Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Ver mais
A empresa respondeu
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... Ver mais
A empresa respondeu
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Reino Unido
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very informative
Very informative, Sean was very knowledgeable and helpful with our queries answering all our concerns.
Can't wait for our new sofa and chair to be delivered.
20 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The only down side is not being able to…
The only down side is not being able to pay any cash in store
19 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review!😊
Peter was excellent helpful not at all…
Peter was excellent helpful not at all pushy !
13 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you for sharing :-)
Resposta da Sofology - Speke Liverpool
Thank you for awarding us 5 stars Gemma!
Staff were amazing and welcoming
Staff were amazing and welcoming. Helped and answered any questions we had.
13 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you for your wonderful review! We're delighted that our staff made you feel welcome and assisted with your questions. Excellent customer service is our priority, and we're glad we met your expectations. If you need anything in the future, please reach out. We look forward to seeing you again at Sofology!
Helpful, patient & understanding
Peter in the Speke branch was really helpful and super patient with us being such an indecisive couple.
12 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick and easy to order
Stephen was very helpful and friendly. Answered all of our questions and was very thorough with everything. Thank you so much!
12 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff name of the person…
Helpful staff name of the person helping was Stephen from the Speke branch
10 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Resposta da Sofology - Speke Liverpool
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stephen Wood was very patient and kind…
Stephen Wood was very patient and kind to me as I really struggled with choosing the colours of my couches. He talked me through the sales/ payment/ delivery process really clearly.
6 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent experience
We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took the time to really understand what we needed, guided us through all the options, and made sure every detail was covered.
Her professionalism and patience made the whole process easy and stress-free, and she went above and beyond to make sure we were happy with our choices.
5 de outubro de 2025
Resposta da Sofology - Speke Liverpool
What an amazing review, thank you so much for taking the time to write this 😊
Resposta da Sofology - Speke Liverpool
Thank you for sharing your experience!
Resposta da Sofology - Speke Liverpool
Thank you for choosing Sofology :-)
Anita was so helpful
Anita was so helpful - we’ve been in several times over the past few months and she’s known just when to step in and when to leave us to leave us- thank you!
7 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Thank you for taking the time to share your experience :-)
Friendly helpful and sorted us with a…
Friendly helpful and sorted us with a fabulous suite (Shaun) quality 👌🏼
6 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great
We went into the Liverpool speke store and were greeted by Ste, he was very friendly and polite, not pushy. Showed us the different types of sofas we stated we were looking for and gave us the prices. Very helpful!
1 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Help in the shop from Anita .
Help in the shop from Anita .
very helpful , and know products .
4 de outubro de 2025
Resposta da Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.