Following treatment at this clinic ,exactly 13 days ago i developed a hematoma and bruising that is still visible today .I contacted the clinic several times ,provided photographs and raised conc... Ver mais
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Veja o que dizem as avaliações
Sol was super professional, the appointment was quick without being rushed, and the after care was great. All of the staff are lovely, a very welcoming reception team which also just makes it a nice e... Ver mais
A empresa respondeu
There are deeply concerning issues surrounding the treatment of staff at Mediclinic Pietermaritzburg. Staff are reportedly being overworked, placed under enormous pressure, and subjected t... Ver mais
A empresa respondeu
Really smooth process from start to finish and even followed up via whatsapp to check how I was. Impressed about the aftercare and felt my anxious thoughts about the treatment was handled really w... Ver mais
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Detalhes da empresa
Escrito pela empresa
An aesthetics and skin clinic led by healthcare professionals, providing a range of non-surgical cosmetic treatments and health services including Botox, dermal fillers and skin boosters. With clinics based in London, Brighton, Bexley and Hertfordshire, we pride ourselves on guaranteeing each client receives a personal and holistic treatment plan. No two people are the same, and we use our vast experience across all aspects of healthcare to make sure the client is in the best of hands. Not only do our team of pharmacists ensure we use the best products available to suit each client’s needs but our aftercare packages and support help maintain these standards into the future.
Informações de contato
The MediClinic, 67 Ridgway, SW19 4SS, London, Reino Unido
- 02089453766
- info@themediclinics.co.uk
- themediclinics.co.uk
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Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Serious Concerns About Staff Treatment and Leadership Pietermaritzburg Mediclinic
There are deeply concerning issues surrounding the treatment of staff at Mediclinic Pietermaritzburg. Staff are reportedly being overworked, placed under enormous pressure, and subjected to bullying and intimidation. It is extremely disturbing to see staff becoming so distressed that they are left crying at work.
There also appears to be a pattern, over many years, of experienced staff being pushed out of their positions through what employees perceive as unfair disciplinary processes or dismissals. Meanwhile, the remaining staff are expected to carry increasing workloads while being threatened with consequences when things go wrong.
One of the most serious concerns is the apparent lack of support from some unit managers. Complaints and calls from junior staff are allegedly ignored or not attended to, leaving junior employees to deal with difficult situations, operational risks and immense stress without adequate leadership support.
If unit managers are not responding to staff concerns, properly managing their units or being held accountable for their performance, then the consequences inevitably fall on the people working at the frontline. When problems occur, staff appear to be blamed rather than the underlying leadership and management failures being properly investigated.
A healthcare facility cannot function safely or effectively when its staff are frightened, exhausted and unsupported. Staff wellbeing directly affects patient care, workplace safety and the quality of the service provided.
Mediclinic needs to seriously examine what is happening at management level at Mediclinic Pietermaritzburg. Independent investigation, proper accountability and a safe mechanism for staff to raise concerns without fear of retaliation are urgently needed.
The problem cannot continually be placed on junior staff when the real issue may be a failure of leadership and oversight. Staff deserve to be treated with dignity, supported when they raise legitimate concerns, and managed fairly.

Resposta da The MediClinic
Welcoming and professional
Sol was super professional, the appointment was quick without being rushed, and the after care was great. All of the staff are lovely, a very welcoming reception team which also just makes it a nice experience ❤️

Resposta da The MediClinic
Following treatment at this clinic…
Following treatment at this clinic ,exactly 13 days ago i developed a hematoma and bruising that is still visible today .I contacted the clinic several times ,provided photographs and raised concerns about the outcome .
When I reported the issue ,I was told Sol ,who carried out the treatment will see me in two weeks .
Given the symptoms I was experiencing,I was disappointed with the level of aftercare and follow up.
The clinic later offered me a refund in writing offering me a refund for my troubles .However
I was informed by phone that a refund will not be provided .
My original review is no longer visible ,and I did not remove it myself.which is why I am sharing my experience again .I am posting this so others can make an informed decision .My concerns not only relate to treatment outcome but also to the way my concerns were handled afterwards.
Excellent professional service
Today had vitamin B12 injection
Very professional and efficient service
Perfect top up for an energy reboot , definitely recommend product and service

Resposta da The MediClinic

Resposta da The MediClinic
Fabulous
Made my appointment on line and over the phone extremely easily staff friendly professional and helpful and happy with results

Resposta da The MediClinic
Amazing team and the Botox is so subtle!
Amazing team and the Botox is so subtle!

Resposta da The MediClinic
Very good service very pleasant amazing…
Very good service very pleasant amazing results

Resposta da The MediClinic
Amazing results
Amazing results! Thank you, also super helpful with choice of treatment.

Resposta da The MediClinic
Would highly reccomend
Would highly reccomend. Extremely professional, the teams experience clearly shows. Competitive prices. Couldn’t speak highly of Sol who provided the service to me.

Resposta da The MediClinic
A really great experience
A really great experience! Super friendly and informative answering any questions I had in such an approachable manner.

Resposta da The MediClinic
I’m very happy with the results of…
I’m very happy with the results of Botox on a very deep frown.
Dr Sam is professional and I completely trusted his expertise. I highly recommend.

Resposta da The MediClinic
Profilho at the Wimbledon Mediclinic…
I attended the Wimbledon Mediclinic recently for Profilho and I was so happy with the results but also how I was treated in the clinic. The aftercare was amazing and weeks later my skins glowing more than ever. Looking forward to my next session!

Resposta da The MediClinic
I have been a few times now to the…
I have been a few times now to the Wimbledon clinic.
Each time has been relaxed and calm, not rushed at all. Very welcoming and knowledgeable.
Highly recommend! Really well priced and friendly, felt very looked after and can't wait to get booked in next time!

Resposta da The MediClinic
Really good experience
Really good experience, they know what they are doing and the products are good quality.

Resposta da The MediClinic
Unexpected result!!
Unexpected result!!
Happy that I have chosen The MediiclClinic.

Resposta da The MediClinic
Highly recommend !!
Highly recommend ! They are so personable, professional & truly listen to your ever need! I feel in the safest hands every time and love the results !!

Resposta da The MediClinic
Lovely new location
Lovely new location, very professional polite and friendly personnel, I am very happy about the whole experience

Resposta da The MediClinic
Highly Recommend!
Have been going to the MediClinic for the past year and would never go to anyone else! Sam is amazing at what he does and always makes me feel comfortable! Highly recommend!

Resposta da The MediClinic
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