Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Was tasked with setting up a new computer and needed some support from wavenet. Many thanks to Lorna Soares who made the process fluent for me and helped set up everything I needed with efficiency wh... Ver mais
A empresa respondeu
We needed help with some programing (Outlook etc) and our security. Dave Rogers jumped in and resolved quickly. Wavenet have helped with many tasks over our time with them and always a positive reso... Ver mais
A empresa respondeu
Emus made onboarding with Wavenet through my company's WiFi super straightforward. He replied to my initial email within 5 minutes and I was logged in within another 5. Very easy.
A empresa respondeu
Emus Omamogho was helpful, quick, and managed to set us up with the tech solution that we needed when we were under significant time constraints, working with editors in different time zones. He cam... Ver mais
A empresa respondeu
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Reino Unido
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always found Wavenet to be a really good bunch of people and very easy to deal with - no matter what your issues are nothing seems to be too much trouble. During a recent upgrade of a set of desks in our network control room, four of our telephony systems had to be switched off and removed. Two of Wavenet's young technicians, Emil and Eren, spent an entire Sunday helping to get the comm's systems backup and running, giving us the peace of mind that they'd been professionally reconnected and tested. Nice job lads. many thanks.

Resposta da Wavenet Limited
Quick response time, helpful support, my issue was solved quickly.

Resposta da Wavenet Limited
Second time in 2 weeks I've had the pleasure of speaking with David McCree, he is very knowledgeable and polite I honestly have never experienced such great customer service.. would highly recommend.. Thank you David for sorting out my WiFi issues quickly

Resposta da Wavenet Limited
David was super helpful when we had a recurring issue with wifi due to an operating system issue. He managed to rectify it and checked up on us regularly.

Resposta da Wavenet Limited
Do not use this company!! They tie you in to a contract and will not release when it due to expire or finish. They keep billing you and their customer services is terrible, I have been trying to get my billing to stop since January 2025

Resposta da Wavenet Limited
Duncan Hood has always given us excellent prompt service to any technical issues we have from time to time

Resposta da Wavenet Limited
David McCree provided super speedy customer service with no fuss or hassle. Thank you,
I would recommend him 100% .

Resposta da Wavenet Limited
Kiran was very helpful in resolving my issue, A lot of good communication throughout the while problem.

Resposta da Wavenet Limited
Amazing service. David McCree has been very helpful in solving a problem we had and also in setting up additional users. Very quick response and very professional.

Resposta da Wavenet Limited
Chris, Jim and the team have been fantastic with the cut over of the new telephony system at Baker Street and their support throughout the process has been exemplary.
Well done! it’s never easy pulling everything together when delivering a major project but with the teamwork and commitment I have seen and the professionalism throughout, it has been a seamless process.

Resposta da Wavenet Limited
David McCree is fabulous, polite, and efficient. A great asset to Wavenet!

Resposta da Wavenet Limited
David McCree is a superstar! I have been to him many times about password reset links and various issues that help our business run smoothly, David always responds promptly and with a lovely disposition that I always appreciate!

Resposta da Wavenet Limited
David McCree is always very helpful and very prompt with his service!

Resposta da Wavenet Limited
Amazing quick response!
showed me new ways of doing things which will definitely help me not only solve this but things in the future too.
thanks so much

Resposta da Wavenet Limited
Mike kindly restored a missing file from a backup within hours of us reporting that the file had been lost.

Resposta da Wavenet Limited
The onboarding process for WiFi in our new offices was made really easy by David McCree who responded quickly to questions and was precise with responses to get us set up. He also coached us through with a very friendly and engaging approach. Many thanks.

Resposta da Wavenet Limited
Emus was really quick at replying and helpful. Thank you!

Resposta da Wavenet Limited
Emus did really helped and it was a smooth process

Resposta da Wavenet Limited
David Rogers is one of the best engineers @ Wavenet. Really clear information provider for any user with differing types of IT experience. As is the way with IT, we don't always get a resolution to an issue straight away. However, David provides clear communications to show progress which is often really important for our business.

Resposta da Wavenet Limited
Nathan Stevens was superb. Guided me through the process to resolve my problem swiftly and efficiently. I have 100% confidence in his ability to problem solve when I next have to call. Excellent - thank you very much. BGN Boards Company Limited.

Resposta da Wavenet Limited
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