Great knowledge and information provided by Ayesha and Garry when helping me select and order my sofa. Went above and beyond to ensure it would be the right fit and colour.
A empresa respondeu
Localização
Trocar localizaçãoSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We found the style we were looking for. But the experience was made better by Garry at the Slough branch, who helped to configure the sofa to our needs, took us through the purchase process smoothly,... Ver mais
A empresa respondeu
I have made a purchase in the Slough Sofology before and I was very happy with the service received by the lovely Sunil. The quality of the Sofas and the after care given are fantastic. I will always... Ver mais
A empresa respondeu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Reino Unido
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Buying experience
We were un decided on the colour of the sofa. We asked if we could take 2 samples home, although not policy, the local store manager let us.
This allowed us to make our decision and we purchased a sofa the following day.
6 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for taking the time to write this great review :-)
Resposta da Sofology - Slough
Thank you for awarding us 5 stars :-)
Great staff and really helpful
Great staff and really helpful. Good quality Sofas and amazing showroom. Herlin was super helpful and really nice to talk to. One of the best customer service experiences I’ve had
3 de janeiro de 2026
Resposta da Sofology - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Extremely helpful and knowledgeable
Sunil was extremely helpful and knowledgeable and made the order process easy
3 de janeiro de 2026
Resposta da Sofology - Slough
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
Beautiful sofa also the sales woman was…
Beautiful sofa also the sales woman was so wonderful, Easy
2 de janeiro de 2026
Resposta da Sofology - Slough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Resposta da Sofology - Slough
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Excellent service received
30 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Great Customer Service
We recently purchased sofas after not having done so for over 15 years, and the experience was exceptional thanks to Sunil. From the start, he guided us with genuine expertise and patience, never rushing us and giving us all the time we needed to make the right decision. He made sure we carefully considered every aspect of our requirements, from comfort and style to practicality. This was by far the best sofa-buying experience we’ve had, and Sunil is without question the best salesperson in the branch. Highly recommended.
26 de dezembro de 2025
Resposta da Sofology - Slough
Thank you for sharing your experience :-)
Herlin was effectively and truthfully…
Herlin was effectively and truthfully dealing with the sales.
We hope we get the good quality big sofa with specified features.
Let’s see.
27 de dezembro de 2025
Resposta da Sofology - Slough
Thank you so much for your 5-star review!
Really friendly and helpful
Really friendly and helpful. Didn't rush us and let us be sure we had made the right choice.
27 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service
Excellent customer service.
I have bought all of my furniture from here previously.
11 de dezembro de 2025
Resposta da Sofology - Slough
Good afternoon Tracey, thank you for taking the time to leave a 5-star review!😊
Good Quality and value for money
Have a good range of products,friendly staff and felt good value for money
6 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Vishal in sales was very knowledgeable…
Vishal in sales was very knowledgeable and helpful, great service and price got the order
7 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Popped in Saturday 7/12 for a look
Popped in Saturday 7/12 for a look, saw what we wanted and asked all the relevant questions. Left the store to think about it and measure up at home. Next day returned and bought what we wanted, sales girl was saying it's the quickest sale process she had ever done. Would like to thank Barry, Slough branch for his help on Sat.
7 de dezembro de 2025
Resposta da Sofology - Slough
Thanks for sharing your experience! We're glad you found what you wanted and that everything went smoothly. We’ll make sure Barry at the Slough branch gets your thanks, he’ll really appreciate it. Enjoy your new purchase!
Easy and enjoyable
We enjoyed looking around the store. Lily our sales advisor was very friendly, helpful and informative and with her help we found purchasing our new sofas very easy.
7 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Wonderful service by Sunil
Wonderful service by Sunil. Nice and easy delivery. Recommend to my friend and family ✨✨✨✨✨
23 de outubro de 2025
Resposta da Sofology - Slough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Garry was fantastic and a credit to…
Garry was fantastic and a credit to your organisation
2 de dezembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Good customer service from Sunil
27 de novembro de 2025
Resposta da Sofology - Slough
Hi there, thank you for your review. Another great review for Sunil, we will make sure to pass this on! Have a nice day.
I was informed by email on 20th…
I was informed by email on 20th November that delivery of my sofa would be on the 26th November. I duly took the day off work to accept delivery only to be told by email at 0825hrs on the 26th November that delivery will now be on the 2nd December!! Totally unacceptable especially as I was informed at the time of purchase on 8th October, that delivery would be 6 weeks and possibly 5 if all went well.
This will be my very last purchase from Sofology.
With Serious Dissatisfaction
Alex
26 de novembro de 2025
Avaliação não solicitada
Resposta da Sofology - Slough
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.