Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... Ver mais
A empresa respondeu
Octagon Retail Park, ST1 5RR Stoke-on-Trent, GB
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Very helpful in the shop but don’t expect to get your sofa delivered on your given delivery date.Very inconvenient when you arrange for your old sofa to be collected the day before and then they say i... Ver mais
A empresa respondeu
My husband and I visited the stoke on trent store two consecutive days on Saturday speaking with Carolyn and Sunday speaking with Frayah and Ash who were all brilliant. Nothing was too much tro... Ver mais
A empresa respondeu
Visited sofology festival park was greeted by a lady named Sam. After looking around we went to every sofa shop thats on the retail park. And I honestly can say nothing compared to sofology. We came h... Ver mais
A empresa respondeu
Sales person in store was very helpful, not at all pushy. Explained everything really well. Great range of sofas well priced. Delivery timed for just before Christmas.
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Octagon Retail Park, ST1 5RR, Stoke-on-Trent, Reino Unido
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Layout was really good.
The salesperson, Josh, was lovely! Really helpful, knowledgeable and not pushy - he made the buying process quick and stress free!

Resposta da Sofology - Stoke-on-Trent
The best quality sofas we could find plus Vicky at Stoke was amazing in fact all the staff were very helpful and pleasant. We visited 3 times in all they were not pushy at all & Vicky got right on our wavelength with what we needed and offered great advice. Looking forward to the delivery in a few weeks thanks Sofology.

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
Vicky was what made our experience so great! She was so helpful throughout, so so easy to talk to but at the same time applied no pressure and just let us think it all out before going ahead. Not like some where you get hounded to the point it puts you off. Would 100% want Vicky again if we ever needed other items!

Resposta da Sofology - Stoke-on-Trent
Don't always leave reviews, but wanted to share the experience received from Samantha from Stoke store. Sam assisted us on the first visit when looking for chair and was really helpful. Second visit purchased said chair. She gave us some useful tips on looking after chair, wasn't pushy let us make our decision and we sort Sam out to seal the deal.

Resposta da Sofology - Stoke-on-Trent

Resposta da Sofology - Stoke-on-Trent
We’ve had a fantastic experience today at sofology. Sam was brilliant and really looked after us. Gave us space and time to look around but then was right on hand as soon as we needed guidance and information about the choices avalable. 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Resposta da Sofology - Stoke-on-Trent
No Hassall from staff and John very helpful

Resposta da Sofology - Stoke-on-Trent
Visited Sofology, festival park stoke on Trent today.
Ordered my beautiful sofa with Sam, everything was explained so well with no sales pressure at all.
I felt so comfortable, Sams customer service is amazing.
Sam is both professional and friendly and I am so excited to receive my sofa 😊

Resposta da Sofology - Stoke-on-Trent
Very informative and helpful, thank you Vicky at the Hanley SOT branch. Always choose Sofology, the best furniture around!

Resposta da Sofology - Stoke-on-Trent
Excellent service and advice , very attentive thanks

Resposta da Sofology - Stoke-on-Trent
The experience was first class. Sandra was very helpful and patient. She did not try to rush me into making a decision. If only staff in other areas of retail were the same

Resposta da Sofology - Stoke-on-Trent
Excellent informative,constructive and at times humorous assistance from Leon at the Stoke-On-Trent store.From start to finish,the advice was superb and would certainly recommend to others especially regarding the non pushy approach! Amanda and Ged. ToonToon

Resposta da Sofology - Stoke-on-Trent
Lovely, friendly and very helpful staff, offering good advice without being pushy.

Resposta da Sofology - Stoke-on-Trent
Sam was very helpful. She listened to our requirements and gave helpful advice.

Resposta da Sofology - Stoke-on-Trent
Had the pleasure of meeting James today whilst browsing the store for a new sofa. Lovely gentleman, made both my husband and I feel at ease. Thank you

Resposta da Sofology - Stoke-on-Trent
Vicky is a really good sales assistant . She is very thorough and friendly at the same time 😊😊

Resposta da Sofology - Stoke-on-Trent
This store has some proper legends working there.
Shoutout to Paulina (who left shortly after my visit, good on ya pursuing what you want) she was so nice, sat and had a right laugh with me as we talked through all my options and prices.
She helped me pick the sofa i wanted and only reason i didnt buy when she was there was i needed to double and tripple check measurements.
Second shoutout James(please tell me thats right) another legend, walked through everything, made a really good brew and got things all ordered and sorted for me.
Highly recommend this store, staff are just so chill and not pushy. Hapoy to help when needed. Shame its not a shoo you visit everyday. 😂

Resposta da Sofology - Stoke-on-Trent
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