Sofology - New Malden Avaliações 

1.801
O TrustScore é 5 de um total de 5

4,8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(1.801)

18.941 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Found what we wanted very quickly

Found what we wanted very quickly, both staff members were very good

20 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Very efficient staff

23 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Avaliado com 5 de um total de 5 estrelas

Excellent buying experience.

Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).

A large selection of sofas, fabrics and leathers and we are very happy with our purchase.

Looking forward to delivery.

21 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you for awarding us 5 stars Chris

Avaliado com 5 de um total de 5 estrelas

2 new sofas

Great customer care. Very easy and efficient purchase.

17 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you for sharing your experience David.

Avaliado com 5 de um total de 5 estrelas

Sammi was very friendly

Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.

17 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you for awarding us 5 stars Karen!

Avaliado com 5 de um total de 5 estrelas

great friendly service with good info…

great friendly service with good info given

18 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgeable staff

Helpful and knowledgeable staff.

Friendly and very understanding

18 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Greeted on entering the store

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden

18 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent friendly & knowledgeable staff

Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .

18 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Excellent customer service…

We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.

18 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Avaliado com 5 de um total de 5 estrelas

Our salesman junior was amazing from…

Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you

13 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Nice friendly sales people not pushy at…

Nice friendly sales people not pushy at all

15 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

We were immediately greeted by Nina and…

We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.

11 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Went in late on a Sunday to browse and…

Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.

11 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi Lee, thank you for sharing your experience :-)

Avaliado com 5 de um total de 5 estrelas

We had an amazing guy could Junior he…

We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍

13 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you so much for your recommendation Mr Godman!

Avaliado com 5 de um total de 5 estrelas

Great store, great experience. Happy customer

A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo

9 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

The staff were very attentive and helpful

The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.

5 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff, informative. Quick process. Good value for money.

3 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Nip was so helpful

1 de janeiro de 2026
logotipo da Sofology - New Malden

Resposta da Sofology - New Malden

Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.

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