Fairly reliable for about a year and then only intermittent the last few months. Looking for other options.
A empresa respondeu
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Veja o que dizem as avaliações
Service is solid I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax). My only r... Ver mais
Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and unders... Ver mais
A empresa respondeu
Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are l... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Informações de contato
9711 Fuesser Rd, 62258, Mascoutah, Estados Unidos
- (800) 765-7772
- marketing@wisperisp.com
- wisperisp.com
3,5
Bom
708 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fairly reliable for about a year and…
Fairly reliable for about a year and then only intermittent the last few months. Looking for other options.
7 de julho de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Thank you for your feedback. We’re sorry to hear that your experience changed after a year of reliable service. We appreciate you giving us the opportunity to serve you and regret that we haven’t met your expectations in recent months. If you’re willing to reach out to our support team, we’d welcome the chance to review the issues and see if there’s anything we can do to improve your service. You can reach our support team at your convenience by calling 800-765-7772.
Consistent outages and unreliable…
Consistent outages and unreliable service for my business. How am I expected to stay with someone who has random outages on days with perfect weather and no storms or winds at all. Completely unacceptable service
5 de julho de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Thank you for your feedback. We sincerely apologize for the outages and understand how disruptive unreliable internet service can be, especially when it impacts your business operations. We recognize that experiencing service interruptions during clear weather conditions is frustrating and can affect your ability to serve your customers. Please contact our Customer Service team at 800-765-7772 so we can work with you directly to identify the cause of these issues and help improve your service experience.
– Wisper Internet
Technician was really respectful and…
Technician was really respectful and helpful
6 de abril de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Thank you for the great review and feedback! We appreciate you and your business!
Quick and professional service…
Quick and professional service technician. I love the internet connection we live in rural area and have tried multiple companies to get fast reliable internet and Wisper has finally fixed that problem for me.
15 de março de 2026
Avaliação não solicitada
working out the kinks!
Except for one glitch by an agent, everything was fixed within an hour.
12 de março de 2026
Avaliação não solicitada
A no brainer
It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster speeds. It was a no brainer. Then the install was so quick and easy, and customer service was great. I can hardly believe I waited this long. I would definitely recommend Wisper.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Thank you for the review and kind words! We appreciate your business!
Excellent
The sales representative was kind and efficient. I was pleased at the ease of installation. The cost and internet speed are excellent. Overall great service.
6 de fevereiro de 2026
Avaliação não solicitada
The Service request simple
The Service request simple, the install schedule appointment set within a short time, and schedule maintained. performance good. I'll await my service after storm season to see if service is maintained.
28 de janeiro de 2026
Avaliação não solicitada
My service & person
The day of service the service man was very nice explained what he'd be doing and went about his job.
So far my service has been good no problems of any kind.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Kandi- we are delighted to hear of your experience! We love what we do and hearing your kind words let's us know that we are doing it for all the right reasons! Never hesitate to contact us! We can be reached at 1-800-765-7772 or support@wisperisp.com. Our support team is available Mon-Fri 24 hours a day, Saturdays 9AM to 6:30PM, Sundays 10AM to 6:30PM. You just made our day! Thanks!
Getting Wisper internet was a very smoothe experience
The whole process of getting wisper internet was great. From the initial call to the actual set-up, everything went very well. The guys went above and beyond setting up the antenna to make sure it was absolutely right. We are very pleased with Wisper!!
22 de janeiro de 2026
Avaliação não solicitada
Personal, small business-like service!
From the first call to sales, to the installer at my house, the personal small business experience was superb! I'm saving $140/month compared to my previous service and lack nothing - plus the personalized service!
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Thank you for the 5-Star Review and your feedback! We are so pleased to hear of your positive experience! Never hesitate to reach out if you ever have questions or concerns! Our support team can be reached at 1-800-765-7772 or support@wisperisp.com. Our support hours are Monday- Friday 24 hours a day, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Welcome to Wisper, we are so glad to have you!
Excellent service from the first call!
From the time I called to the installation, everything went smoothly. I live in an area where we haven’t had reliable internet since we moved here. Now we are able to stream our shows with great quality and without mindless buffering!
6 de janeiro de 2026
Avaliação não solicitada
Service is reliable
Service is reliable, fast and affordable
23 de janeiro de 2026
Avaliação não solicitada
Cautionary tale…I got this service in…
Cautionary tale…I got this service in rural Missouri in Oct 2023. For 2 years it was rock solid. The last 4-6 months my internet is down often. It’s always a “fiber line” severed in the area. This last time, it has been down for 2 days and as a work from homer, can’t have it. Wisper went from one of the most reliable to questionable service in less than 6 months. It’s time for Starlink.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Wisper Internet
We are sorry for not meeting your expectations and apologize for any inconvenience you have experienced. We would like to take a more detailed look into your account, but we cannot do so without first verifying your contact information in a secure manner. Please reach out to us at support@wisperisp.com or call us at 1-800-765-7772 so that we can review your account and service. Our support team is available 24 hours a day Monday through Friday, Saturdays from 9 AM to 6:30 PM, and Sundays from 10 AM to 6:30 PM. Thank you.
Been trying to close account for two…
Been trying to close account for two days with customer service. They refuse to reply
4 de janeiro de 2026
Avaliação não solicitada
Resposta da Wisper Internet
Hello, Brad. We apologize for any inconvenience. We think we have located your account profile but we've requested more information from you in a secure manner in order to confirm your account. A member of our support team will reach out to you soon. In the meantime, we can be reached at support@wisperisp.com or you can call us at 1-800-765-7772 - our support team is available 24/7 Mon-Fri, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Thank you!
Service is solid
Service is solid
I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax).
My only real complaint is the price. $150/month for 400 mbps down / 30 mbps up is quite high compared to competitors - not that there are any competitors in my area. But as an example, Socket Fiber is ~$100/month for 1gig down/up, Optimum is $90/month for 500 down / 30 up.
23 de julho de 2025
Avaliação não solicitada
So far whisper has been great I've had…
So far whisper has been great I've had no shutdowns no slow speeds
20 de julho de 2025
Avaliação não solicitada
Resposta da Wisper Internet
Lowell, thank you for the 5-star review and your feedback! We appreciate your business!
Good reliable service
Good reliable service. Haven’t had any service calls yet but I expect it will be just as professional and pleasant.
1 de julho de 2025
Avaliação não solicitada
It's a little expensive, but it's worth it!
I love whisper internet. My experience has been great so far..
11 de julho de 2025
Avaliação não solicitada
Resposta da Wisper Internet
Judy, thank you for the 5-Star review! We appreciate your trust in Wisper and your business! Don't forget about our Referral Program which can earn you FREE internet! You can learn more about it here https://wisperisp.com/internet-for-life/ or you can contact our support team at 1-800-765-7772 Mon-Fri 24 hours a day, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Thank you!
LOOK INTO STARLINK
I've been stuck with Wisper for several years now as they were my only option. I recently discovered StarLink and am so excited to be dropping Wisper!
1 de maio de 2025
Avaliação não solicitada
Resposta da Wisper Internet
Ash, we apologize for not meeting your expectations. We've reached out to you in a direct message to gain information to confirm your profile so that we can look further into your account so that we can identify where and how we can improve our customer experience. We are sorry that we did not meet your needs and we are sorry to see you go.
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