The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.
A empresa respondeu
Localização
Trocar localizaçãoUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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Veja o que dizem as avaliações
The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... Ver mais
A empresa respondeu
Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... Ver mais
A empresa respondeu
Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Reino Unido
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Caroline McIntosh
The products look good and Caroline McIntosh (Aylesford store salesperson) is a fantastic personal shopper and a very caring individual. You should be proud of her !!
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology sofas are the best..they are…
Sofology sofas are the best..they are beautifully made and affordable. The staff in rhe Maidstone store are friendly helpful and knowledgable and they dont pressurise you either like other furniture companies often do. An enjoyable experience throughout but mostly thank you to Jamie who helped me today. Great service 5*****
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
Awesome customer service
Jamie was absolutely amazing, he was t pushy and gave us all the information. He always went into all of the insurances and care we could get for the sofa.
He was friendly helpful and knowledgeable. He was why we didn’t look anywhere else for a sofa.
15 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review!😊
great customer service and a great agent
12 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got a very nice sofa
The service was impeccable. Jamie was very friendly and helpful, we were able to buy our sofa the very same day we went.
12 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales rep
Great sales rep, Pina made us feel feel welcome on arrival was helpful and knowledgeable
11 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you for your review. Another great review for Pina, we will make sure to pass this on! Have a nice day.
Jamie
Jamie, the sales guy was excellent from start to finish, advising on the best fabrics for our requirements and not just selling the most expensive. He took time going through the colour swatches and was very patient as we umd and ard. Overall a painless experience, apart from paying 😀
11 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊
A great example of the perfect salesman!
It was nice to go into a store, be greeted, then left to browse. The salesman, Afeez,would pop up at the exact time we had queries, then disappear, leaving us to browse further. He was so discreet but attentive....such a great sales tactic! It's what got him the sale!
10 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Maidstone
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store &Customer care from Caroline
Top marks to Caroline on the great customer care I received from her , from the moment I stepped into the store to the end of my experience, she gave me all the help and care needed for me to make my purchase. BIG! BIG! thank you Caroline. I now look forward to hearing when I receive my delivery date .
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a good experience and brought our…
Had a good experience and brought our new sofa! Staff were so lovely and kind and helped us find our dream sofa.
1 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and knowledgeable
Very helpful and knowledgeable. Felt he was honest and managed expectations. Gave options and explained everything well.
10 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Very helpful and friendly staff
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Caroline was very helpful and speedy…
Caroline was very helpful and speedy accommodating our sofa order with a 9 week old baby!
9 de novembro de 2025
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Maidstone
Hi there, thank you so much for taking the time to leave a review.
Resposta da Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Purchasing sofa at Aysleford
We found the whole process very enjoyable thanks to Caroline, she took us step by step through it all, explaining everything clearly. She is a great asset to your Company.
7 de novembro de 2025
Resposta da Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very friendly new every answer to the…
Very friendly new every answer to the questions we had , not pushy and had as much time as we needed
8 de novembro de 2025
Resposta da Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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