Trimleaf Canada Avaliações 572

The customer service is amazing, super helpful and always finding ways of helping out.
Super highly recommend them!!

I got the wrong product and now I have to return it and wait four weeks to get the proper product. You guys should update your website and know what you’re selling and don’t sell things that you don’t have.

Items were received in good time - great service from Trimleaf!

My experience with TRIMLEAF customer service is most excellent.
Had a couple of errors with orders due to shipment getting lost,plus an earlier order where product was not correct .
They corrected the errors in record time.
Thankyou

super easy to command , a little bit long to receive but not tu much .

Time let delivery. When we purchased our freeze dryer,the gentleman who helped us was right there for every question.

The tumbler works great, the only thing is your product must be dry. Cut my trimming time by days.

Dealing with Albert is always Good. Can't Beat the Customer Service. They Reach out to You!
My Go to Place!

I had a fantastic experience purchasing my freeze dryer from this company. Their communication was excellent throughout the entire process—they kept me well informed about my order and were always quick, helpful, and reassuring whenever I had questions or concerns, making the entire experience smooth and stress-free. It’s clear they truly care about their customers. I highly recommend them and look forward to future purchases with confidence.

The entire process was easy. I knew what I wanted and ordered it all and all I had to do was wait for my delivery. I was emailed with my order and emailed the information for my delivery. I was able to track my order easily.
My order arrived today , if I had one concern it would be the straps were loose on my order and we even had the delivery guy say these should be tighter . My order was 3 pkgs that came nicely on a wooden palet( the dryer, the box with the pump and trays etc and I ordered extra trays, oil etc.Trim leaf is a great company and I’d highly recommend them.

Purchase showed up safe,sound and early. Wouldn't hesitate to purchase from them again

Top notch communication. Easy transaction. Very helpful. I HIGHly recommend Trimleaf.

Very great customer service. Very personal great place to deal.

easy to talk to and delivered everything as promised

ordered sunday late afternoon, arrived tuesday from the flooded mission area, haven't opened the boxes yet not goint use till march but the boxes were in great shaape so i'm sure everthing is good

Prior to purchasing my harvest right large freeze dryer, I spoke with Albert who answered all my questions and gave me some very useful information of what to expect with my freeze dryer. I had been on the fence about ordering before talking with Albert, but he immediately put me at ease. The delivery was on time. Not damaged at all. As expected, there were no duty or tariffs. I have not had time to use it yet, but hope to have time over the holidays.

You guys are fantastic , great service and feedback.

Respond in less than 24h! Great services and receive my package in time! Thank you!

I have to say that Trimleaf is very responsive. My issue was with the package delivery. It was shipped via Intelcom / Dragonfly. They notified me via email that they could not deliver the package. We are too far out of town. There is no contact phone number to call them so I went to the depot to collect the package. They could not find it. At one point when i tracked the package it said delivered to Circle K. After a few days i went back and they still could not find the package. I did finally receive it but it was a big hassle. It would be helpful if the Trimleaf order page had shipping options (Canada Post, Purolator etc.) Dragonfly had my phone number but no one called me to find out how they should handle the package since they would not deliver to our location.

Quick shipping, follow up by trim leaf team, keep up the great work and excellent customer service