Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Ver mais
A empresa respondeu
We needed help with some programing (Outlook etc) and our security. Dave Rogers jumped in and resolved quickly. Wavenet have helped with many tasks over our time with them and always a positive reso... Ver mais
A empresa respondeu
Emus made onboarding with Wavenet through my company's WiFi super straightforward. He replied to my initial email within 5 minutes and I was logged in within another 5. Very easy.
A empresa respondeu
Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Ver mais
A empresa respondeu
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Reino Unido
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Riedewaan Bedford was great and got the issue sorted in no time.

Resposta da Wavenet Limited
Jim was very helpful and set up what I needed straight away.
He also answered all my follow up questions.

Resposta da Wavenet Limited
Patiently working through why yesterday's install did not work. Sorted.

Resposta da Wavenet Limited
Very poor customer service. As soon as we tried to move away from them - just cannot get a reply or any help or response from them at all.
Dreadful.
DO NOT WASTE YOUR TIME!
Friendly, professional, easy to understand and job done perfectly.

Resposta da Wavenet Limited
Extremely helpful, issues resolved.
Many thanks, Garth.

Resposta da Wavenet Limited
Great assistance by Jonga Ndzunga

Resposta da Wavenet Limited
Locked out of my laptop. Called up Wavenet and Jonathan Hipwood sorted the issue out promptly.

Resposta da Wavenet Limited
Several billing issues with Wavenet after we cancelled some services but they continued to bill. Found them to be extremely unhelpful, nobody would take ownership of the issues, was passed from one department to another then to another then to another and basically told it was my fault. Not the best way to treat customers.
Reece Frendo managed to solve my issue with connecting to my workplaces server very promptly and was kind and polite whilst doing so. Thank you for your help!!

Resposta da Wavenet Limited
It is not often that I am impressed with sales agents but David McCree did not try to sell me anything. Instead he took th time to understand the needs of the organisation and then provided the information required for me to make a sensible decision.

Resposta da Wavenet Limited
I just moved into the Grand Union Studios and had a Introductory meeting with David McCree who is a Customer Experience Manager at Grand Union Studios. He explained each and evertything to me in detail and questioned all my answers. The Reception staff is also very lovely and the IT Team is also very supportive.

Resposta da Wavenet Limited
Nathi was very helpful and quickly resolved an ongoing issue I had with Microsoft Teams!

Resposta da Wavenet Limited
Riedewaan Bedford thank you for all of your help today. Very friendly and helpful.
Thank you :)

Resposta da Wavenet Limited
James Mitchell was super helpful! Downloaded all the software/apps I needed! Absolute stud!

Resposta da Wavenet Limited
Had a few printing issues since running some windows updates, and Liam Taylor got hem all sorted quickly.

Resposta da Wavenet Limited
Nathi took a lot of time to update all the Dell Drivers to enable me to use a microphone on my laptop. Thanks so much for all you did, Nathi!

Resposta da Wavenet Limited
Nathi called at a time that worked for me and was really helpful and patient and fixed the issue

Resposta da Wavenet Limited
Emus Omamogho was extremely helpful and professional. He provided an effective solution that quickly resolved the issues I had raised.

Resposta da Wavenet Limited
Riedewaan Bedford spent time sorting out the issue I was having and managed to fix it.
Thank you would recommend Wavenet

Resposta da Wavenet Limited
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