Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Ver mais
A empresa respondeu
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB
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Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Ver mais
A empresa respondeu
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... Ver mais
A empresa respondeu
Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.
A empresa respondeu
Maggie was fantastic, and spent ages showing us all the sofas and arm chairs that met with the design we were looking for. She explained everything very clearly, from how each worked, how to clean t... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Reino Unido
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Nicole from the Orpington branch was fantastic. Really helpful, friendly and efficient

Resposta da Sofology - Orpington
Great customer services when visiting the store. A nice relaxed environment and no pressure when browsing their products.

Resposta da Sofology - Orpington
Great service didn’t rush you to make a decision and spent time to help me choose

Resposta da Sofology - Orpington
We were met as we entered the store by a young lady called Nicole she was very pleasant and helpful and answered any questions we had, l must say that we left the store feeling very happy with the service we had from this young lady. I was not told by anyone that there is a delivery charge of £129. Most disappointing.

Resposta da Sofology - Orpington
Great experience purchasing a sofa in store today. Nicole was very helpful, she was able to answer all our questions and assist us in making the best decision. Thank you

Resposta da Sofology - Orpington
We purchased 2 two seater sofas and footstool
Zacklyn was extremely helpful answered all our questions and was never too pushy.
We found her very knowledgeable and helpful for us.

Resposta da Sofology - Orpington
Zacklyn was fantastic, very helpful, friendly and polite.

Resposta da Sofology - Orpington
I was approached when I entered the store but left to browse as requested. Haley in sales was very helpful

Resposta da Sofology - Orpington

Resposta da Sofology - Orpington
Nicole was courteous and extremely helpful during our recent visit. She listened to our requirements and took the time to show us round sofas that met our requirements. Her great customer service made our purchase easy. Now just need to await the delivery.

Resposta da Sofology - Orpington

Resposta da Sofology - Orpington

Resposta da Sofology - Orpington
The assistant was very polite and helpful, and very patient.

Resposta da Sofology - Orpington
We were welcomed into the showroom and ask what we were looking for and then show many sofas
Zackera serves us and gave us lots of info about size colour materials extras
We ordered two sofas and are looking forward to them arriving

Resposta da Sofology - Orpington
After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is around 7 weeks (maybe sooner)
Lovely young lady went through the process patiently, her name was similar to Jacqueline (sorry didn’t ask her to spell)!!!!! She was 5* plus Thanks again for all your help.

Resposta da Sofology - Orpington
We entered the store for the first time. We weren’t pounced on, stalked around the store or harassed. Seb explained to us how everything worked when we approached him and he left us alone until we were ready to discuss further.
Seb was really helpful, professional and helped us immensely with our purchase

Resposta da Sofology - Orpington
Very friendly customer service. Knowledgeable and informative

Resposta da Sofology - Orpington
Thank you Hayley for helping us today order our sofa. Very helpful and made us feel very comfortable.

Resposta da Sofology - Orpington
Hailey helped me and my mum choose a lovely sofa and was clear with everything that was needed to know. She sold them with confidence to someone who finds it hard to choose! Thank you! Sofology has a good timeline for delivery as well!

Resposta da Sofology - Orpington
Our family had the pleasure of recent sofa purchase taken care by Nicole Lippi one of the customer advisor from Orpington, Bromley, Sofology - She was super attentive with great customer service skills and had plenty of suggestions in various sofa variation and advised on design and specifications as we visited the store twice. I'd recommend Nicole to any ongoing customers visiting the store. She's definitely one for the best advisors we've experienced and made our purchase seamless. After care was great too, Nicole followed up with queries related to invoicing and had even called to update on resolution. We will surely visit Sofology Orpington again for any furniture purchases.
Best, Ng Family

Resposta da Sofology - Orpington
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