Sofology - ManchesterAvaliações 

2.169
O TrustScore é 5 de um total de 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • White City Retail Park, M16 0RP, Manchester, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(2.169)

18.566 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The store layout was very good and…

The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.

16 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas

Will and the lady I spoke to Saturday

Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.

14 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Clear, helpful and friendly assistance

Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.

14 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

We liked that the lady introduced…

We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly

10 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Avaliado com 5 de um total de 5 estrelas

Very helpful

13 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Excellent experience!

We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!

8 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Chris and Happy in the White City…

Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊

1 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Really helpful, given great advice and very helpful

3 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!

3 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable…

Very helpful and knowledgeable assistant - Rose

31 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service no hard sell

Excellent customer service no hard sell
Phil was fantastic

30 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Avaliado com 5 de um total de 5 estrelas

The lady who served me was wonderful…

The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas

1 de setembro de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Great sales Lady

30 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you so much for taking the time to share your wonderful feedback!

Avaliado com 5 de um total de 5 estrelas

Mr Happy

Mr. Happy is knowledgeable on all the products.

29 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Thank you for awarding us 5 stars :-)

Avaliado com 5 de um total de 5 estrelas

No hard sell!

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission.
Ikram was fantastic. Friendly, informative and encouraged us to ask question to ensure everything was covered before we left the store but left us alone to talk about our options and have a wander to make sure we were certain about our choice. Once we had decided and put down the deposit, he also gave us the branch number in case anything did come to mind later on.
Great customer service!

26 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 4 de um total de 5 estrelas

Salesperson was helpful and…

Salesperson was helpful and knowledgeable made our experience easy

26 de agosto de 2025
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Happy all the way.

Absolutely amazing experience today in the store with an gentleman called Happy.

He was super polite, friendly, informative and most importantly not pushy like some sales people can be, he absolutely honoured his name and delivered a happy experience and it resulted in us going from just having a look to buying to new sofas.

For me personally it's such a red flag and immediate annoyance when sales people are pushy and in your face and 9/10 will instantly cause me to leave the store but again this gentleman treated myself and my wife with nothing but patience, respect and friendliness it was almost like catching up with a friend.

Again can't praise this gentleman enough, hands down the best sales person I've dealt with in my life.

26 de agosto de 2025
Avaliação não solicitada
logotipo da Sofology - Manchester

Resposta da Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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