Hays Travel - Broughton Avaliações 1.689

The customer rep, Emalia, was very friendly and really helpful explaining the options. The whole process was very smooth and easy.

Friendly, helpful staff. Easy booking process

Dan was great
Knowledgeable and understanding of what I wanted

The girl that dealt with us was very professional and polite she got us a great deal and you should be proud of her

Brilliant advisor, extremely helpful

Ceri was amazing!!! Helpful and informative. Brilliant staff member.

We enquired about our holiday originally through messenger and even though the lady was busy in-store she was very responsive with replies
We then went to Hays and were attended to by Dan and from the off he was friendly, engaging, extremely helpful and knowledgeable of the area as he had been before, overall very pleasant booking experience as always

Helpful and friendly

Nice friendly service

Ruby is a game changer. Straight talker good service gets job done can’t say enough brilliant

Aleah was great, she looked after us very well, looking through locations and many hotels etc until we found ones that we were happy with. The booking process was easy, deposit paid. Service was great and Aleah was a star for the way she searched for suitable hotels that suited our requirements.

We have booked a few holidays now with Hays Travel Broughton Park Chester & the staff have always been very helpful & they are always happy & polite. Nothing is too much trouble for them. They always email you back when they say they will & they always call you back when they say they will. Charlotte is amazing & Emillie also. We will be booking other holidays with Hays in the future.

Where relative novices on the travel front , but this branch is first class . We've been in about 6 times in the last year , and every time we go in we are treated like royalty. We booked again yesterday with Aleah , and nothing was too much trouble for her , but to be fair every time we go in we get exceptional service . Keep up the great work gang

The lady who looked after us was very helpful. Explained everything we needed to know went out of her way to find us the holiday that suited us best. Will certainly use Hayes travel again.

The whole process was easy from start to finish. Our needs were listened to and we got the holiday we wanted. The staff were very friendly and helpful

My wife and I came in to book a holiday for 2027, we have a young family and probably weren’t a straight forward customer in terms of needs. My wife was breastfeeding our 2 month old and she was made to feel very welcome, staff offered tea and coffee to make us feel more comfortable. Aside from making us feel welcome. Our needs were totally met by Dyane who went the extra mile to ensure we got the holiday we had been searching for. Fantastic service throughout.

Always book with Hays friendly staff excellent customer service 👌 keep up thr good work.

We went in with our own idea of a holiday and your assistant did her very best to accommodate.