We were unexpectedly on the hunt for a new couch and happy with the service in store. Waiting for delivery which we hope will be sooner.

17 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for this amazing review Kirstie :-)

Avaliado com 5 de um total de 5 estrelas

Very helpful advice on material and…

Very helpful advice on material and insurance cover in a relaxed informal environment.

19 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

In store experience was calm

In store experience was calm, pressure free and plenty time to look at options, talk them over, we had Alison helping us at Kdy store who was a pleasure to communicate and work with to get our sofa ordered.

19 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, Steven was great to deal with and very helpful.

17 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Lovely experience

This was my first from new sofa purchase and the whole experience was amazing. Shirley was a huge help in helping me decide on the colour of the sofa and super helpful when I made a last minute change to a different colour. The process was quick and seamless, customer service was top level. Excited for my new sofa to arrive in March!

11 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Thank you so much for your wonderful review ⭐
We’re thrilled to hear that your first “from new” sofa purchase was such a great experience. Shirley will be delighted to know how helpful she was in guiding you on colour choices and supporting your last-minute change, we’ll be sure to pass on your kind words to her.

Avaliado com 5 de um total de 5 estrelas

Blair was very helpful and guided us…

Blair was very helpful and guided us through the transaction very efficiently.
Lovely clean and bright store

10 de janeiro de 2026
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Resposta da Sofology - Kirkcaldy

Thank you for awardnig us 5 stars Fiona :-)

Avaliado com 5 de um total de 5 estrelas

I recieve first class service from the…

I recieve first class service from the staff member . She was very helpful and guided me through the process, making sure I had all the emails and information I required. The sale was not hurried and took her time to explain what I needed to know

11 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

This is a great review Sandra, thank you for taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Your advisor Steven was very well…

Your advisor Steven was very well informed but not pushy.

10 de janeiro de 2026
logotipo da Sofology - Kirkcaldy

Resposta da Sofology - Kirkcaldy

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steven. Have a great day 😊

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