Morgan was very helpful getting the holiday details and explaining the options.When we had made up our minds we went back to book and she was quick and efficient making the booking process very easy a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Not rushed took time to discuss what I wanted and really helpful with what requirements there are for the holiday. It's so good to be able to have an actual face to face experience and conversation th... Ver mais
A empresa respondeu
Natalie at Hays as per usual helped us book our next holiday. Hays really is a one stop holiday shop, from booking to travel money to insurance they can sort it all. Weve been booking with Hays for... Ver mais
A empresa respondeu
Our Travel Organiser was Morgan from the Bromsgrove office who dealt with our holiday requirements in a very professional and courteous manner. We completed the process by booking our September holida... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
92 High Street, B61 8EX, Bromsgrove, Reino Unido
- 01527903968
4,9
Excelente
793 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wasn’t impressed!
Wasn’t impressed!
Poor service !
Won’t be using you again!
Poor hotel paid a lot !
17 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Our Travel Organiser was Morgan from…
Our Travel Organiser was Morgan from the Bromsgrove office who dealt with our holiday requirements in a very professional and courteous manner. We completed the process by booking our September holiday with Hayes Travel to Malta and flying from Birmingham . Many thanks to Morgan for here expert help in reaching achieving our holiday requirements.
1 de agosto de 2026
Resposta da Hays Travel - Bromsgrove
Thank you so much for your wonderful feedback! We are delighted to hear that our team member provided such professional assistance in arranging your holiday to Malta. We hope you have a fantastic trip, and consider us for your future holidays!
As easy as booking on line
As easy as booking on line. The member of staff price matched another quote. She was extremely thorough and most pleasant.
30 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for leaving a review - we appreciate you taking time to give us feedback
The staff are always friendly and…
The staff are always friendly and helpful, and ver knowledgeable. Always prefer to come into the shop any problems and you sort them out
23 de julho de 2026
Very efficient
Very efficient, helpful and knowledgeable. Gave us all the information we needed to book or holiday.
30 de julho de 2026
Resposta da Hays Travel - Bromsgrove
We are so please that we managed to get everything you needed. Many thanks for your kind review. Regards Hays Travel Bromsgrove
They were polite and helpful
They were polite and helpful , provided the information I requested and found answers to questions I raised from the airline .
29 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for taking the time to share your positive experience. We're so pleased to hear that our team was able to provide the information you needed and assist with your questions.
Easily done over the phone and…
Easily done over the phone and confirmation paper work received by email. Thanks Andrew for your guidance. Over the phone
20 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank You for leaving your review - this is great that you booked over the phone and had the confidence to do so. Your next adventure awaits
Very nice friendly staff in the…
Very nice friendly staff in the Bromsgrove branch , always happy to chat with us , they are also very knowledgeable with the products they sell, I would definitely recommend this shop to others
26 de julho de 2026
Resposta da Hays Travel - Bromsgrove
That's fantastic - Thank You for leaving such a positive review - great to know that we are doing a great job. Team Bromsgrove
Great advice and service
Morgan was very helpful getting the holiday details and explaining the options.When we had made up our minds we went back to book and she was quick and efficient making the booking process very easy and straightforward.
25 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank You for your review - Its what we love to do. This is greatly appreciated.
Hoilday
we found Natalie very helpful, nothing was to much trouble finding us the right holiday, (which she did]
\Very good service . thankyou Natalie
25 de julho de 2026
Resposta da Hays Travel - Bromsgrove
This is a fab review - Thank You both for taking the time to give me your feedback - Look forward to an amazing time away :) Regards Natalie - Manager
Always use Hays travel
Always use Hays travel, always helpful, always friendly and always get good prices.
15 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank You for leaving such a positive review. We appreciate taking the time to leave this.
Amazing service
Amazing service , very friendly , so helpful went above & beyond to find us the holiday we wanted .
Highly recommend.
19 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Dear Rachel , we are so pleased that we met your holiday requirements. Have a lovely holiday. If you need anything just let us know.
Regards
Andrew
Andrew at the Bromsgrove branch was…
Andrew at the Bromsgrove branch was very knowledgeable and sorted everything. Very pleased.
20 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for your lovely review. I have today booked your coach from Hopwood, Kind regards Andrew
Not rushed took time to discuss what I…
Not rushed took time to discuss what I wanted and really helpful with what requirements there are for the holiday. It's so good to be able to have an actual face to face experience and conversation there's too much pressure to do everything on line or even over the phone .
10 de julho de 2026
Resposta da Hays Travel - Bromsgrove
This is so lovely to hear - we love these reviews as it makes it all worth while - thank you so much
Resposta da Hays Travel - Bromsgrove
Thank You for your review - a lovely 5* is greatly appreciated
Team Bromsgrove
Been there for many years also redditch…
Been there for many years also redditch but staff are absolutely amazing help with all my needs and never no trouble polite all ways I never go any where else for my cruises 🚢
17 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides amazing service and helps with all your needs. We truly appreciate your loyalty and look forward to assisting you with many more cruises.
Andrew was extremely helpful and got us…
Andrew was extremely helpful and got us our holiday at a great price. Also very knowledgeable when we were asking about places we were thinking about for our next holiday. Will definitely go back to book our next one.
15 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and helped you find a great holiday. We look forward to helping you with your next one!
Helpful staff
The person I spoke to was very helpful in looking at various options for the holiday I wanted to book, and was knowledgeable about exploring different things.
9 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and knowledgeable in exploring different options for your holiday. We appreciate your kind words!
Morgan was great as usual
Morgan was extremely helpful and professional as ever. We will continue to visit for all our holiday bookings
8 de julho de 2026
Resposta da Hays Travel - Bromsgrove
Thank you so much for your wonderful feedback! I am so happy that you found my service professional. It is always a pleasure to book your trips. I look forward to booking your next adventure! -Morgan
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