Hays Travel - Dunoon Avaliações 565

Was planning a multi centre trip to Australia and a stay somewhere on the return journey. Had specific requirements for Australia but needed ideas for the return. Scott our agent was very friendly, knowledgeable and extremely helpful. (As were all the staff) We left Scott with all the details and very promptly he provided us with suggestions and quotes. He kept us updated and answered all our queries (nothing was too much trouble) Thank you also to Fiona for the final booking. More than happy with the service. Would highly recommend.

The young man who helped me was very knowledgeable and helpful - very patient and polite. Service levels fabulous and booking process excellent

I had a very positive experience with first of all on getting my first quote with Margaret and then completing processing my cruise with Scott. Both of them took their time to listen to my requirements and find exactly what I was looking for. I've never been on a cruise before, and Scott was great at explaining everything. I'm very pleased with the service and will definitely use them again 😊

All the staff are wonderful, Ally, Scot, Joan and Fiona have all been wonderful! They all just understand your needs for travel! Great and highly recommend the patient's of Scott!!

Margaret as usual went over and above making sure everything for this trip was just right for us as a family. Nothing seems to be a problem even when we need to tweek bits n bobs.
Ally always on the ball with foreign exchange , keeping us updated of sales etc .
I dont like the new layout of the shop but thats personal preference .
The old saying use them or lose them !

Very helpful, great service and very knowledgeable about the Miami area which help me to book my hotel.

Our experience booking our last minute short break was excellent. Scott was able to find exactly what we were looking for. He was great to deal with as are all the staff in Hays Dunoon. Always a warm friendly environment.

First class service from Margaret, could not do enough to help us get the perfect cruise.

As usual all the staff were very helpful and we found the holiday we wanted for the price we wanted. Thank you.

Stress-free booking process.
5 Star service as usual from Scott who is so thoughtful, patient and above all listens. Great team here in Dunoon!

Very pleasant, helpful and explained all we needed to know

Excellent service providing a caring and professional approach to booking the cruise. With knowledgeable and experienced advice to meeting the needs and requirements expressed.

The Staff were very friendly and informative, with an obvious desire to provide best service.

Great welcome friendly staff had everything organised holiday booked money sorted in and out in half hour wouldnt go anywhere else Thanks

Our experience at Hays Travel was friendly and helpful. Our Travel advisor found the hotel we requested, booked our room, flights and transport. They also checked us into the flight. Basically took care of everything. Great experience.

We recently booked a family cruise with Joan at Hays travel Dunoon. As always, Joan knows what we like and had got in touch when the 2028 dates had been released.
We exchanged a few emails then on booking in the shop, Joan took time to go through all our options, getting the right cabin to suit us, making things feel less stressful.
Joans customer service has always been fantastic, she keeps us right and is happy to help or reassure with any questions we have.
Joan is always our first contact when we look to book a holiday abroad and with sharing her own personal travel experiences makes us interested in trying new destinations.
We basically work to travel! 😁

Very helpful and everything I asked for with the booking was dealt with quickly and efficiently

First class service as always from Fiona and appreciate Joan’s personal insights of the cruise I just booked. Wouldn’t go anywhere else to book a holiday through a TA.

Staff were very attentive, knowledgeable & helpfull. Managed to complete our requests efficiently.