I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... Ver mais
A empresa respondeu
Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB
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I have not received the sofas yet, but for overall experience of choosing the sofas I can’t fault the service I had. Making choices like this can be overwhelming for me, but James Okey at the Hanley s... Ver mais
A empresa respondeu
I have never seen soo many Large Sofas in one area. Yes we had taken our measurements so realised the two two seater Sofas would be a correct fit for our space. Ash our Assistant didn’t pressurise us... Ver mais
A empresa respondeu
Wasn't hijacked by sales staff the moment I walked through the door. Was left alone to browse and approached sales staff when I was ready and wanted help. Good range of sofas, different styles, materi... Ver mais
A empresa respondeu
Very rarely do I leave a buying experience with a sense of having had a genuine human interaction. This was a pleasant exception to that rule. No pushy sales technique or oversell just a person who... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, Reino Unido
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Very well mannered and professional we are so pleased that we went to the showroom today

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
Brilliant friendly, insightful and knowledgeable service from James at the store on the octagon retail park

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
Great service, no pushy sales people. Explained everything and even made me a coffee.

Resposta da Sofology - Stoke-on-Trent
Easy to shop. Well made sprung base modern shape easy to choose fabric lots of choice of colours.
Payment steps easy to apply.

Resposta da Sofology - Stoke-on-Trent
Great experience again! Very easy to find salesperson and very helpful. Bought within minutes! Very stress free thank you sofology again!!

Resposta da Sofology - Stoke-on-Trent
Vicky the sales assistant was exceptional very friendly and knowledgable with regards to the product , after care and after sales service , we were made to feel very welcome all in all a 5 star service was provided , very satisfied with the end result .

Resposta da Sofology - Stoke-on-Trent
Sam was really helpful going through all of the options and making the order process straightforward from beginning to end.

Resposta da Sofology - Stoke-on-Trent
Service we received was very good everything was explained throughly.Sam are sales assistant was very helpful and friendly and nothing was to much trouble

Resposta da Sofology - Stoke-on-Trent
Had a great experience today visiting the store in Hanley was greeted by the amazing vicky who made it so easy as first time buyers to find the right sofa for a home,a lovely kind hearted sole who explained everything thoroughly.A great asset to the company thank you so much vicky hope to see you again soon

Resposta da Sofology - Stoke-on-Trent
The staff greeted us on our arrival and they informed us that if we had any questions then don’t hesitate to speak to a member of staff. We were left to walk freely around the store with no pressure sales team hovering around. When questions were raised by us the staff we very knowledgeable and were professional throughout.
The staff member who looked after us was named Samantha Cunningham-Oakes. We attended the store on three occasions and Samantha at no stage put us under any pressure.
I would highly recommend the quality of sofas and professionalism of the staff at Sofology in Stoke.
We did purchase a sofa and chair and again Samantha explained everything to us in a simple way that we understood with no jargon.
Thank you

Resposta da Sofology - Stoke-on-Trent
We received excellent service from Suzanne who went through all options of our purchase and answered any questions we had. She made us feel very comfortable and would recommend to friends and family.

Resposta da Sofology - Stoke-on-Trent
Ordered our new sofas today in store, spoke to James who was very knowledgeable and explained everything about the sofas we chose and told us about cleaning care kits and sofa shield cover also gave us a swatch to take home. Was offered a hot drink, manager also helpful.

Resposta da Sofology - Stoke-on-Trent
Really friendly and helpful staff without being pushy. Very knowledgeable about their sofa lines.

Resposta da Sofology - Stoke-on-Trent
Sam was brilliant not pushy told us about the product said go away and check sizes returned next day to order

Resposta da Sofology - Stoke-on-Trent
The sales representative took her time to take us around the show room, explaining the types, measurement and materials of the chair. These helped us in making an informed decision

Resposta da Sofology - Stoke-on-Trent
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