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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am super impressed how fast my claim process was taken care of and it’s low cost! give this company a try you won’t be disappointed!

Avaliado com 5 de um total de 5 estrelas

Great company, fast response time. Always received my claim reimbursement within a week of sending in receipts, highly recommended this company. So easy to work with and it’s all online.

Avaliado com 1 de um total de 5 estrelas

Company cancelled my plan back in November. Now, they are charging me again. Everything I've read says they are out of business, so looks like execs are scamming previous customers because they have o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

These people couldn't have been more helpful and nice. I am so glad I purchased this insurance than through Peloton. Upsie was great, never complained when the bottom bracket on my ebike+ broke, and... Ver mais

Detalhes da empresa

  1. Companhia de seguros

Escrito pela empresa

Upsie offers warranties for all of your electronic devices and appliances. We have the same great coverage as retailers, but at prices that are up to 70% lower! Upsie was created for consumers and we are dedicated to making your warranty experience positive and hassle-free. We always tell you exactly what your warranty covers before you buy and store your receipt in our system so making a claim to our 24/7/365 claims line is quick and easy.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

What made my experience great with Upsie was that they are always professional and helpful. I had to call customer service because my merchandise did show up in the category box. They helped me resolve this matter very quickly and efficiently. This is my 4th warranty from Upsie and I'm sure I will be back.

3 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Ease of purchase

I could not be happier with the ease or purchase. Have yet to make a claim, but if its anything like purchasing coverage, this is a hidden gem for those who don't know about Upsie.

1 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

It was easy to find the warranty that I…

It was easy to find the warranty that I needed. The only thing that would have been more helpful is links for information on serial number locations for some electronics. I.e, I have the Oculus VR system. The SN was not intuitively found. Had to google the info. This could be helpful for the items that are most frequently purchased and put under warranty.

30 de dezembro de 2022
Avaliado com 1 de um total de 5 estrelas

Honor your warranties

Honor your warranties. If you say you will give a warranty on something and the customer calls you on the warranty and then you back out and backpedal and come up with nonsense on why you cannot do the warranty that is why I cannot do business with a corrupt company.

16 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Warrenties canceled on 2 devices…

Warrenties canceled on 2 devices without any notification or reason. Upsie is a scam.

13 de dezembro de 2022
Avaliação não solicitada
logotipo da Upsie

Resposta da Upsie

Hi Ryan - Thanks for taking the time to leave this review. We looked up the cancelation of your plan and an email was sent to you in 2021 detailing why the plan was being cancelled. The other 3 plans have not been canceled, only one of those has been activated recently with a phone that was purchased over a year later. That is why we reached out to you and asked if the wrong receipt was uploaded or if you would like to cancel it and re-purchase the plan for your new phone . Please continue your conversation with our team so we can assist you with this. Thanks! Team Upsie

Avaliado com 1 de um total de 5 estrelas

INSANE wait times,

INSANE wait times. Just go to a diff company if you value your time at all. Pathetic.

Edit: your automatic responses don't help. F this company

6 de dezembro de 2022
Avaliação não solicitada
logotipo da Upsie

Resposta da Upsie

Hi There - Can you please send us an email to info@upsie.com with your account email and policy number so we can help and look into this for you? Thanks! Team Upsie

Avaliado com 2 de um total de 5 estrelas

I don't know why buying insurance has…

I don't know why buying insurance has to take so longs. 3 days in, two days of sending my proofs in.. Still nothing. I have to question if making a claim will be even more difficult than buying their policy!

9 de dezembro de 2022
logotipo da Upsie

Resposta da Upsie

Hi Monika - Thanks for taking the time to leave feedback. We're very sorry for your frustration. We never heard back from you when we responded to your email, we will send that note again. Thanks, Team Upsie

Avaliado com 2 de um total de 5 estrelas

very hard to upload proof of purchase

very hard to upload proof of purchase. keept getting message that something went wrong. had to cancel warrenty

30 de novembro de 2022
logotipo da Upsie

Resposta da Upsie

Hi There - Thanks for taking the time to leave feedback. We're very sorry you were having issues uploading the receipt. In the future, please reach out to info@upsie.com if you are having any problems so we can help you out and activate on your behalf. Thanks, Team Upsie

Avaliado com 4 de um total de 5 estrelas

So far so good

So far so good, my only issue so far is I buy a lot online and they don't give you a traditional receipt, Ebay for example because it's receipts of their vendors who use Usernames make it more difficult, but you guys should know this, but I'm having and issues with you guys about proper receipts, my takes is, you guys need to know how receipts are distributed instead of harassing the customer about them, we only give you what we get, you want a date or experience, well don't remember exactly but do have the emails...

1 de março de 2022
logotipo da Upsie

Resposta da Upsie

Hi there - We ask for a receipt with this information because our insurance partner requires the receipt to show specific information such as the purchase date, the price before tax and discounts, etc. that matches the information inputted to our warranty plans during activation. Unfortunately our insurance partner makes it so we cannot protect a device without a receipt. If you have a specific plan you need assistance on, please email us at info@upsie.com with your warranty ID and the receipt you have and we can help review it. Thanks, Team Upsie

Avaliado com 1 de um total de 5 estrelas

Upsie is falsely advertising on their site

Upsie has decided not to uphold their claims of coverage from their own website, they will hide behind the fine print, but will still falsely advertise right on their site. Upsie falsely claims “Upsie offers coverage on bundled controllers, but additional controllers can be covered a la carte, as well. That’s right, Upsie offers separate, shockingly affordable video game controller extended coverage...Uspie’s controller warranties also protect against accidental damage, including drops and liquid spills.” This is why I choose them, but had both of bundled controllers break and they will not cover either. Poor customer service as well, I asked to speak with the manager to have her explain why they advertise and charge for one thing and then don’t uphold their word. She simply said that I had already misspoke about one remote, so no coverage on the other. Very disappointing company, might look at making a complaint with the BBB. Got my son a Xbox Series X for Christmas, can’t wait to purchase Microsoft Complete coverage instead.

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a scam.

I fell for their marketing and bought several plans through the years. I had to file my first warranty claim. First, forget thinking that this is a 100% in-app experience. After filing a claim” online,” they are supposed to give you a phone call. Power failure and broken controller buttons are both fully covered. No phone call. Finally, after a week, I called them to be immediately informed that their system was down. Finally, after 20 minutes on the phone, the agent stated he would call me back in 10 minutes Five hours later, I got a phone call late at night when I was in bed. At this point, I am frustrated enough to leave a review of my experience. In this day and age, people expect to be able to complete simple steps to file a claim and be screened and have a simple facilitation for a repair. I should have stuck with a significant brand name.

The next day I contacted the company again. They had no idea who I was.

15 de novembro de 2022
Avaliação não solicitada

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