Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Ver mais
A empresa respondeu
White City Retail Park, M16 0RP Manchester, GB
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Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Ver mais
A empresa respondeu
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais
A empresa respondeu
Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais
A empresa respondeu
I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
White City Retail Park, M16 0RP, Manchester, Reino Unido
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The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.

Resposta da Sofology - Manchester
Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.

Resposta da Sofology - Manchester
Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.

Resposta da Sofology - Manchester
We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly

Resposta da Sofology - Manchester
We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!

Resposta da Sofology - Manchester

Resposta da Sofology - Manchester
Happy was a very friendly salesman - acredit to your company

Resposta da Sofology - Manchester
Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊

Resposta da Sofology - Manchester

Resposta da Sofology - Manchester
Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!

Resposta da Sofology - Manchester

Resposta da Sofology - Manchester
Excellent customer service no hard sell
Phil was fantastic

Resposta da Sofology - Manchester
The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas

Resposta da Sofology - Manchester

Resposta da Sofology - Manchester
The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission.
Ikram was fantastic. Friendly, informative and encouraged us to ask question to ensure everything was covered before we left the store but left us alone to talk about our options and have a wander to make sure we were certain about our choice. Once we had decided and put down the deposit, he also gave us the branch number in case anything did come to mind later on.
Great customer service!

Resposta da Sofology - Manchester
Salesperson was helpful and knowledgeable made our experience easy

Resposta da Sofology - Manchester
Absolutely amazing experience today in the store with an gentleman called Happy.
He was super polite, friendly, informative and most importantly not pushy like some sales people can be, he absolutely honoured his name and delivered a happy experience and it resulted in us going from just having a look to buying to new sofas.
For me personally it's such a red flag and immediate annoyance when sales people are pushy and in your face and 9/10 will instantly cause me to leave the store but again this gentleman treated myself and my wife with nothing but patience, respect and friendliness it was almost like catching up with a friend.
Again can't praise this gentleman enough, hands down the best sales person I've dealt with in my life.

Resposta da Sofology - Manchester
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