Amz made us feel at ease. There was no pressure to buy or aggressive sales tactics, which most people hate. He just provided information, was very helpful and made us feel comfortable. We only popped... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Stephen was very good at his job as a salesman for sofology, polite, helpful, answered any question we asked, made a lovely cup of tea. We are now waiting for our furniture to arrive.
A empresa respondeu
I ordered on the phone after visiting in store. Ameet was a great help and walked me through the whole process, stayed on the phone the whole time and was extremely friendly and helpful! Excellent cus... Ver mais
Rob, our Customer Service Assistant was great, helpful and very informative. Sofology is a great store, clean, tidy and very well presented. All the sofa's are lovely, colours choices are amazing... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de sofás
- também em
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de Móveis
- Loja de móveis para sala de estar
- Tapeçaria
Escrito pela empresa
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informações de contato
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Reino Unido
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No pressure from the sales person
No pressure from the sales person, but very helpful when asked
22 de abril de 2026
Resposta da Sofology - Thurrock
Thank you Ian
Great service
Brilliant unpressured assistance in the showroom, very easy booking procedure and great service by the delivery team, and the sofas are exceptional. Highly reccomend.
4 de março de 2026
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Our customer service advisor was…great
Our customer service advisor was brillient. Love coming into the store and seeing and feeling the sofa in person. Getting one to one customer service is great.
3 de maio de 2026
Resposta da Sofology - Thurrock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Staff were very friendly and…
Staff were very friendly and knowledgeable. The buying process was very efficient.
2 de maio de 2026
Resposta da Sofology - Thurrock
Thank you for awarding us 5 stars Keith!
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Resposta da Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely salesman man was advised about e…
Lovely salesman man was advised about e everything
6 de abril de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology will do their best to serve you
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .
24 de abril de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The whole experience was very easy and…
The whole experience was very easy and straightforward. The staff were very helpful and friendly. Would definitely recommend Sofology
23 de abril de 2026
Resposta da Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Resposta da Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Resposta da Sofology - Thurrock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Resposta da Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
The sofas were of perfect quality and…
The sofas were of perfect quality and amazing price and the staff were so helpful and lovely
15 de abril de 2026
Resposta da Sofology - Thurrock
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent service
Excellent service, explained and answered all our questions very well. Would highly recommend. Theresa served us with a smile all throughout. Thanks
18 de abril de 2026
Resposta da Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great service from store
18 de abril de 2026
Resposta da Sofology - Thurrock
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Resposta da Sofology - Thurrock
Hi there, thanks for your 4-star review, we really appreciate the feedback!
Great experience
Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it from fabric to leather. Manager at store was very helpful I forget name apologies. He made the process so smooth.
13 de abril de 2026
Resposta da Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
the salesman took his time with us to…
the salesman took his time with us to explain all the different options while looking for what we really wanted rather than just looking for a sale. very happy with the service in store and would recommend anyone looking for a new sofa to visit Sofology :-)
10 de abril de 2026
Resposta da Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
The staff were so friendly
The staff were so friendly, they answered and showed us different pictures of how we could have our sofa. All the time was taken to make us feel assured we picked the right sofa. Also there was no pressure to buy it there are then like other places.
10 de abril de 2026
Resposta da Sofology - Thurrock
Thank you for this great review Rudy!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.