I purchased a bracelet about a year ago, unfortunately it fell off and I lost it. I contacted Theo Grace and they responded immediately with such concern, I could tell via email that they actually ca... Ver mais
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Veja o que dizem as avaliações
I hemmed & hawed for weeks before purchasing my silver Rory chain charm bracelet and now I wish I hadn’t waited so long. It’s gorgeous and I’ve been complimented on it several times (especially on whe... Ver mais
This bracelet is beautiful and I made a serious mistake and this company really helped me to fix my problem within 24 hours and I admire a company that represents their business and I'm overwhelmed wi... Ver mais
Beautiful quality Gold hoop earrings. Website very easy to look around. This is my first purchase and it won't be my last. Whole experience with Theo Grace was perfect!! Looking forward to shopping ag... Ver mais
Detalhes da empresa
Escrito pela empresa
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Informações de contato
Estados Unidos
- support@theograce.com
- theograce.com
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Absolutely beautiful piece of jewellery…
Absolutely beautiful piece of jewellery and perfect memento! Unique design. Shipping is surprisingly fast. Thank you for the excellent service.
Repeat satisfied customer!
I have made 3 purchases in the last month and am so happy with all of the items I received! First bought something for myself and then my best friend!
Delivery and processing was fast
Delivery and processing was fast. Necklace is stunning. Packaging is perfect.
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Not a great experience at all
Not a great experience at all. Not even sure if I will receive what I paid for. The advertisement led me to believe the order would be delivered by Mother's Day and charged a $10 shipping surcharge for delivering by that day. However; I received an email a few days later with a delivery date of 05/15. I reached out to their customer service and received apologies and acknowledgement of my frustrations, and they would try to rush. Today is 05/16 and now I'm being told that the delivery will be another 1-3 days late. I've asked for my money back and at the very least my $10 dollars for the expedited shipping and they offered me a 20% discount on my next order. Pretty sure I won't be ordering anything again from these folks.

Resposta da Theo Grace
I loved the outcome of my order and the…
I loved the outcome of my order and the engraved names of my babies. The shipping is not that bad, and I honestly just love everything about my order. Thank you for keeping your products as true as you portrayed on your social media.
The ease in customizing jewelry was so…
The ease in customizing jewelry was so refreshing. The ease in payment options was great, and my order was created and shipped so very quickly! The bracelet I bought for my daughter’s 19th bday was prefect! Thank you for a wonderful buying experience!
The timeline on delivery was quick…
The timeline on delivery was quick being that it was personalized and it was exactly as pictured.The boxing and packaging was great. This is my second order with them and I will continue to shop with Theo Grace⭐️⭐️⭐️⭐️⭐️
Great stuff
So far so good quality wise, price was on point as well. Very well made and personalized no issues. Thanks!
Beautifully hand crafted jewelry
This bracelet is truly a work of art. The hand selected gemstones were carefully crafted. I feel like it’s a one of a kind piece of jewelry.
Heritage Multiple Name Necklace
I love the Heritage multiple name necklace I ordered! It is great quality and I received it early. It was projected to be delivered on the 20th and I received on the 15th!
Lovely necklace!
It’s a beautiful cross and chain very…
It’s a beautiful cross and chain very elegant and in a lovely presentation box I bought as a gift but I’m keeping it for myself….delivery was longer than I expected and no communication with delivery status I got a link but it didn’t tell me anything only that it was in transit…customer service was excellent
The customer service coupled with the jewellery is awesome
The customer service coupled with the beautiful jewellery has made this a very special purchase for me having my grandchildren on one bracelet,I would highly recommend Theo Grace they are all round brilliant to deal with.
Last minute mother's day gift
I ordered this gift last minute for mother's day. The gift came way sooner than expected and was of great quality. It is an elegant chain, definitely worth the price with perfect engraving.
Placed order 5/4/26
Placed order 5/4/26, paid $15.00 for express shipping guaranteed to arrive by 5/12. Item still didn’t ship, however I contacted them and was refunded the express cost.

Resposta da Theo Grace
I love the quality of their product
I love the quality of their product. I also love the customer service aspect of it. And they keep you updated along the process. I also like that they send you a picture of your product before it gets shipped out so you get a sneak peek of your jewelry piece! Overall it is a great company. I have been buying their product for years!
I ordered a gift for Mother's Day a few…
I ordered a gift for Mother's Day a few weeks before, and was told delivery would be by May 8. It never arrived and Mom did not have a gift for Mother's Day from the kids. Now, nearly a week later, it still has not arrived. The tracking information says that package cannot be delivered or returned to sender, and Theo Grace customer service is nowhere to be found. So disappointed in the complete absence of customer service or follow-through. I will never order from this company again.

Resposta da Theo Grace
Great Necklaces
I ordered 3 necklaces for family members for Mother's Day. They all loved them. The ordering process was quite easy and the price was great! They make a great keepsake necklace.
Just received the necklace but it is…
Just received the necklace but it is just as it appeared on the website. I love how it looks.
Special necklace
The necklace was so meaningful and special because it had my children’s initials. I wear it every day now.
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