The Hearing Care PartnershipAvaliações 

1.873
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

DORCHESTER SHOP I would like to say what a friendly professional team that you have working with in the Dorchester Site. Josh and Justine came to the independent living Development that I manager... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Qais. I’m 29 and had been concerned about my hearing for a while but had put off getting it checked. Booking with THCP was easy. The test itself was very thorough, and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

James Burt. After a painful NHS experience regarding my hearing issues, I was advised to use Lunar Optical in Bristol. This is where I met James Burt. I cannot express how happy I am that i was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Namra Osman dealt with me on the day and she was very professional and swift. Identified the issue straight away and administered the treatment which was a huge relief. I cant thank her enough. Will b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Aparelhos Auditivos
  2. Audiologista

Escrito pela empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.873)

183 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

DORCHESTER SHOP Josh and Justine are amazing

DORCHESTER SHOP
I would like to say what a friendly professional team that you have working with in the Dorchester Site.
Josh and Justine came to the independent living Development that I manager. they offered such a friendly and informative talk and then they offered from hearing health checks. Some of the residents all ready use the services that the Hearing Care Partnership, offer and they have all found them very professional service. - Thank You both

19 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Celeste

Celeste, my audiologist , took so much trouble to fit me up with the most appropriate hearing aids. Extremely friendly and patient. I can totally recommend her.

27 de maio de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear that Celeste provided such fantastic service fitting you with the perfect hearing aids. It's great to know she was friendly and patient throughout the process. Thanks for recommending her! We hope you're enjoying your new hearing aids.

Avaliado com 5 de um total de 5 estrelas

Excellent Service in Hereford

The service provided by the Hearing Care Partnership at BBR Opticians in Hereford is excellent.

I was provided with a comprehensive assessment of my hearing, with clear explanations of the extent of my hearing loss with options for managing it. This included flexible options for financing the required hearing aids which, when compared with those used by friends, are of excellent quality visually, comfort and in sound quality.

Most importantly, I was not prepared for receiving a diagnosis of hearing loss and found this assessment upsetting. My distress at this outcome was responded to with great kindness and understanding by Tom, the audiologist, and he has been available to provide ongoing support as I have come to terms with this new phase of my life.

Highly recommended.

24 de junho de 2026
Avaliação não solicitada
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Resposta da The Hearing Care Partnership

We're thrilled to hear about the excellent service you received from Tom at The Hearing Care Partnership in Hereford. It's wonderful to know that he provided you with such valuable support and care during this new phase in your life. If you need any further assistance, please don't hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

Professional and Human

Hana was just great. Professional, clear with a very calm and approachable way.

Thank you and to he continued

29 de junho de 2026
Avaliação não solicitada
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Resposta da The Hearing Care Partnership

We're thrilled to hear that Hana provided such a positive experience for you! We pride ourselves on our professional and approachable service. Thanks for taking the time to share your feedback, and we look forward to continuing to provide excellent care for you.

Avaliado com 5 de um total de 5 estrelas

5 star service.

I booked a hearing screening test after noticing fullness and muffled hearing in one ear. The test was extremely thorough Jacqueline explained the testing at all the different stages, she put me at ease, and the results were reassuring. I highly recommend anyone considering this service to do so. A great experience, Thank you Jacqueline.

24 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience during your hearing screening test with Jacqueline. It's fantastic to know that she explained everything thoroughly and made you feel at ease throughout the process. Our team is dedicated to providing reassuring and professional service, so we're delighted that you highly recommend us. Thank you for choosing us for your hearing care needs!

Avaliado com 5 de um total de 5 estrelas

Marie did my hearing assessment a week…

Marie did my hearing assessment a week ago at Biil’s Opticians in Totnes and today I have had my hearing aids fitted.
The advice and help I have received has been excellent.
Marie explained the detail of my assessment and advised the most suitable hearing aids for me.
I would certainly recommend Marie to anyone who requires help and advice with their hearing.

