I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... Ver mais
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Localização
Trocar localizaçãoC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Veja o que dizem as avaliações
Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... Ver mais
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Staff member Elaine was very helpful, dropped a star due to having to pay £129 for delivery which I think is ridiculous
A empresa respondeu
The sales assistant was very helpful and informative. He gave us all the options available for the corner sofa we wanted to fit in our livingroom.
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Reino Unido
4,9
Excelente
4 mil avaliações
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Fantastic service as soon as we entered…
Fantastic service as soon as we entered the store. Stuart was excellent, directed us to the sofa we wanted, and let us look on our own, no pressure.
Stuart came back, gave us details about the sofa, we left happy and bought 2 leather sofas.
Great Customer Service
2 de março de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for taking the time to share your experience Steve, we really apprechiate it.
I don’t like the fact you do not take…
I don’t like the fact you do not take cash
24 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for your feedback. 😊 We understand that not being able to pay by cash can be inconvenient. For security and efficiency, Sofology processes payments via card or finance options, which also helps us ensure a smooth and safe transaction for all customers.
We appreciate your understanding and are happy to assist with any questions about alternative payment methods.
Ethan gave us all information we…
Ethan gave us all information we required in a nice casual relaxed manner .He was not pushy in any way -we had been to store 10days previously and came back after checking out similar sofas in other stores -We enjoyed it the experience at Sofology
1 de março de 2026
Resposta da Sofology - Straiton Edinburgh
We are pleased that you enjoyed your visit Billy!
Colin helped us find the perfect…
Colin helped us find the perfect couch,quick easy and professional.
1 de março de 2026
Resposta da Sofology - Straiton Edinburgh
Thanks Mr Ezzi ☺️
helpful and friendly
Both Colin and Jonathon were really friendly and helpful in choosing and ordering our sofa on 2 separate occasions. Our second sofa from sofology and impressed with the customer service again.
28 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very easy, very nice experience!
Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!
25 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Well presented
Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.
27 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service
Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.
27 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful
Very helpful, knowledgeable staff, Colin helped us pick the right sofa
26 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good salesman who explained everything…
Good salesman who explained everything and was not pushy in anyway.
23 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for sharing Les!
Fantastic experience at the Edinburgh…
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Nikki :-)
Returning customers
Returning customers. Welcomed recognised remembered and respectfully given excellent service.
24 de fevereiro de 2026
Excellent service from Sofologist Jonathon The sofologist introduced himself as we…
The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .
19 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service given today.
Excellent service given today.. Staff were very friendly and informative.. Highly recommended
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Just ordered a paramount sofa
Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The salesman was very pleasant through…
The salesman was very pleasant through the whole sales journey.
22 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The salesperson made out experience so…
The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
No pressure to buy
No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!
18 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great Service and Patience
Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.
Great Service Great Sofas
Great service and very helpful sales person Aida was a star.
Lovely sofas and good quality.
21 de fevereiro de 2026
Resposta da Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
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