Called in to the branch. Louise was very helpful and researched based on my needs, which changed a couple of times as my dates were uncertain. Managed to get me a better location and cheaper through f... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Called in to the branch. Louise was very helpful and researched based on my needs, which changed a couple of times as my dates were uncertain. Managed to get me a better location and cheaper through f... Ver mais
A empresa respondeu
Friendly staff.Particularly Ashleigh, the lady we dealt with directly;she was very helpful and pleasant.The whole process of booking the holiday was very smooth and relaxed.
A empresa respondeu
Overall we got the holiday we wanted at a fair price. The only snag was I had to call back and the adviser was unable to access our historic details from previous bookings. This would have made the ad... Ver mais
A empresa respondeu
Telephoned the day before we went in the shop , Chloe was very helpful checking flights / car parking So when we went in the next day all questions and queries were answered which saved time .
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1-4 North Road, DH1 4SH, Durham, Reino Unido
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Called in to the branch. Louise was very helpful and researched based on my needs, which changed a couple of times as my dates were uncertain. Managed to get me a better location and cheaper through further looking into it.

Resposta da Hays Travel - Durham
Friendly efficient service from the staff in Durham branch

Resposta da Hays Travel - Durham

Resposta da Hays Travel - Durham
Friendly staff.Particularly Ashleigh, the lady we dealt with directly;she was very helpful and pleasant.The whole process of booking the holiday was very smooth and relaxed.

Resposta da Hays Travel - Durham
I like way we are treated very freindly

Resposta da Hays Travel - Durham
It great to have a one to one cara from Durham store was very professional help us all the way to book our holiday Cara made me feel comfortable.

Resposta da Hays Travel - Durham
Telephoned the day before we went in the shop , Chloe was very helpful checking flights / car parking
So when we went in the next day all questions and queries were answered which saved time .

Resposta da Hays Travel - Durham
Great service as always.Fantastic group lasses.

Resposta da Hays Travel - Durham
Sraff were so obliging and helped so much with our situation. Well pleased

Resposta da Hays Travel - Durham
The highly informative professional team, alwsys friwndly & nothing is to much to ask. Louise from Durham branch had a mountain to climb to find a holiday which suited all rhe needs of 9, 5 adults & 4 children of mixed ages, sbe was so patient, absolutly brilliant service

Resposta da Hays Travel - Durham
Overall we got the holiday we wanted at a fair price. The only snag was I had to call back and the adviser was unable to access our historic details from previous bookings. This would have made the admin much easier than having to give names etc again. We love Hays and would recommend them.

Resposta da Hays Travel - Durham
Charlotte was great with us. She spent around 4 hours helping us to get the best deal and ensuring that we had a great hotel location. She was very kind and helpful with us. The booking process itself was very quick and we got it all sorted within the day.

Resposta da Hays Travel - Durham
Cora was very professional and insightful in organising our holiday.

Resposta da Hays Travel - Durham
We always book through Hays they are very efficient and it always makes us feel secure with the holiday we have booked.

Resposta da Hays Travel - Durham
Very good Charlotte rep explained holiday top class we booked by

Resposta da Hays Travel - Durham
The Team in Hays Durham are brilliant! Ashleigh was really helpful, friendly, efficient, patient & understood exactly what we wanted and sorted out a great City break. The Service received, as always, was really good. Thanks for all of your help Ashleigh, we’ll be back to book our next break soon.

Resposta da Hays Travel - Durham
Booked my cruise with Cara who was very patient with me as it’s my first time on a cruise so lots of questions, indecisiveness and worries. Great help and very friendly. Would definitely book with you again. Thank you :-) x

Resposta da Hays Travel - Durham
Service will check all holidays to find the best for you

Resposta da Hays Travel - Durham
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