25 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with Marie! It's fantastic to know that she provided excellent advice and guidance during your hearing assessment and with the fitting of your hearing aids. We're grateful for your recommendation and we'll be sure to pass on your kind words to Marie and the team. Thank you for choosing us to assist you with your hearing needs!

Avaliado com 5 de um total de 5 estrelas

Went Bills Totnes for a hearing…

Went Bills Totnes for a hearing assessment.
From the beginning Marie was welcoming, and professional & explained the best option for my hearing solution although it seems expensive I wanted decent hearing.Marie explained all the options.
l have had many hearing tests but this one went deeper after the basic test with other options which gave me confidence that my results would be very accurate
My hearing aids feel comfortable and sound amazing .
So pleased with the whole experience with Marie Renton at Bills Totnes
Many Thanks

25 de junho de 2026
Avaliação não solicitada
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with Marie! It sounds like she provided excellent service and helped you find the best hearing solution. We're delighted that you're happy with your hearing aids and that you had a comfortable and reassuring experience. Marie and the team will be pleased to receive your feedback. Thank you for sharing your kind words!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Qais.

Fantastic service from Qais.

I’m 29 and had been concerned about my hearing for a while but had put off getting it checked.

Booking with THCP was easy. The test itself was very thorough, and Qais was incredibly generous with his time and knowledge, taking the time to discuss my concerns beforehand and answer my many questions throughout.

I’d strongly recommend this service to anyone who is concerned about their hearing or simply hasn’t had it checked in a while. You’re in very safe hands.

Thank you, Qais!

23 de junho de 2026
Avaliação não solicitada
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Resposta da The Hearing Care Partnership

Thank you so much for your kind review. We're delighted to hear that Qais made you feel comfortable and well-informed throughout your appointment. It's great that you decided to have your hearing checked, and we really appreciate your recommendation. We'll be sure to pass on your lovely feedback to Qais.

Avaliado com 5 de um total de 5 estrelas

Made very welcome and put at ease.

Made very welcome and put at ease.

24 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear you felt so welcome and at ease during your visit! Our team always strives to make our patients feel comfortable. Thanks for taking the time to share your positive experience. We look forward to welcoming you back for your next appointment.

Avaliado com 5 de um total de 5 estrelas

Excellent service and very welcoming…

Excellent service and very welcoming atmosphere. Claire is exceptionally professional and was brilliant throughout our hearing tests.

16 de junho de 2026
Avaliação não solicitada
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Resposta da The Hearing Care Partnership

We're thrilled to hear that you had such a positive experience at our clinic! Claire and the team take great pride in providing excellent care to our patients. Thank you for sharing your feedback with us!

Avaliado com 5 de um total de 5 estrelas

Namra Osman dealt with me on the day…

Namra Osman dealt with me on the day and she was very professional and swift. Identified the issue straight away and administered the treatment which was a huge relief. I cant thank her enough. Will be going back if needed next year for a follow up wax removal.

22 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with Namra! It's fantastic that she was able to help you swiftly and professionally. We're delighted you found relief from the treatment she provided. If you ever need a follow-up appointment next year, we'll be here to assist you. Thank you for sharing your feedback!

Avaliado com 1 de um total de 5 estrelas

Appalling admin

Appalling admin. Very difficult to contact. Nice people, but won’t be using again

23 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

Thank you for your feedback. We're very sorry to hear about the difficulties you've experienced trying to reach us. This isn't the standard of service we aim to provide. We've tried to contact you to learn more. If you'd be happy to discuss your experience, please email us at patientsupport@thcp.co.uk or call 0800 52 00 546 (Monday to Friday, 8:30am–5:00pm)

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Celeste

A huge thank you to Celeste, my kind audiologist, who gave me the time, patience and confidence to wear my hearing aids. From the initial, extensive examination and hearing test, where she discovered I had 50% permanent hearing loss, to the fitting of aids and aftercare service. My hearing aids are so comfortable, I’m hardly aware of them. My life has been literally transformed being able to hear clearly again; no longer having to ask people to repeat themselves. I cannot recommend Celeste highly enough!

