The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver mais
A empresa respondeu
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Ver mais
A empresa respondeu
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Ver mais
A empresa respondeu
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Ver mais
A empresa respondeu
From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Ver mais
A empresa respondeu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
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No sales pressure, perfect relaxed atmosphere. The way things should be! Helpful but not pushy in anyway

Resposta da Sofology - Thurrock
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately available to answer any questions. Ameel proceeded with the sale with great professionalism ensuring I felt i was the one that mattered not the sale. I will definitely recommend your company in fact my son whom was with me has said he will go back to that particular star next year when he plans to replace his sofa

Resposta da Sofology - Thurrock
Absolutely amazing experience at the Sofology Lakeside store! From the moment we walked in, the service was outstanding. A massive thank you to Rob, who looked after us from start to finish and made the whole process easy, stress-free, and enjoyable.
The store itself was spotless, clean, well organised, and very straightforward to walk around and browse. Everything was laid out really nicely which made the experience even better and more comfortable.
Rob was incredibly professional, friendly, patient, and knowledgeable. He took the time to help us find the perfect sofa without any pressure at all, answered every question we had, and gave honest advice that really helped us make the right choice. His customer service was honestly 10/10 and you can tell he genuinely cares about making customers happy.
The whole team at Lakeside were welcoming and professional, and buying a sofa felt simple and smooth from beginning to end. We left feeling confident and excited about our purchase.
Big respect to Rob and the Sofology Lakeside team for such excellent support and service. This is exactly how customer service should be. I would highly recommend Sofology Lakeside to anyone looking for quality furniture and outstanding staff.
Thank you again Rob — absolute top man!

Resposta da Sofology - Thurrock
Great experience at Sofology when buying our new sofas. Everything explained & easy to follow instructions with hand holding

Resposta da Sofology - Thurrock
I’m very happy and satisfied with the service provided by Saad. He was extremely helpful and guided me through everything I asked related to my product. He’s very knowledgeable and kind. I really appreciate his help and advice.

Resposta da Sofology - Thurrock
Very polite service lots of good information and very helpful. Rob who was looking after us we found very good 10/10.

Resposta da Sofology - Thurrock
No pressure from the sales person, but very helpful when asked

Resposta da Sofology - Thurrock
Brilliant unpressured assistance in the showroom, very easy booking procedure and great service by the delivery team, and the sofas are exceptional. Highly reccomend.

Resposta da Sofology - Thurrock
Our customer service advisor was brillient. Love coming into the store and seeing and feeling the sofa in person. Getting one to one customer service is great.

Resposta da Sofology - Thurrock

Resposta da Sofology - Thurrock
Staff were very friendly and knowledgeable. The buying process was very efficient.

Resposta da Sofology - Thurrock

Resposta da Sofology - Thurrock
Lovely salesman man was advised about e everything

Resposta da Sofology - Thurrock
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .

Resposta da Sofology - Thurrock
The whole experience was very easy and straightforward. The staff were very helpful and friendly. Would definitely recommend Sofology

Resposta da Sofology - Thurrock

Resposta da Sofology - Thurrock

Resposta da Sofology - Thurrock
The sofas were of perfect quality and amazing price and the staff were so helpful and lovely

Resposta da Sofology - Thurrock
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