Sofology - Nottingham Avaliações 3.175

O TrustScore é 5 de um total de 5

4,8

Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great salesman never pressured us which…

Great salesman never pressured us which got him the sale we like to be left alone and not put on the spot , really knowledgeable and answered all our questions professionally

13 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 1 de um total de 5 estrelas

Delivery times are not met

Delivery times are not met, customer service is useless, updates on delivery are not provided

17 de novembro de 2025
Avaliação não solicitada
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Avaliado com 5 de um total de 5 estrelas

Daniel great

15 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Hassle free experience

Good range of styles. No hard sell but staff happy to help when needed. Buying the sofa was easy and no hard sell on any extras as they do not work on commission. Would recommend.

13 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Great service

Visited today.. Chris spent a lot of time with us and was very patient. Thank you

16 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Chris was so helpful and honest…

Chris was so helpful and honest throughout the whole process, the team also went above and beyond to make sure we left happy with our purchase!

15 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Really helpful and clear.

Really helpful and clear.

15 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

That they left us until we had a look…

That they left us until we had a look round and then we went to the lady and she was so nice .

8 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas

Fantastic product and experience

Phil was incredible from start to finish. Very knowledgable, patient with us and answered every question and query we had.

9 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for your review. Another great review for Phil, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Phil was super helpful

Phil was super helpful, knowledgable, friendly and professional. Not pushy at all but very supportive. Really happy with our experience. Great job Phil and Sofology

11 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

chris the salesman was fantastic…

chris the salesman was fantastic helpful & a pleasure

10 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for your review. Another great review for Chris, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Evie was absolutely amazing

Evie was absolutely amazing!

She made everything so much easier for me, telling me all my options and choices. I would absolutely recommend Evie to anyone. She’s an a superstar! Asset to the Nottingham team! Give that gal a raise!

5 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Helpful sales staff and good value products and quick delivery

There was sale staff available when we needed help. Chris, directed us to the product we wanted, he was knowledgeable and helpful. The sale was straightforward and Chris talked us through the options for delivery, materials for quick delivery, Insurance, product care and accessing the sofology account.

9 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Very easy process of ordering my sofa…

Very easy process of ordering my sofa and chair. Can’t comment on the quality or delivery process yet as not arrived. Hoping it will be as positive as the purchasing of it however .

2 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Chair Purchase

The Assistant was very helpful and Knowledgeable and answered any queries we had.

4 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Chris was great and explained…

Chris was great and explained everything really well. Such a lovely guy and experience

2 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you for taking the time to leave a 5-star review!😊

Avaliado com 5 de um total de 5 estrelas

Highly recommend

The service was amazing. Staff was very helpful. The shop looks really tidy and cosy. We made our purchase there.

1 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

A Fantastic Experience!

We ordered our furniture today after a few visits, just to make totally sure before we placed the order. Danni spoke to us on our first visit, didn’t hassle us at all and was down to earth and friendly. Two weeks later, Danni was in today, recognised us immediately and gave us a warm welcome back. She took our order today, was so knowledgeable on just about everything, making sure we were happy throughout every step of our transaction. She was an absolute star! All we have to do now is to wait for our furniture to be made and delivered, approx 11 weeks. Danni gave us her number before we left and made it really clear that we could contact her anytime should we need to. Perfect!

4 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Matthew

Matthew , the sales assistant on the day, was knowledgable about the products and helped us through the process in a friendly but efficient way.

2 de novembro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Avaliado com 5 de um total de 5 estrelas

Highly recommend

The member if the team was lovely - not pushy - allowed us time and was available as we needed her. Everything was explained and the process was quick and simple.

29 de outubro de 2025
logotipo da Sofology - Nottingham

Resposta da Sofology - Nottingham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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