4 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

Thank you so much for taking the time to share your positive experience with us! Celeste and the team are thrilled to hear how much of a positive impact your new hearing aids have had on your life. It's wonderful to hear that you're feeling more confident and comfortable with them. If you ever need further assistance, don't hesitate to reach out. We're here to help!

Avaliado com 5 de um total de 5 estrelas

Informative, personable and an all round great experience

Taz couldn't have made this appointment any better!

If all health care professionals had his level of care and understanding for his clients, the UK would be in a far better position.

I felt informed, listened to and understood. I went away with an understanding of my situation, options and some time to reflect on the right decision to make for me!

Well done that man 😀

16 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're delighted to hear that your experience with Taz was so positive! Our team always strives to provide the best care and understanding for our clients. It's wonderful to know that you felt informed, listened to, and understood during your appointment.

Take your time reflecting on your decision, and don't hesitate to reach out if you have any further questions. Thanks for sharing your feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent Hearing Test

I had a full hearing test with Celeste today. She was extremely thorough and explained everything and put my mind at ease.
Thank you, Celeste.

17 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear that Celeste provided such a thorough and reassuring full hearing test for you. We'll make sure to pass on your kind words to her. Thanks for sharing your positive experience with us!

Avaliado com 5 de um total de 5 estrelas

I booked my first ever hearing test…

I booked my first ever hearing test following a period of Tinnitus. I was keen to ensure nothing serious was going on, plus I was keen to get some insight into my overall hearing health.

Great service all round.

12 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear that you had a great experience during your first hearing test with us. It's fantastic that you took the step to address your concerns about tinnitus and your overall hearing health. Thanks for sharing your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent service.

The service I received was excellent. The audiologist was patient and understanding. My questions were answered thoroughly and I was reassured at each step in the process. Plenty of time was allowed, so there was no feeling of being rushed. I would recommend.

12 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear you had such a positive experience with us! It's fantastic to know that our audiologist took such good care of you and answered all your questions. Thank you for your recommendation! If you ever need anything in the future, just let us know.

Avaliado com 5 de um total de 5 estrelas

Brilliant

From start to finish what a great experience. Marie (Bridgwater branch) the audiologist was attentive and caring. I would recommend anyone who has any worries about their hearing to visit. After my visit and having HA's fitted I can't believe what I'm now hearing.

12 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience at our Bridgwater branch, especially with Marie! We're delighted that you're enjoying your new hearing aids and experiencing the benefits. If you have any more questions or need further assistance, feel free to get in touch.

Avaliado com 5 de um total de 5 estrelas

James Burt

James Burt.

After a painful NHS experience regarding my hearing issues, I was advised to use Lunar Optical in Bristol. This is where I met James Burt.
I cannot express how happy I am that i was introduced to him.
He was able to fit me in an appointment very quickly, he explained the process through out & got me into hearing aids that met my exact needs.
Please if you are thinking of getting your hearing checked out or you do need possibly new hearing aids, give James a call. Nothing is too much of an issue.

12 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience, particularly with James. It's wonderful to know he was able to assist you and provide such great care. If you need anything else in the future, feel free to reach out. Thank you for sharing your feedback!

Avaliado com 5 de um total de 5 estrelas

Service beyond expectations

I required urgent unblocking of gummed-up ears and was fortunate enough to find Lee Gascoyne at Clare&Howard Ltd, Garstang. Not only a fast fix to my blocked hearing but a most informative and constructive consultation and a recommendation for future attention followed. First class service.

2 de junho de 2026
Avaliação não solicitada
logotipo da The Hearing Care Partnership

Resposta da The Hearing Care Partnership

We're thrilled to hear that Lee provided such a fantastic service for you, helping with your blocked ears and offering valuable advice. Thanks for sharing your experience with us!

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