Theo Grace Avaliações 357

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased a bracelet about a year ago, unfortunately it fell off and I lost it. I contacted Theo Grace and they responded immediately with such concern, I could tell via email that they actually ca... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hemmed & hawed for weeks before purchasing my silver Rory chain charm bracelet and now I wish I hadn’t waited so long. It’s gorgeous and I’ve been complimented on it several times (especially on whe... Ver mais

Avaliado com 5 de um total de 5 estrelas

This bracelet is beautiful and I made a serious mistake and this company really helped me to fix my problem within 24 hours and I admire a company that represents their business and I'm overwhelmed wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Beautiful quality Gold hoop earrings. Website very easy to look around. This is my first purchase and it won't be my last. Whole experience with Theo Grace was perfect!! Looking forward to shopping ag... Ver mais

Detalhes da empresa

  1. Joalheria

Escrito pela empresa

At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

357 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

I love this company

I love this company. They are very talented & professional. I love their jewelry, I have many pieces that I have bought and Iam very happy with them.

11 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Terry Necklace

I ordered a necklace for my daughter in Silver with her 2 daughters names and birthstones and her 2 children's names and birthstone. The necklace was absolutely gorgeous and she loved it. And to add, I ordered the same necklace for her 2 years ago, since then we had an addition to the family and she wanted the same necklace with the addition. It was lovely. I will definitely order again. By the way, the first time I ordered the company was MYKA now Theo Grace. I had a hard time finding you because I wanted the same necklace. Great job!!!

11 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely LOVED the necklace it was…

Absolutely LOVED the necklace it was stunning and I loved the customer service so much! Overall 10/10 experience - went ahead and got another necklace for a friends birthday gift and cant wait to order some more of my own pieces!

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This was ordered as a Mother’s Day gift…

This was ordered as a Mother’s Day gift with guaranteed delivery. I still have not received it and mother’s day was yesterday. They offered a $35 gift card. Instead I got a $35 promo code. I won’t be doing business with this company again as they ruined Mother’s Day.

11 de maio de 2026
Avaliação não solicitada
logotipo da Theo Grace

Resposta da Theo Grace

Hi Bryan,

I’m sorry to read your review. I completely understand how disappointing and upsetting this must have been, especially as your order was meant to be a Mother’s Day gift and did not arrive in time despite the guaranteed delivery. I can only imagine how frustrating this experience has been for you.

I also understand your disappointment regarding the compensation offered, and I’m sorry that this situation left you feeling let down. This is never the experience I want for any customer.

I have sent you a private email so I can personally look into this further and do my best to find a solution for you.

Kind regards,
Anna - Theo Grace Customer Support

Avaliado com 5 de um total de 5 estrelas

Great communication and service

Great communication and service. Reps from company helped me solve problems and were wonderful with letting me know what was going on with my jewelry,
I was very pleased with my necklace and the service. Thank you.

4 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love THE bracelet

It took me a few weeks to decide to order from your company… And when I saw the final product, I was in love. When my daughter-in-law got it, she too was in love.

10 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The choices were excellent

The choices were excellent. Turn around time from order to delivery was phenomenal……especially considering the personalized aspect! Great experience all around.5

9 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Mother’s Day memory…

My mom loved the necklace I purchased for her for Mother’s Day! It was even better than pictured. Wonderful quality The delivery was prompt too!

10 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was easy to customize and place my…

It was easy to customize and place my order. They even sent me a photo preview of my finished product before shipping. The tracking for the item was accurate, and the item arrived exactly as expected. Great quality. Would recommend!

1 de maio de 2026
Avaliação não solicitada

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