I think the young lady served me was called Lilly, sorry if that’s wrong, she was lovley & professional, straight to the point, she should have a pay rise. Havnt got my sofa yet but my experience in s... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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Veja o que dizem as avaliações
I recently visited and couldn’t be more impressed with the level of service I received. Garry, our sales rep, was absolutely fantastic, he took the time to really understand what the mrs was looking f... Ver mais
A empresa respondeu
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Ver mais
A empresa respondeu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Sofology Slough
We have been to Sofology several times as we wanted to make sure we made the right decision. Each time we have visited the Slough store the staff were excellent. They weren’t pushy and let us browse but were on hand the moment we needed them. Today we bought our furniture and Garry was extremely patient and helpful
10 de novembro de 2025
Resposta da Sofology - Slough
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Thankfully NO PUSHY SALES PERSON.
Professional, laid back, no hard sell, relaxed atmosphere and thankfully NO PUSHY SALES PERSON trying to make a hard sell.
9 de novembro de 2025
Resposta da Sofology - Slough
What an amazing review, thank you so much for taking the time to write this 😊
Great experience
Great experience. Efficient and friendly and accommodating.
Thank you
7 de novembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We could look around with out feeling pressured
We could look around and try the sofas without feeling pressured.
When Garry the sales assistant asked if we needed help, he was gently in his approach towards us.
3 de novembro de 2025
Resposta da Sofology - Slough
Thank you for sharing your experience at Sofology Slough. We're glad you felt comfortable exploring our sofas without pressure and that Garry's gentle approach made your visit enjoyable. Your feedback is valuable, and we appreciate your 5-star rating.
We look forward to welcoming you back. If you need further assistance, please reach out.
It was a great experience at the store
It was a great experience at the store. The Sales person was quite understanding not in rush, understand our concerns advising nicely.
3 de novembro de 2025
Resposta da Sofology - Slough
Thank you for taking the time to write this great review!
Garry was very helpful and patient!
3 de novembro de 2025
Resposta da Sofology - Slough
Thank you for sharing your positive experience at Sofology.
Mohan (Slough store) is amazing
Mohan (Slough store) is amazing. He stuck with me and helped me even when I was being stubborn and indecisive. He's a credit to the company.
28 de outubro de 2025
Resposta da Sofology - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofa not arrived within the twelve…
Sofa not arrived within the twelve weeks, tried to ring spoke to a very argumentative man who put the phone down on me. Hope you had recorded the phone call as he refused to give me his name!!!!
31 de outubro de 2025
Resposta da Sofology - Slough
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Great customer service
Mohan made the experience buying a new sofa easy , he let me browse the store, then came back , once I had chosen the sofa I wanted . Told me everything from care of my new sofa ,to price , etc , and to what to expect in the coming weeks to receiving the sofa overall a very easy experience at Sofology , ( I was initially heading to DFS , im very glad I didnt)
28 de outubro de 2025
Resposta da Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Dealt with promptly and a very friendly…
Dealt with promptly and a very friendly manner. No pressure to make a purchase or change our mind. Could not have been dealt with any better.
27 de outubro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly, we hope you found the perfect sofa! Have a great day 😊
Excellent service
25 de outubro de 2025
Resposta da Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Pleasant experience
Unlike other sofa stores you go into, we were left alone to browse rather than followed and spoken to every minute about their products. We were politely acknowledged and left to browse until we were ready to ask questions. We found a sofa we really liked and then the sales team were quick and efficient with processing our order which will be ready hopefully within 2 weeks. We needed a quick delivery due to moving house. We were in store less than an hour. Excellent
27 de outubro de 2025
Resposta da Sofology - Slough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Staff very helpful
Staff very helpful, polite and informative. Made our shopping experience very pleasant.
27 de outubro de 2025
Resposta da Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Great customer service by Garry
Had a wonderful experience with Garry, the sales manager, who was very polite and helpful with me making the right decision in choosing the right sofa. Very good customer service.
26 de outubro de 2025
Resposta da Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good experience and treatment.
26 de outubro de 2025
Resposta da Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
The whole team was really helpful
The whole team was really helpful. There was no pressure selling at all. Sunil and Simeon were very helpful.
25 de outubro de 2025
Resposta da Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
All done with ease in store
All done with ease in store. Just waiting on call for delivery date.. be intersting to see if the 14 day promise is kept (fingers crossed)
19 de outubro de 2025
Resposta da Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Resposta da Sofology - Slough
Thank you for sharing your feedback!
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