The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver mais
A empresa respondeu
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... Ver mais
A empresa respondeu
Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... Ver mais
A empresa respondeu
We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... Ver mais
A empresa respondeu
The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido
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Resposta da Sofology - Orpington

Resposta da Sofology - Orpington
The lady that served us was new to the job, but she had a lovely manner and gave us great service.

Resposta da Sofology - Orpington
The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis

Resposta da Sofology - Orpington
I had a great experience visiting your store this evening because your staffs were amazing and they are very professional. I will always recommend sofology to my friends and family.

Resposta da Sofology - Orpington
Very friendly and polite. Covered everything we wanted to know and kept it simple. Left us to view sofas with out interfering.

Resposta da Sofology - Orpington
Knowledgeable and no waiting time for assistance

Resposta da Sofology - Orpington
Seb was a great assisant and help us choose what we needed

Resposta da Sofology - Orpington

Resposta da Sofology - Orpington
It was nice to be in a store without salespeople jumping on you straightaway. The young lady who served us was very informative, efficient and smiley. A smile goes a long way!

Resposta da Sofology - Orpington
We were greeted and made very welcome by Nicole at Sofology, Orpington. We had decided to purchase a
two and three seater sofa of a type already selected at a previous visit. Nicole provided further information after which she conducted the sale which was very professionally executed. Well done.

Resposta da Sofology - Orpington
Excellent customer service with genuinely helpful advice to help you make the right choice. The ordering process was straightforward and made us look forward to receiving our new sofa.
Overall, a great experience from start to finish.

Resposta da Sofology - Orpington
Dan was great. He talked us through the options and what would work for us. He was very knowledgeable and caring. Thank you Dan.

Resposta da Sofology - Orpington
Emily Shrubb assistant manager at Orpington was very helpful, she understood what we wanted and made our experience very enjoyable.

Resposta da Sofology - Orpington
Sofas were excellent quality and salesman Dan was extremely helpful.

Resposta da Sofology - Orpington
Emily was really helpful showing us different ideas and colours
Just what I needed as I had no idea what I was looking for

Resposta da Sofology - Orpington
Girl really nice explain really well no rush she was so calm just say thank you

Resposta da Sofology - Orpington
Your sofologist was very helpful and explained in detail both the product and the agreement to buy.

Resposta da Sofology - Orpington
Highly unsatisfied with the entire order to delivery to post delivery experience. Once the payment is made there is practically no one to talk to you for any kind of resolution. Processes are broken, lack of communication, non-existing customer service, defective products branded as new.

Resposta da Sofology - Orpington
Dan at the orpington store was very helpful and explained everything about the sofas we purchased very clearly on the day. overall a very good experience. thank you, Dan.

Resposta da Sofology - Orpington
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