Banner for Happicabs - Essex Taxi Service

Happicabs - Essex Taxi Service Avaliações 

2.019
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent driver and lovely taxi company. I particularly appreciate that I get to talk to both company and driver, when I need to book and check how far driver is from us or similar, as opposed to com... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always on time, the pick up the phone which nowadays is amazing as some companies aren’t contactable. Happy cabs are really competitively priced too and the app is easy to use. Great service and f... Ver mais

Avaliado com 1 de um total de 5 estrelas

Prebooked taxi did not arrive on time, taxi was only sent when customer service was called but representative hang up on me when refund was requsteeld. Taxi driver was told that we are in hurry, he wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Táxi
  2. Serviço de táxi em Minibus
  3. Ponto de táxi
  4. Serviço de transportes

Escrito pela empresa

Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!

Get a Taxi within minutes!

Download the FREE App!

Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex! Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses. Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes. We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles. Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(2.019)

319 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Appalling

Your driver on the journey to our destination was great, polite, professional and a generally nice old chap.

Wish I could say the same for your driver who picked us up on our return journey, firstly he was late, from the onset he drove into the premium collection carpark even though it clearly states on the signs and it has a barrier to enter and once you are in there it’s a charge of £25 to exit… we were waiting in the normal collection point that is adjacent to the car park your driver went in the wrong pickup point then we had to go to him because the barriers would let him out without paying…. Then he wasn’t sure what to do and had to faff about paying the £25 exit fee, when the barriers finally let us out he almost drove into the barrier because he had forgotten the steering was facing the wrong way… the journey home was scary to say the least. He had no idea where he was going even though he had his satnav guiding him and several times I had to give him directions otherwise i have no idea where we’d have ended up… I’m not sure how long he’s had a driving licence but it’s most definitely questionable being that he was crawling along on the outside lane doing 36 mph in a 50 and cutting in and out of lanes because he had mistakenly got in the wrong lane in the first place. Your driver needs looking at or take a UK driving test!

15 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great cab company

Always on time, the pick up the phone which nowadays is amazing as some companies aren’t contactable. Happy cabs are really competitively priced too and the app is easy to use.

Great service and friendly drivers, I highly recommend.

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Car on time

The car arrived on time
Good journey to destination

3 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Michael, thank you so much for your kind words. It is much appreciated. I sincerley hope we meet your expectations in the future.

Avaliado com 5 de um total de 5 estrelas

Lovely person who did my trip

Lovely person who did my trip. Friendly and on time l, highly recommend

5 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Thank you so much for your kind review. I am thrilled we met your expectations on this ocassion. I sincerely hope we meet your expectations in the future. Kind regards

Avaliado com 5 de um total de 5 estrelas

Excellent service and very pleasant…

Excellent service and very pleasant driver and journey

4 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Mr David,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 5 de um total de 5 estrelas

Nicole was very lovely and friendly

Nicole was very lovely and friendly. I really liked.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Nathalia,
Thank you so much for your very kind words. I will pass your kind words on to Nicole who I am sure will be equally as thrilled with your comments.
Kind regards
Sher

Avaliado com 5 de um total de 5 estrelas

Excellent driver and lovely taxi…

Excellent driver and lovely taxi company. I particularly appreciate that I get to talk to both company and driver, when I need to book and check how far driver is from us or similar, as opposed to companies that started using answering robots machines which are awful and don't work. Driver was great and fantastic and car was lovely, spacious and clean. Thanks very much

2 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Nina,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 5 de um total de 5 estrelas

5/5 Drive

Lovely drive, driver very friendly and had a wonderful chat 5/5

Will definitely be booking with Happicabs again

1 de agosto de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Shannon,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 5 de um total de 5 estrelas

Used Happicabs for the first time last…

Used Happicabs for the first time last night, from The Hawk Battlesbridge to Leigh-on-Sea. Very efficient, and the lovely Evelina got us home safely. Would highly recommend.

31 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Graham,
Thank you so much for your very kind words. I will pass your kind words on to Evelina who I am sure will be equally as thrilled with your comments.
Kind regards
Sher

Avaliado com 4 de um total de 5 estrelas

Good booking service

Good booking service, good drivers and reliable with their timekeeping

31 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Mr John,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 1 de um total de 5 estrelas

Extremely unhappy someone using my name…

Extremely unhappy someone using my name and email address on a taxi ride today 31st of July at 10:50am when it wasn’t me

31 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Good evening Caitlin, I have sent you a request for further information, please respond so I can look into this for you. Kind regards

Avaliado com 1 de um total de 5 estrelas

Booked taxi at 9.42 said 15mins at…

Booked taxi at 9.42 said 15mins at 10.05 I called said 10mins....it's now 10.42 cancelled my taxi and phoned a different company.....do not use this company unreliable and don't care about keeping you waiting for hour

29 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Good evening Matthew, so sorry you had an issue. I have sent a request for further information. I would be grateful if you could respond so I can look into this for you. Kind regards

Avaliado com 5 de um total de 5 estrelas

On time

On time. Safe driving

28 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Mrs Miller,

Thank you so much for your very kind reviews. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 2 de um total de 5 estrelas

Six unhappy customers

Wrong size cab sent. Charged £25 for a trip from Wickham Bishops to Maldon. Nearly an hour late to pick us up for the return journey and scandalously charged £35 for the same trip. Really bad service. Complained but no response.

26 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Good evening Stewart, I have sent a request for further information. I would be grateful if you could respond so I can look into what went wrong for you. Kind regards

Avaliado com 5 de um total de 5 estrelas

Best accommodating cab firm in Essex

From my online enquiry to getting a phone call speaking to a lovely person to the driver and vehicle all was amazing AND ! the only cab firm willing to take dogs made my birthday even better as I could take my dog and it really was a notch above the rest if you have a medium sized dog everywhere says no but this really was lovely couldn’t fault it and the driver was early giving us plenty of time

25 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Ellie,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Really good that you text us what car we are having and the drivers name. Drivers really nice and friendly.

26 de julho de 2026
Avaliação não solicitada
logotipo da Happicabs - Essex Taxi Service

Resposta da Happicabs - Essex Taxi Service

Hi Donna,

Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.

Kind regards
Sher

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais