Sofology - Leicester Avaliações 

2.566
•
O TrustScore é 5 de um total de 5

4,8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(2.566)

13.841 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 star service zainab Fosse…

I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun

15 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Staff was all good 👍 👌 👏 tuck the time…

Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk

26 de janeiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Gaz is a legend

Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.

14 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

The gentleman who assisted us with the…

The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.

12 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

So pleased

We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.

10 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service
Friendly and no fuss

2 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Amazing service

Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.

8 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

The staff

The staff left you alone to browse on your own, and were really helpful when you needed any information or assistance. Excellent service from Gareth and Emma today and on previous visits until we finally decided which suite we wanted.

8 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Friendly, helpful staff and good selection

Our first experience of buying from Sofology, Max was really knowledgeable for such a new member of staff and allowed us space to make up our minds without any pressure. Looking forward to receiving the sofa and chair in a couple of weeks. Would recommend.

4 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Very helpful but not pushy

The staff were really helpful and very good with our 2 bored children, giving them hot chocolates and biscuits to allow mummy and daddy to discuss. We had already looked at a couple of other sofa shops and had been put off by the staff being over pushy and not leaving us alone to browse but the staff in sofology had a much more laid back approach and left us to it until we needed help.
The lady who assisted us was very helpful letting us have a tape measure to check measurements and even allowing us to move sofas to help us decide what would fit best in our room size.

7 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Katie was very friendly and did not…

Katie was very friendly and did not appear pushy. She was helpful and explained the whole purchase procedure very clearly.

We came away £1200 lighter but verypleased with our purchase.

2 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent service from the sales team…

Excellent service from the sales team being very polite, professional and non pushy.
Explained the options available of the sofa and was very clear on all the financial options.
Once we had made our decision the finance transaction was very smooth.

1 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Thank you for sharing your experience :-)

Avaliado com 5 de um total de 5 estrelas

Best Quality, Remarkable Customisability, Professional Service

What truly sets this company apart is the exceptional quality and remarkable customisability of its products. The ability to design our own sofa from many combinations was a fantastic experience.

However, what made our experience truly outstanding was the exceptional service we received. At the Leicester Fosse Park Sofology store, Zainab was an absolute pleasure to work with. She was incredibly helpful, highly professional, and meticulously double-checked every detail at each step to ensure our choices were perfect and error-free.

In our entire journey of searching for and purchasing a sofa, Zainab was simply the best. We wish her all the success in her future career.

1 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

Staff praise at Fosse Park

Katie at the fosse park branch was lovley, she listened to my wants and needs and directed me to the sofas she thought would be my style.
She patiently waited whilst I yapped about my likes and dislikes about each product.
She was great to chat too both about sofas and general bits which made the sale feel and flow more naturally.

2 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from…

Excellent customer service from Sofology Leicester, especially Gareth.

2 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Staff were helpful but not pushy!

Staff were helpful but not pushy at all!
Emma was knowledgeable, friendly and helpful. Made for an easy experience.
I'll update along the process once we get the sofa, but so far so good!

1 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Sales team 👌👍

Great customer service from both the apprentice Max and his mentor Gaz.. made to feel welcome with Max approaching us just to inform us that we can mix n match to our needs on most sofas and then left us to it which was crucial to us purchasing, and Gaz finalising all the details to help us commit to the deal.

1 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Just bought our third sofa...

Just bought our third sofa from sofology. Always been very happy with the purchases we've made. And the staff aren't pushy, theyre super friendly. Looking forward to receiving our sofa soon.

1 de fevereiro de 2026
logotipo da Sofology - Leicester

Resposta da Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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