I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Ver mais
A empresa respondeu
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Ver mais
A empresa respondeu
Shop in a great location very clean very good selection of sofas and staff very friendly. Also a special mention to Jodie who dealt with our purchase she went above and beyond
A empresa respondeu
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Ver mais
A empresa respondeu
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Reino Unido
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staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

Resposta da Sofology - Rugby
The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

Resposta da Sofology - Rugby
Great service, fully informed and helpful staff.
Thank you to Bart

Resposta da Sofology - Rugby
Great ppl in showroom couldn’t be more helpful

Resposta da Sofology - Rugby
We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.

Resposta da Sofology - Rugby
We went to the Rugby store. The staff were courteous, helpful and friendly. Nothing was any trouble and everything was explained clearly. We are especially grateful to Bart who walked us through every step of the process.

Resposta da Sofology - Rugby
Welcomed on entry to the store but not hassled by the staff, we were left to browse with help on hand if needed, once we had decided on our purchase the salesman was really good, not pushy. The purchase was easy.

Resposta da Sofology - Rugby
Very pleasant experience in store! Very helpful but not over bearing. Once we were agreed on our choices Frankie was very helpful got us through the purchasing of our sofas very smoothly. We had a very good experience and would highly recommend to anyone wanting to purchase a new sofa. Plenty of choices in store. We can’t wait for our new sofa to be delivered.

Resposta da Sofology - Rugby
Brilliant customer service, friendly demeanour, incredibly helpful and transparent

Resposta da Sofology - Rugby
Friendly staff and no pressure when choosing. Also very informative. Would definitely recommend

Resposta da Sofology - Rugby
Shop spaced out beautifully with a good selection of chairs and quality fabrics. No pressure from sales assistant but they were very knowledgeable about the products. My 90 year old mum was looked after well and left the shop singing sofology's praises. Thank you

Resposta da Sofology - Rugby
Lisa and Bart have been wonderful!!! We absolutely loved the experience of booking the sofa. Lisa is a gem. She has made sure we got what we liked. Bart has been lovely and understood our preferences and helped us. Thanks both!

Resposta da Sofology - Rugby
Really helpful, pleasant advice.
Explained everything in high detail. Big thank you to Justin, super service

Resposta da Sofology - Rugby
Relaxed no pressure environment- it makes for a much better shopping experience. Plenty of staff around if you need them but plenty of space to work your way around the show room, we didn’t have an intention of buying on the day but felt right.

Resposta da Sofology - Rugby
Helpful staff without being intrusive, well laid out store. Good selection of Sofas.
Disappointing to be charged delivery as an extra on a large cost item. Deducted a star for that.

Resposta da Sofology - Rugby
We bought recently our sofa from the Elliott's Field retail area and the product range were great and mostly sales team are lovely and very professional, thank you Fran :)

Resposta da Sofology - Rugby

Resposta da Sofology - Rugby
No pressure relaxind enviroment polite staff

Resposta da Sofology - Rugby
Lisa the sales rep was lovely gave us time and did not rush or push us, hospitality was great, had a coffee while we sat on our sofa we ordered. Can not fault the service we had in store. Thank you

Resposta da Sofology - Rugby
Fran was very helpful
Store layout had plenty of space to look at all the sofas on offer

Resposta da Sofology - Rugby
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