Sofology - North Shields Avaliações 

3.281
•
O TrustScore é 5 de um total de 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. também em
  3. Acessórios para Móveis
  4. Loja de artigos domésticos
  5. Loja de Móveis
  6. Loja de móveis para sala de estar
  7. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(3.281)

13.841 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff and easy to deal…

Very helpful staff and easy to deal with.

3 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Libby who helped us was very friendly…

Libby who helped us was very friendly and knowledgeable and sorted everything out

4 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

10/10 customer service

Jo was absolutely brilliant with all the 101 questions I had and didn’t look at all fed up when I asked her about multiple sofas. She definitely took her time to explain everything I needed to know. Nice to see a store who still put customers time and listen.

6 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Avaliado com 5 de um total de 5 estrelas

Furniture shopping …

Very good salesperson didn’t pressure us and when we were ready she was ver helpful

6 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Sales assistant was very helpful abd…

Sales assistant was very helpful abd knowledgeable with regard to our purchase

6 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 4 de um total de 5 estrelas

Good staff

Good staff. Fair choice. Fair deal.
Satisfied!

31 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Mark was excellent

Mark was excellent, explained the different variations I could have the sofa in, explained all the sizes , fabrics etc. I made I slight mistake with the order, after contacting the store Mark rectified the order in no time. Nothing was a problem.

4 de abril de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Great engagement with store team

Great engagement with store team. Hopefully manufacture and delivery will be the same.

31 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.

25 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Thank you for sharing your experience Michael

Avaliado com 5 de um total de 5 estrelas

Good variety of sofas plus the lady who…

Good variety of sofas plus the lady who served us had a wide breadth of knowledge

26 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

First class service

First class service

26 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this! Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Great customer service…

Mark was excellent and gave us great advice on all the sofas we looked at. He was very knowledgeable and friendly and I was happy to buy a sofa from him.

23 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

Avaliado com 5 de um total de 5 estrelas

Suzie was absolutely fantastic for us

Suzie was absolutely fantastic for us. Before visiting, we’d tried several sofa shops without much luck including Sofology multiple times over the last 6 months. Our new build house has awkward dimensions, which was making it really tricky to find a sofa suitable for the space.

Suzie took the time to understand what we needed, and offered a new perspective on how to use the space. What had started to feel like a chore became genuinely enjoyable.

Suzie was super enthusiastic, thoughtful and positive - and very patient while we um’d and arh’d over the colour.

We never felt as though we were under pressure to buy or change our minds, she struck the perfect balance between giving us new options while never being pushy.

Suzie made the experience easy, and we’re really excited to receive our sofa.

22 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Avaliado com 5 de um total de 5 estrelas

Excellent service from Sofology N/Shields

Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left us to browse ourselves. We had some questions before we left the store, Steph was happy to help, giving us her business card incase we had any further questions.
Loved not being followed around the store, although I’m sure she was watching from a discrete distance.
We have ordered a fabulous sofa and chairs which will by with us in a few weeks.

20 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steph. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

I visited Sofology at the silverlink…

I visited Sofology at the silverlink north shields and was greeted by polite friendly staff in particular Linsie who went above and beyond to make sure I purchased the best possible sofa for me and my busy household, she was very knowledgable nothing was too much trouble and we had a very pleasant experience, we can’t wait for our new sofa to arrive.

22 de março de 2026
logotipo da Sofology - North Shields

Resposta da Sofology - North Shields

Thanks for this fabulous review. We appreciate you sharing it with others!

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