Sofology - Swindon Avaliações 2.113

O TrustScore é 5 de um total de 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de sofás
  2. Acessórios para Móveis
  3. Loja de Móveis
  4. Loja de artigos domésticos
  5. Loja de móveis para sala de estar
  6. Tapeçaria

Escrito pela empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informações de contato

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The staff were extremely helpful and…

The staff were extremely helpful and gave advice, not at all pushy though

18 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 4 de um total de 5 estrelas

Seeing product was ok and everything…

Seeing product was ok and everything explained. However, for some unknown reason the links would not come through for me to order at first. One site would not let me login, tried accessing again and different screen appeared which allowed me through.

21 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you for awarding us 5 stars Roger :-)

Avaliado com 5 de um total de 5 estrelas

No need to look any further

We went on a preliminary visit to Sofology, to start looking for a suite we need in a few months. We met sales person Shanelle, who was very knowledgeable, helpful and friendly. We felt that, with her help and the range of sofas available, we didn't need to look any further and purchased our furniture today!

19 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shanelle. Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very helpful & knowledgeable staff

Very helpful & knowledgeable staff. New when to help & when to leave us to browse, all in all a good experience.

17 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Avaliado com 5 de um total de 5 estrelas

Thanks Kaitlyn you did a brilliant job …

Thanks Kaitlyn you did a brilliant job you have my vote for store manager. I would ask for you if I buy again

17 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Avaliado com 5 de um total de 5 estrelas

Sales team were helpful

Sales team were helpful, polite, smiling, not pushy and offered a hot drink

11 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thank you so much for your 5-star review!

Avaliado com 5 de um total de 5 estrelas

Kai was so approachable and friendly…

Kai was so approachable and friendly and made us at ease. He was a pleasure to do business with and he's such a nice person. Made our experience feel very special. Thank you!

11 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you for your review. Another great review for Kai, we will make sure to pass this on! Have a nice day.

Avaliado com 5 de um total de 5 estrelas

Enjoyed shopping at Sofology lots of…

Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

10 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service and very knowledgeable about the product

10 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!

Avaliado com 5 de um total de 5 estrelas

Choosing a small 2 seater sofa was made…

Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

9 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

7 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Lovely customer service

Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

2 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Friendly Staff

Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

3 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 4 de um total de 5 estrelas

My experience in your shop was very pleasing.

My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

3 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Knowledgable on product and services…

Knowledgable on product and services and very friendly .
Good service all round .

3 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Avaliado com 5 de um total de 5 estrelas

Highly Recommend-sofa purchased

Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

3 de janeiro de 2026
logotipo da Sofology - Swindon

Resposta da Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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