My partner and I visited the Swindon branch today and had a brilliant experience, largely down to Nick. He made the whole process easy and enjoyable, incredibly knowledgeable, great to talk to, and ju... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Ver mais
A empresa respondeu
Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to c... Ver mais
A empresa respondeu
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to meas... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- Acessórios para Móveis
- Loja de Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Reino Unido
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Recently visited the Swindon store and…
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.
2 de novembro de 2025
Avaliação não solicitada
Resposta da Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Helpful staff
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.
3 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Swindon store visit Sunday 2nd November
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Super Sofology
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
Very helpful staff , easy store to shop with, even had a nice coffee
2 de novembro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and informed staff
Very helpful and informed staff. No pressure selling.
31 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had an amazing sales person in Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..
29 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Nick was very professional and the…
Nick was very professional and the whole experience was excellent
25 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Lounge Chairs
Quick service and pleasant girl served us, Asked if there were any deals that could be had but were told no to quite a few of our questions, but not the servers fault.
27 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff i dealt with was very welcoming…
Staff i dealt with was very welcoming and knowledgeable, answered all my questions
14 de novembro de 2024
Resposta da Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent in store customer service
Can highly recommend Sofology Swindon. Excellent customer service from the whole team. They seem genuinely keen to help you but most importantly give you the time and space to browse, being readily available for questions when you need them. Helpful, friendly and professional so thank you to Kaitlin and the team for a great service.
22 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
She took the trouble to explain everything top marks for her
She took the trouble
22 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Marta was amazing
Marta was amazing. Very informative, matter of fact and not pushy
18 de outubro de 2025
Resposta da Sofology - Swindon
Thank you so much for taking the time to leave us such a wonderful review!
Helpful and friendly staff
Staff in the Swindon store were all super helpful, both times we visited the store. The radleigh sofa we chose was not available to view in-store, but we were able to view an alternative sofa which was similar. All our questions were answered and the purchasing was straightforward. Special thanks to our salesperson Marta, so friendly and helpful.
21 de outubro de 2025
Resposta da Sofology - Swindon
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
A very helpful and patient salesperson.
A very helpful and patient salesperson.
19 de outubro de 2025
Resposta da Sofology - Swindon
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
No pressure loads of great information
No pressure loads of great information. Process nice and easy.
Salesman Nick really nice chap.
19 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service .
12 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantastic services
Fantastic services, nick was great in the Swindon branch. Very friendly and very helpful. Lots of coffee 😜
16 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent shopping experience
Excellent shopping experience. Store was very clean and tidy. Staff were very friendly and helpful, and also very knowledgeable about all the products within their store.
8 de outubro de 2025
Resposta da Sofology - Swindon
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.