We were helped by Ali today, she coudn’t do enough for us. She is such a lovely lady, so kind and helpful always smiling, she really is a credit to your company, amazing customer service.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were helped by Alison who as ever was very friendly and knowledgeable. We booked quite late to the holiday and she printed everything out for us and even put the paperwork in order of when we wil... Ver mais
A empresa respondeu
Always book through hays travel even my friend /neighbour does now been on cruises .all inclusives. Canary islands bed and breakfast board basis depending on country and what has to offer . Find staff... Ver mais
A empresa respondeu
The young lady who dealt with my booking was very friendly, she answered any questions I had and dealt with the booking confidently and efficiently. Very happy with the service.
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
60A Market Street, CW1 2HD, Crewe, Reino Unido
- 01270 500773
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were helped by Ali today
We were helped by Ali today, she coudn’t do enough for us. She is such a lovely lady, so kind and helpful always smiling, she really is a credit to your company, amazing customer service.
18 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely feedback. We're thrilled to hear Ali provided such amazing service. We'll be sure to pass on your kind words – she is a real asset to the team. We appreciate your support and look forward to welcoming you again soon :)
Warm and welcoming service nothing is…
Warm and welcoming service nothing is to much trouble for the them.We use Hays travel all the time.
11 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for taking the time to leave such lovely feedback :)
Staff excellent problem was cost of…
Staff excellent problem was cost of holiday insurance which I declined having had insurance for 2 previous cruises at a reasonable cost the only difference being I am a few months older.Reason given was my medical condition?(nothings changed).
15 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your feedback. We're delighted to hear that you found our team excellent. We're sorry to hear that the holiday insurance quote was higher than expected. Insurance premiums are determined by the insurance provider and can be affected by a range of factors, including age and medical information. We appreciate your comments and are pleased we could assist with your travel plans.
Hays are always so very helpful
Hays are always so very helpful, I don’t go anywhere else.
15 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your kind feedback! We're delighted to hear that you always find our team helpful. Your loyalty means a lot to us, and we look forward to helping you with your future travel plans :)
The young lady who dealt with my…
The young lady who dealt with my booking was very friendly, she answered any questions I had and dealt with the booking confidently and efficiently. Very happy with the service.
7 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your kind words :)
We went in not really knowing what we…
We went in not really knowing what we wanted, Anna was very helpful & patient, that’s important. Gave us options & time.
13 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely feedback. We're so pleased Anna was able to help, giving you plenty of options and time to find the right holiday. We'll be sure to pass on your kind words – we hope you have a wonderful trip!
The assistance we were given was…
The assistance we were given was excellent and all with a smile what more can be expected
11 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your wonderful feedback. We're delighted to hear you received excellent assistance and a friendly smile throughout. We really appreciate your kind words and look forward to helping you again soon
The agent rang when they said they…
The agent rang when they said they would and because of that I managed to book a very popular cruise and we weren't disappointed.
3 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your kind feedback. We're delighted to hear our team kept in touch and called when promised. It's great to know we were able to help you secure such a popular cruise, and we hope you have a fantastic time when you travel.
Resposta da Hays Travel - Crewe
Thank you for you lovely feedback and for booking with me. See you soon, Lauren xx
The lady i think her name is Nikki was…
The lady i think her name is Nikki was very polite, helpful and patience.
27 de junho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely feedback and for booking you holiday with us, see you again soon x
Easy booking with friendly experienced…
Easy booking with friendly experienced staff.
7 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for booking with me and for your lovely feedback. See you soon, Luci x
Resposta da Hays Travel - Crewe
Thank you for leaving me a lovely review and for booking with is, Anna
always have the best experience here
always have the best experience here, meg was lovely and so helpful!
5 de julho de 2026
Resposta da Hays Travel - Crewe
Aww thank you for your lovely feedback and for booking with us. You will have an amazing time, Meg xx
Amazing customer service
Booked a muti trip package to stop at a couple of places in the USA and Lauren and Anna were amazing. Even though we changed our minds with the dates and hotels a few times they just found us exactly what we wanted. Amazing
4 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you so much for taking the time to leave such a lovely review. We really appreciate you booking with us and we are glad we managed to get you sorted :D - Lauren & Anna
Ali, a very friendly and knowledge member of staff.
Ali, is an asset to your company.
She is keen to find the best price and do her utmost to provide a wonderful holiday for her customers.
2 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely feedback and for booking your amazing holiday with me. I will speak to you soon, Kindest Regards Ali
Ali is great!!
Ali is great, book multiple holidays with her and she always goes above and beyond to ensure we get just what we want. Wouldn’t book anywhere else! Thanks again Ali and thank you hays travel!
1 de julho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely review and for booking another holiday with me :) You are all going to have an amazing time and it will soon come round :) See you all soon, Ali x
First class service from Alison at the…
First class service from Alison at the Crewe branch of Hays Travel when booking our 2027 Holiday.
Would recommend using the Crewe branch and Alison without hesitation
1 de julho de 2026
Resposta da Hays Travel - Crewe
Than you for your lovely feedback and for booking another holiday with me. That beach looks amazing, Im sure you will both have a fabulous time. See you both soon, Alison x
Personal,pleasant,and knowledgeable…
Personal,pleasant,and knowledgeable service,treated mire like a friend than a customer. I would recommend the Crewe branch to all.
23 de junho de 2026
Resposta da Hays Travel - Crewe
Thank you so much for leaving such a lovely review :D
We were helped by Alison who as ever…
We were helped by Alison who as ever was very friendly and knowledgeable.
We booked quite late to the holiday and she printed everything out for us and even put the paperwork in order of when we will need them.
Couldn't recommend Alison and Hays at Crewe any higher.. thank you
19 de junho de 2026
Resposta da Hays Travel - Crewe
Thank you for your lovely feedback and for booking another holiday with me. Its always a pleasure booking your holidays and having a natter. Have an amazing time and I will see you both soon, Ali x
Helpful staff
The last who helped us was very nice and helpful, nothing was too much to check for us, helping us to find a really nice adults only hotel and she found us 3 prefect hotels with amazing reviews, we went away to discuss the three hotels and went back an hour later to book the hotel with her, credit to the company
26 de junho de 2026
Resposta da Hays Travel - Crewe
Thank you for leaving such a lovely review and thank you for booking :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.