Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Ver mais
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Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
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Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Ver mais
A empresa respondeu
Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... Ver mais
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The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... Ver mais
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We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... Ver mais
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Reino Unido
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Resposta da Sofology - North Shields
Service very good and Mark was very pleasant and helpful 👍

Resposta da Sofology - North Shields
Libby who helped us was very friendly and knowledgeable and sorted everything out

Resposta da Sofology - North Shields
Jo was absolutely brilliant with all the 101 questions I had and didn’t look at all fed up when I asked her about multiple sofas. She definitely took her time to explain everything I needed to know. Nice to see a store who still put customers time and listen.

Resposta da Sofology - North Shields
Very good salesperson didn’t pressure us and when we were ready she was ver helpful

Resposta da Sofology - North Shields
Sales assistant was very helpful abd knowledgeable with regard to our purchase

Resposta da Sofology - North Shields

Resposta da Sofology - North Shields
Mark was excellent, explained the different variations I could have the sofa in, explained all the sizes , fabrics etc. I made I slight mistake with the order, after contacting the store Mark rectified the order in no time. Nothing was a problem.

Resposta da Sofology - North Shields
Great engagement with store team. Hopefully manufacture and delivery will be the same.

Resposta da Sofology - North Shields

Resposta da Sofology - North Shields
Very helpful, informative and agreeable. Didn't try to push me in any particular direction just helped in any way they could.

Resposta da Sofology - North Shields
Good variety of sofas plus the lady who served us had a wide breadth of knowledge

Resposta da Sofology - North Shields

Resposta da Sofology - North Shields
Mark was excellent and gave us great advice on all the sofas we looked at. He was very knowledgeable and friendly and I was happy to buy a sofa from him.

Resposta da Sofology - North Shields
Suzie was absolutely fantastic for us. Before visiting, we’d tried several sofa shops without much luck including Sofology multiple times over the last 6 months. Our new build house has awkward dimensions, which was making it really tricky to find a sofa suitable for the space.
Suzie took the time to understand what we needed, and offered a new perspective on how to use the space. What had started to feel like a chore became genuinely enjoyable.
Suzie was super enthusiastic, thoughtful and positive - and very patient while we um’d and arh’d over the colour.
We never felt as though we were under pressure to buy or change our minds, she struck the perfect balance between giving us new options while never being pushy.
Suzie made the experience easy, and we’re really excited to receive our sofa.

Resposta da Sofology - North Shields
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left us to browse ourselves. We had some questions before we left the store, Steph was happy to help, giving us her business card incase we had any further questions.
Loved not being followed around the store, although I’m sure she was watching from a discrete distance.
We have ordered a fabulous sofa and chairs which will by with us in a few weeks.

Resposta da Sofology - North Shields
I visited Sofology at the silverlink north shields and was greeted by polite friendly staff in particular Linsie who went above and beyond to make sure I purchased the best possible sofa for me and my busy household, she was very knowledgable nothing was too much trouble and we had a very pleasant experience, we can’t wait for our new sofa to arrive.

Resposta da Sofology - North Shields
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