I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver mais
A empresa respondeu
Giltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Ver mais
A empresa respondeu
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Ver mais
A empresa respondeu
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Ver mais
A empresa respondeu
Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Sofology - Nottingham
Good service the staff was very helpful 👍

Resposta da Sofology - Nottingham
We were able to browse without being jumped on by a salesperson but they were quick to respond when we asked for their help. The salesperson was very helpful, guiding us through the available options that met our requirements, starting with the least expensive option.
We never felt hurried at any point and we're able to take our time until we settled on a sofa we were happy with.
We bought a sofa from here previously for another room and we were extremely happy with that so when it came time to replace our the sofa in our living room, this was our preferred store.

Resposta da Sofology - Nottingham
The salesperson was very friendly and knowledgeable on policies.

Resposta da Sofology - Nottingham
Daniel was extremely helpful, insightful and polite. He’s a credit to your team (as have all the other staff who have helped us over our numerous visits!). Impeccable and accommodating service throughout.

Resposta da Sofology - Nottingham
Georgeta was a great help in choosing our new sofa at a great price.

Resposta da Sofology - Nottingham
the salesman who sold us the settee was helpful and honest no hassle and a really nice lad even though we spent more than we expected would definitely recommend you

Resposta da Sofology - Nottingham
Good experience and not felt rushed at all

Resposta da Sofology - Nottingham
Staff at the store were super helpful and friendly not pushy. Knowledgeable and helped us reach our purchase decision.

Resposta da Sofology - Nottingham
The assistant that dealt with us was great. We ended up leaving with the product we wanted.

Resposta da Sofology - Nottingham
Great support and guidance from Matthew in helping pick our new sofa

Resposta da Sofology - Nottingham
Met by Jay - top chap, very knowledgeable and friendly. Perfect service from him!

Resposta da Sofology - Nottingham

Resposta da Sofology - Nottingham

Resposta da Sofology - Nottingham
Phil was fantastic to deal, super helpful and not in your face like most sales people. Highly recommend this place!!!

Resposta da Sofology - Nottingham
I didn't feel comfortable with placing on order for my purchase of a new sofa online, so l caught the bus & went into the store, after going there 2 days before,& I'm so glad l did 😀 This was a very expensive purchase, so l didn't want to get my order wrong. When I 1st went to Sofology with my daughter, l was greeted by the lovely Dani 😃
She explained the interest free finance availability to me.
I then revisited the store on the 5th of March, & I was greeted with by the lovely Lini 😃
Lini also told me about insurance options for the sofa, which l happily went for 😊
Everything was done in the store. I left feeling & excited about the prospect of having the luxury sofa 😃 Thank you Dani & Lini 🤗

Resposta da Sofology - Nottingham
Georgetta was very calm and explained everything through with us (we aren't the easiest of customers) she was very patient and we left with 2 new sofas. Thank you

Resposta da Sofology - Nottingham
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we was looking for and helped us find our forever sofa also gave us a discount due to the perks we got with the sofa what an absolute legend of a colleague massive credit to the team. Jay you are one of a kind ☺️

Resposta da Sofology - Nottingham
Would have put 5 stars however I would have liked the salesperson to have ordered my swatches instead of just giving me the website which I felt was a bit difficult to manage.
Also it would have been nice to order cushions to match the sofa but was told I couldn’t 🤷♀️ so this was a bit frustrating
Also it’s a bit premature leaving a review as I’ve not got my sofa yet. 15 weeks lead time

Resposta da Sofology - Nottingham
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.